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1.5 60 Reviews

eLoan Complaints Summary

7 Resolved
53 Unresolved
Our verdict: With eLoan's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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eLoan reviews & complaints 60

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L
5:53 pm EDT

eLoan Loan offer

Just received a call from Anthony at [protected] claiming he was in Los Angeles with Eloans he had a very heavy Indian accent. He told me I was approved for a loan up to $10, 000 I would only have to pay it back for 60 months at $250 however he would need my login number to my bank account to make sure that it was a legitimate account They had scammers apply for loans, take the money and then close the accounts. While he was talking to me on the phone I pulled out my iPad and looked at all these scam reviews and I told Tony sure I want this loan and so I gave them a bogus login and password. I asking for loan documents which he emailed me very fraudulent looking documents. I told him I wanted an hour to think about this and that then I would give him my decision. This is a total scam! he also told me I would have they would send me $500 and that I have to cash it out and send it back to them! If you guys are this gullible you deserve to lose your money. They didn't get a dime of my money because I did my due diligence I suggest everyone else do too.

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1:13 pm EDT

eLoan Payment of loan never received

I applied for a loan in the amount of $2500.00 dollars, I spoke to a lady about the loan, her name was Marilyn Thompson, phone number was 209-215-3388, this was on April 2, 2019, she told me I would have to send 150 dollars for the application fee that would be returned back with the original loan amount of 2500 dollars. After about an hour another gentleman call me and said that the loan was approved, but I needed to send another $300.00 to insure that the loan would be paid back, which again would be paid back with the original loan, so far I gave them $450. 00 dollars to get a $2500.00 . His name was Jeff phone number 209-215 7899, about a hour later he called back and asked me send another $150.00 for some other fee for which I would again get back with the original loan. So as of this point I was out $600.00 dollars for a $2500.00 loan, about a hour later he said he would call me back and let me know when the loan be approved. a couple of days later another woman called me and said the loan was approved, but that my state would not release the funds because of the different state transfer fees, so I would have to come up with the transfer fees up front, so I would have to come up with $500.00 dollars ( that would be paid back with original loan )to pay for my state to release the funds, so I send her the fees, for the transfer fees, $500.00 dollars, about a hour later she said everything looked good to go and she would call me back when everything was good to go to transfer the funds to my account, the next day she ( Nicole phone number 209-736-5180 ) call and said everything was good to go, but I needed to pay half of the state taxes for the state of Illinois which was $400.00 half of $800.00 for the taxes, which would be paid back with original loan, so I sent the fees for the taxes, after a couple of days, after tapping all my money from my credit cards and savings accounts, When she called back she said that the time had lapsed and I would have to send another $450.00 dollars to get it reinstatement fee, so i sent the reinstatement fee, which would be paid back with the original loan. The next day she called and said everything was ready to go, so I waited for the funds to hit my account, which she said would a couple of hours, so i waited for 2 hours, then I called her back, and she said it could take until the following day. The next day I called and she told me there was another fee and I told her that I wanted to cancel my application and she said I would have to send her another $350.00 dollars to cancel my application, I am out about $ 2000.00 dollars for a $2500.00 loan, I don't know if this was a scam or just money laundering scam but I want everyone to know that this is not a real loan company. I would like to get my money back, I have all the cards that I sent to them over the phone, if you would like a copy of them I could send them too you.

Sincerely
Jeffrey Seidel

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Update by jeff1958
Apr 16, 2019 1:14 pm EDT

Did You receive my complaint

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S
11:40 am EDT

eLoan Loan

Received a call from Eloan Rep. Claiming that i was approved for $4000.00 loan. Was told that my monthly payment would be $125 a month for 36 months. Then I was told to go to Walmart buy a card for $125 and give them the number off the card. And I would get the $125 and the $4000 loan money deposited into my bank account. I didn't feel like this was an appropriate way to get a loan. That is why I'm reporting this.

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6:09 pm EDT

eLoan Complaint

I did a loan online and eloans called me back I did what they said when they told me I had to send them 150dollars thru a gift card and in 10 mins I would receive my money moneygram it didnt end there when I called the other number they gave to get the tracking numbers they wanted 350 dollars and when I asked for my money back he git nasty and told me the only way I would get it back is if I paid the 350dollars

