The complaint has been investigated and
resolved to the customer's satisfactionResolved EMICROX.COM — Bad service
resolved to the customer's satisfaction
Placed an order online with their store for a copy of Windows XP Home Edition. i placed the order in the moring and looked in the afternoon to see if it was processed. It wasn't. I called and asked if it was because I was using a new credit card? The man who answered the phone told me I should order elsewhere. I thought that was strange so I took a closer look at their local supplies. All of the totals showing what they had in local sstock (Indianapolis, IN) were all changed to zero's. I assumed this meant they were going out of business. I also assumed that i would not get Win XP from them. Six days later, after my customer no longer needed Win XP) it showed up UPS Ground from a company in toledo, OH. I have tried calling Emicrox in Indy and now their message says they are closed-dduring the day. I am unable to send this unopened Win XP box back and am unable to receive my money back. I tried contacting the company it was shipped froim and they say they were acting on orders from Emicrox and I nbeed to get with them to get an RMA number to send it back. Emicrox is OUT OF BUSINESS!