eBay / payment taken but no goods

United Kingdom

On the 25th march 2019 i ordered a pressure washer from coooolmaan item No is [protected], 3000PSI jet washer 7hp 10litre per minute petrol high pressure jet washer, order was confirmed but on the 26 th i recieved an email sayiny it could not be delivered as it had several big defects, they were going to send it back and would i like a refund, i messaged them saying yes i would like my refund, but the money had not been taken by then, however on the 27th £156.99 was taken from my account and never returned to me, i am very upset about this as i don't have much anyway but this has now left me broke, please help me get my money back, thank you Derek Macleod
[protected], tel [protected]

Apr 15, 2019

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