The complaint has been investigated and
resolved to the customer's satisfaction
Elite ManufacturingFraud and scam

I was con into verbally agreeing on a franchise by Cuppy's Coffee and More base in Florida to build a store by there builder, Elite Manufacturing, LLC, who reside at the same address: 548 Mary Esther Cutoff Fort Walton Beach Florida. The catch was, Elite will pay the franchise fee of $25, 000 if we put the required down of $37, 900 to build the store, which we did. The UFOC franchise agreement was never send by Cuppy's to us, which is a clear violation of FTC. The builder contract clearly states that down payment will be return to purchaser if we can't get finance. When I asked for our down payment, Danny Jones @ [protected] Elite MFG representative say that it didn't say we have to return the down payment in full. We tried to fight it but we are short in cash so we enter into a Settlement Agreement that Elite will pay the down payment in 24 monthly installments if we drop our complaint from BBB and Florida Dept. of Agriculture, which we did, so we both agreed on the 24 monthly installments. To date, we still haven't received any of the payments.

Can you help us and other consumer that will do business with Elite manufacturing LLC, to have there contract change and clearly specify if down payment will be return in full or in monthly installments. We are pretty sure, that if the contract states that down payment will be return in monthly payments, we will not sign that contract.


  • Valerie Feb 28, 2008

    We signed an agreement with Elite Manufaturing and Java Joz (now Cuppies) in November of 05 to open a drive thru shop in Houma Louisiana. We were able to secure financing and had land lined up to place the building on. A year passed and we were not able to get the property we looking at because of problems with the land having a gass line running through it.

    Long story short after a year of trying to find another location we finally called it quits. Property values were soaring way above a resonable cost. We wrote to Java Joz and called to receive our money back. A $30k deposit. We left numerous messages for Mor Morgan to call us, he was always in a meeting, out sick, out of town or whatever.

    I finally reached a live person, Andrea, to request my money back and I was told, 'Mrs Rivera, we are a cooperation with bills to pay do you honestly think we have your money in a safe here?' I responded with, 'I will get my money back I promise you.' The response to that was, 'Good luck with that'. and she hung up on me. Now I am in Feb of 08 still fighting to get justice. I have been offer a settlement pool which I am very hesitant on signing because the contract protects them. They do not promise to pay the whole amount back nor does it promise a payment every quarter.

    How does this help me or anyone else? It doesn't. Where is the justice for the people? I will not drop any complaints to cover up this company and it's dealings. People need to know this company is steeling money on the hopes and dreams of others.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.