The complaint has been investigated and
resolved to the customer's satisfactionResolved EchoStore.com — Bad service
resolved to the customer's satisfaction
I ordered a continuous ink system. All instructions for installation were for another printer. Was finally able to get installed, but the device malfunctioned and leaked most of its ink into the printer. There is no phone number to reach echostore.com, which throws up a flag about their business credibility. The email response was inadequate and when pressed for more help, echostore.com quit responding. They sold a questionable product with inadequate instructions and gave unacceptable customer "service". I will never deal with echostore.com again. Pleas DONT buy from echostore.com.