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7:42 pm EST

eLoan $5,000 loan. changed to a $6,000 loan that was never received

I was applying for a loan on the Internet an ELOAN Corporation reply to my request by telephone. Jeff Williams called me and started the process. This started on February 6 to this date February 20 2019 I still have not received the loan yet they have taken $300 from me First they wanted $120 for insurance. They wanted a Google play gift card I went and purchased it and sent it to them on the SMS message board to the number of 443 438 8937 all correspondence was done on the SMS messenger with Mr. Williams. A letter of approval was sent to me on February 6 by Sam White accounting manager.in this letter was congratulating me on getting the loan contract document giving me the terms and condition of the $5000 loan which was 24 installments at $241 a month. On this correspondence the phone number is [protected]. I signed the document and sent it back to him in an email. This is a five-page document with a waterseal on it looking very professional. As time went by Mr. Williams again called me on my landline [protected] telling me now that I need additional payment.
The $180.00 expense was for IRS fine because I owe back taxes and they said that the loan could not be processed unless this was paid so I went and got a another Google Play card to pay this amount that was done on February 13, 2019. A few days went by I inquired again by email about the loan. I received a call from John Thomas saying they never received the $180 someone must have intercepted the number on the card. A day later I received a contract from Dena Williams No title used by her, this was a changefor a larger loan amount increasing it to $6000 as I requested. I received a phone call from John Thomas he has been calling me on [protected] he keeps telling me I'm getting my loan but as of today I have not received anything. I have called and I left messages on his answering machine I even called Mr. Williams again and he is not responding. I feel that I have been scammed I really needed this money as anybody would that is taking out a loan. I have my emails my contracts and I have the Google play cards for my evidence I have also left a message on their machine that I was going to start investigational, I told them I was going to call the police, the FBI and the Better Business Bureau and yet they still are not returning my call the people that I have dealt with are Dena Williams, Jeff Williams, Sam White, John Thomas.

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Eric Goodin
, US
Jun 09, 2022 7:57 pm EDT

Same thing here. They contacted me about a long but never received anything from them.

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M
1:57 pm EST
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eLoan Unsolicited approved loans

I rec'd a text from "Ashley Spector" (1.305.320.5168) stating: "Hi (insert my name). This is Ashley Spector from E-Loan Finance it a loan company. This regards to your loan application that has been approved for $5000. There is no processing fee or not hidden charges. So if you still looking for this loan just give us a call on [protected] Thanks Ashley Spector"

If you receive a text from eloan financial, call 1-800-712-5407 and report the communication. This company will not call nor text you for pre-approved/approved loans...

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9:30 am EST

eLoan Loan

These people are trying to scam folks by taking there money and promising them a e-loan they will never get. They continue to call begging you to get a loan in an amount you didn't ask for but first they want you to give them money. This is total fraud! You never get the loan. They offered me a 2000 dollar loan and I said no I only need 500 dollars. They insisted on me taking 2000 dollars that I was approved for.

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10:20 pm EST

eLoan Personal loan

Ugh! My fiance got sucked in for a $5000 unsecured personal loan scam. He paid in $5,900 in Google play cards. His so called 'approved loan' went from $5,000 to $10,100.00. And to cancel and get his money back we had to pay in another $650! We told the lady no she laughed and then said call the Police they can pay back. She said some ugly choice words, swore at us both starting yelling. Well we reported it to the Police and to the IC3

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5:24 pm EST

eLoan Personal loans

So I applied on line they told me I could get a loan got my routing information and deposited a check in my account for 750.00 come to find out they deposited a fake check in my account. Witch cause my bank to close my account. My bank thinks that I am doing fraudulent activity I had no idea I failed to research the company. When I called and told the company that the check had not cleared they told me to wait . The money went through and I went down to the bank to withdraw and they told me my account had been closed because of this fake check. I was so embarrassed because I thought everything was good. I called eloans and the same guy I had been talking with pretended that he did not talk to me previously. When I asked if this was a scam he laughed saying how would this be a scam because they didn't adk for money. They said this was supposed to be some type of credit check. I was supposed to send the 750.00 back because I dont have credit and once I did that 3.000 would be deposited into my account. Well all that happened was they got my account closed and made me look like I was trying to get over on the bank. I just opened tbis account and now because of eloans scam its been closed. I failed to research this company and got caught off guard when I went to the bank. They have not tried to make this right or call me back or fi. It with my bank.

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L
1:19 pm EDT

eLoan Email I received

Dena Williams number [protected] emailed me and mentioned I got approved for 2000 to 12000 dollars. I called and they mentioned I would have my loan in 24 hours after I sent last pay stub my, state ID, and 30 day bank statement. I want to know is this a scam so I screenshot the email and needed to know as soon as possible is this authorized by eloan or us it a scam? I need to know immediately and right now, please!

