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Digital camera
I had a negative experience with eGlobalCentral! Ordered a camera from this online store and after I paid they sent me a tracking number. Shipping was taking too long so I went online to track my order and found out that tracking number they gave me was invalid. I contacted eGlobalCentral customer service and they said that they probably sent me the wrong number and promised I'll get a new one. Later I received another one and it was also incorrect. Contacted them and they said they had no idea what was going on. What kind of support is that?
I asked them about the delivery date and they said that they had no idea and told that I need to contact the shipping company and ask them. Asked who the shipping company was and they did not reply. I'm still waiting for my order and some explanation but it seems like these guys really don't care.
Fraudulent deductions from credit card
Don't deal with this company. It is the worst company I have ever dealt with! They send you email promising that your goods have been despatched which are ALL false. After 3-weeks of waiting I cancelled my order. They then deducted €62 for administration fee & supposed postage (even thought the goods were never posted). To top it all, it took numerous emails and 6-weeks before the reduced credit was issued. They totally ignore any customer comments and send you standard email replies that fail to address any customer concerns. Don't deal with this company
They didn't ship and return money
I bought tablet for my daughter from the website www.eglobalcentral.eu. They promised to ship it, but when I checked the status, it was still in the warehouse. I contacted these scammers and asked about it. Blah-blah, some fake excuses and promises. I waited 5 days, but the situation didn’t change. I cancelled the order and requested money, but they still didn’t return it. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
i order one week ago no track number no answer, never reply no sing for my product.
Overview of eGlobalCentral complaint handling
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eGlobalCentral contacts
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eGlobalCentral emailssupport@eglobalcentral.eu100%Confidence score: 100%Support
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eGlobalCentral addressTotal Apex Services Room 4, Unit G, 9th Floor, Kwai Shing Industrial Building stage II, 42-46 Tai Lin Pai Road, Kwai Chung, Hong Kong
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eGlobalCentral social media
Recent comments about eGlobalCentral company
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hello there .my name in Mihai Dermengiu .ive bought a samsung galaxy a50 on the 23 rd of May 2019 .today is 22 of july 2019 .three months and no word about my phone . its a scam or what ?