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M
3:47 pm EDT

eLoan Personal loan

I was told I was approved for a 3000 loan and was asked to give my account number, routing number, ID and Password. I told them I was terribly uncomfortable with giving the information requested but reluctantly I did. Then they proceeded to tell me they would deposit a preliminary 600.00 which in turn I had to mail back to them before I would get the loan. That was the final indicator that this was a scam. I am scared to death they will get into my account. I have called the bank, changed my password and will close the account asap. Please stop these criminals ! I am sick that I was so stupid! This is the number they called from was [protected]

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J
10:38 am EDT

eLoan Scamming and fraud

I applied for a personal loan and was contacted by eloan. The guy said his name was David Jones, everything was smooth going and the money was deposited into our bank acct. We woke up the next day and our bank acct was overdrawn even more then what the loan was suppose to be for. I emailed this guy and asked for his supervisor name, he gave me the name Micheal Green, when I called it was the same guy claiming to be David Jones! This guy is now threatening me, as well as contacting my husband's work threatening them as well! He has told me that he will continue to over draw our bank acct and continue taking money from us. His latest threat is, he is sending the sheriff Dept to my home and having me arrested. After he told me he will find me and take care of me himself. All because I called him out on being a fraud! Now we've got to change all our banking information and phone numbers. This guy has called my phone 117 times in the past 47min alone today! They are insane! Do NOT deal with this company!

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1:38 pm EDT
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eLoan Personal loan

I was contacted by SHARON BROWN who had a Indian accent but that's fine. She said I was approved for 2000 paying back 92 a month which seemed fair. Verified all my information and said I would get my paperwork in the email to review. Again that is fine. Here is where I knew it was a scam. SHARON BROWN asked me if I use mobile banking and I said yes. To verify my account she asked for my login and password and asked how much money I had in the account. Yeah right, who would give that info. I called back and recorded the conversation so if anything happens to my account I can press criminal charges. The name and phone number of this scammer is SHARON BROWN [protected].

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Sheri Dickerson-Wright
, US
Feb 02, 2019 9:23 am EST

I knew they were fraud as soon as they asked was I near a CVS, walmart, rite aide, general dollar store. The person talk too fast and insisted I call him back fast within 45min so they can deposit my money in my account. But first I had to give them $200. Why should I give money to get money? Sound fishy to me.

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K
1:13 am EDT

eLoan Loans

Well today we where looking for a loan for a car when we ran in to eloans we thought it.was perfect for are family trying to get a car fast! Well after talking to them I thought everything they where telling me was decent then they start asking me to buy gift cards "buy $100 Google play card for the insurance' then you will get it back when they send the loan to your bank account I new something wasn't right! So I asked him several times if it was a scam he said no and he kept telling me the same thing over again, " this is not a scam I Ryan from E loans" so when I asked him to delete all my information because I was instantly scared they had my name my birthday and address that's scary I didn't no what they could use that for but I didn't want to find out they kept hanging up on me! So I waited an hour to try again and they start laughing at me saying you just wait I am scared I haven't stop shaking ! Please people don't give them anything they are not real they are a Scam! Very sad world we live in they take from hard working families !

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10:51 pm EDT

eLoan Loan

Sooooo... I got the same phone call. I was told initally that they couldn't use my bank and to go open an account with another bank. Red flag #1. They gave me a list of banks to go to. They mentioned PNC. I told them my boyfriend had an account there. They then told me I could use his account to receive the money and they would deduct my monthly payment from my account. Red flag #2. So once they realized that the account given to them was a prepaid card they then told me they couldn't send the money but I could go buy a Google Play card and put $350 on it. They would get that money then send me $3000 plus the $350 I sent to them. So I played along with their game. I pretended to go to Wal-Mart like I was instructed bought the cards then googled Google Play cards and numbers to previously used cards came up. So I gave them the card numbers I googled. Of course the numbers weren't working for them so he put me on hold to speak with his supervisor after I gave the first guy 3 different numbers. Once the supervisor got on he asked for the number again I then gave him a whole new number by this time they were irritated with me and asked why I gave out different numbers. I in return asked why were they trying to scam me? They tried to explain this wasn't a scam and I was being recorded. I told them great because they were being recorded as well. Now they wanted to know what I had recorded. I told them not to worry the FBI would be getting a copy of this recording. Then they told me they were going to blacklist my name and red flag me and all types of crazy stuff. It was hilarious! Needless to say they hung up on me

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TLbr
Bourneville, US
Sep 24, 2018 6:16 pm EDT
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GOOD FOR YOU! If more people would turn things around on these guys they’d come up with a new scam. I do the same thing when they call me, only not quite so far. YOU WERE AWESOME! Had me almost falling out of my chair laughing upon hearing what you did back at them. I will remember that and do it myself next time I get this call. I mean, they have called me so often that I can recognize the guy’s voice!

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T
10:10 am EDT

eLoan They are scamming people

I applied for a loan and & was denied then got a call saying I was approved for 2, 000 then it went up to 3, 000 they emailed the paperwork over being desperate for money I went along with it sent all my info to them & signed the paperwork then after all that they gonna say I have to pay for insurance for the money but they gonna deposit it into my bank & I have to pay them back thru a card or something but I never made it that night but something wasn't right the next day my bank alerted me about some fraudulent activity in my account& I called to see what was going on & they said my bank was lying & I shouldn't trust them & then they hung up on me & now they not answering & I keep calling

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1:29 pm EDT

eLoan Loan company

This is the text message I recieve from them after telling them I wasnt interested... They figured I didn't have a bank account. When the phone ring... Unprofessional the make answered the phone and said hello.. When I told him what it was about he cleared his throat to try change how he was speaking. I told him I was unable to hear him he said well i'm not going to tell you again so listen... Ha ha ha

S c a m

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12:41 pm EDT

eLoan Payday loan scam

Sent them $450.00 worth of prepaid cards for loan approval then they asked for $300.00 more for wire transfer and at that time I figured it was a scam a little to late and told them that I was no longer interested. Now they are asking for a 100.00 cancellation fee to get my money back when I did not sign any type of agreement. I am requesting help in obtaining my money back.. Name of consultant is Kevin Zapata [protected] and the emails were coming from; kelly.[protected]@gmail.com. I spoke with Mr. Zapata on this date 05/02/2018 and he hung up the phone and stated I was not going to get my money back until I sent them the 100.00 cancellation fee.

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mrive
, US
May 21, 2018 9:19 am EDT
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same number

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Lamonta Smith
, US
May 13, 2018 3:43 pm EDT

What’s the number that contacted u

M
M
mrive
, US
May 21, 2018 9:19 am EDT
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[protected]

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R
7:52 am EDT
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eLoan Loan

I applied for a loan on the basis of bad credit and received a call from
a Mr. Peter Mattson of ELAON who offered a path to borrow. Mr. Mattson said that my FICO score had to improve by 60 points in order to provide the loan which was for $5000. He suggested that ELOAN would advance me money which I would return to ELOAN which would improve my credit score. The method of repayment to ELOAN varied but was based on using Walmart gift cards or google play cards which I stupidly complied. Unfortunate for me one of the deposit sent to me was returned unpaid by my bank and hence my own money was used to purchase the gift cards. I have been defrauded as a result.

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8:40 am EST
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eLoan Personal loan

I applied on line for a loan, I was contacted by Amy Blue saying I was approved for 5000 dollar loan, they deposited a fake 981 dollar check into my account and told me I had to withdraw the funds and money gram them back to them to insure the ach was activated on my checking account, I was at work at the time and they kept calling saying it had to be done immediatly or their accounting department was going to withdraw the funds and cancel my application. They would not give me the moneygram information till I was at the location, I told them I was at work and could not leave to do it so just forget it and take the money back. The next day my bank called saying that it was a fake real estate check that was deposited into my account, if I had of done what they insisted on I would have been negative 981 dollars. They had all My personal information, a copy of my ID and social security card. I had to close my account, open a new one. File a complaint with the federal trade commission, and place fraud alerts on all my personal information. What a nightmare! Crooks do not deal with them, they call from New York claiming to be ELoan Finance simply radical.

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Evelien Feenstra
, US
Mar 23, 2023 6:38 pm EDT
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I have been scammed. Disappointed.

Had to pay for a loan first. Never saw my money back. No one responds to my e-mails

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Regina Strickland 2
, US
Dec 28, 2022 3:55 pm EST

We did not start with Eloan! It changed to this. They try to change your contract so they can charge poor people twice the amount. Not helpful but tricky! This is so bad and not vaguely to be trusted or used, I will not be one of your victims. What was done is illegal and fraudulent. And I Regina Strickland his wife of 48 years ( and I am on the contract.) was denied conversion! I have controlled our income and business for 48 years! Discrimination against wife’s?

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beckylou
, US
Aug 08, 2018 2:23 pm EDT
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I was approved for a loan from Eloan In July 2018 for $10, 000 and to this day 8/8/2018 still waiting on the loan. They would call me to check my account I would have a couple of hundreds that would be in there but I have to withdrawal and pay them back with google cards. Now that I checked my account it states police hold for 602.00.The company that the checks came from was Tres Habaneros woodland ltd 10333 Richmond ave suite 210 Houston tx 77042 and one was from Northwest label and design 3225 20th ave w Seattle, Washington 98199 phone number [protected] and the last one was Bank of America 1400 American blvd NJ08534.Everytime I call they tell me the money will be in my account in a few hours so please if you get a call from [protected] from David Miller, Mike Wilson, John cooper, Daniel lewis it is not a loan place don't give them any information

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