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eBay complaints 886

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M
9:26 pm EST
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eBay round lace tablecloth

Placed order for 2 round tablecloths, 2 round lace tablecloths, 1 rectangle tablecloth, 1 rectangle lace tablecloth with one order. Three of the orders (round tablecloths, rectangle tablecloth and rectangle lace tablecloth) were delivered in estimated time frame. round lace ones were not - showed on follow up page that payment was pending. Everything was on one credit card! called ebay and they told to me to check to see if credit card was charged. It wasn't but they could not check to tell me why it didn't go through. If I had known that I was not getting this order, I would not have placed the other three orders. No more ebay for me. Vendor checked and didn't see my order, but I had received an email confirmation that order was placed.

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Update by Mary Holt
Jan 14, 2020 9:29 pm EST

even with email confirmation, and order number, vendor did not receive information. Had placed 4 orders and 3 were delivered. at least my credit card was not charged - but that didn't help me with order. Only thing ebay employee could tell me to do was check to see if credit card was charged. No help in tracking down problem. No more e-bay purchases for me.

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11:37 am EST

eBay customer service

The Ebay reps need better training on how to handle situations. I was told i could receive a partial refund by one and then the opposite by another. She was absolutely no help and now im taking a loss. Thanks Ebay. Will use Amazon from now on. nick.bolis is the scam artist seller that started this entire mess. I couldnt get a refund of a measley 19 dollars.

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5:46 am EST

eBay selling

I sold a book via ebay. ebay informed me that the buyer completed the payment and they urged me to send the book right away. ı sent it and the buyer received the book and the postal service confirmed. BUT EBAY HASNOT PAID ME YET. It has been 1, 5 year. I contected them many times and everytime they made another fairytale. I tried to contact the buyer also but he never has answered my mails. so EBAY had a good partnership with a fraud and took my book for free.

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Q
10:59 pm EST

eBay thief

I wanted a product for Christmas present. The item never came. Tracking revealed instead of FedEx, they used USPS. USPS tracking stated attempted delivery at 544am, no one around. Are you kidding me? I confronted the postman later that day and he didn't even have the product in his truck. It never left the post office. They just make up stuff and eBay believed them. Who is stupid enough to believe someone tried to deliver a package at 544am? They refused to refund money, seller stated it's your problem, not mine. We paid extra and has no product and eBay closed the case stating they attempted delivery so it's your problem.

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Shaun R.
, US
Dec 31, 2019 5:01 am EST

Dispute it with your bank/credit card.

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T
2:50 pm EST

eBay jon-e hand warmer burner

buyer replaced burner on new jon-e handwarmer i sent him with a different one i called ebay several times and filed a claim, ebay awarded scam buyer total refund, and said they seen burner was replaced, ebay employee told me to file a police report and they would give me a full refund, i thought police
was to serve and protect, and not do job ebay should be doing, all i wanted was my 17-20.00 burner back ebay sure has opened a can of worms. also it would me great to talk to someone who could speak english.

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3:47 pm EST

eBay mac os x 10.11 el capitan download

I bought the download on 12/13 and worked many hours trying to download, image, and install the software to my MacBook, all of which did not work. The file was stated as corrupted all 3 times that I download the 5.8 GB file even after using the Archive Utility that the seller stated I need to use. I contacted the seller and he immediately gave me more instructions and then told me that I won't get my money back because it is not covered by the eBay Money Back Guarantee. Isn't scamming a customer a bad thing in the marketplace and shouldn't that be guarded against? Thankfully eBay removed the offending listing which I fell scam to, but I am still out my $5.17 in Canadian money, $3.93 US. I just want my money back because I was scammed with a defective product. Thank you.

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Consign
, US
Mar 26, 2021 4:03 am EDT
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I would contact Apple.

Software piracy is a mtter their lawyers have gone after in the past.

As a long time Mac user (started with Apple IIs back in the 1980s) Apple's OS software has for many years been available directly from Apple as a reinstall or as a update - not a 3rd party. I am currently working on a 2010 Mac Pro which no longer came with a OS software DVD when it was sold - you need to reinstall or update the OS via a internet connection through the Mac Pro.

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P
12:35 pm EST

eBay order of ink

Placed order and the screen to pick payment method never came up. You decided to put on my PayPal account which I did not authorize. I called your office immediately and contacted seller within 2 minutes of lacing order to inform them of incorrect payment method and I would re-order w proper payment method which I did. Today got message they are not cancelling so now I have 2 orders and will NOT pay for the PayPal bill since I did not choose that payment method. Takes a lot of nerve for you to pick how I pay. I don't believe I will ever use eBay again as this is not right

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Update by Pks3212
Dec 11, 2019 12:37 pm EST

Cancelled with PayPal as eBay was no help whatsoever. Never had a company decide my payment method. I would advise against e er using eBay to pay for anything

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3:21 pm EST

eBay 5 different amounts of money taken from my visa befit card

Hi I have had 5 different transactions taken from my visa debit card from segpay/HardistkoI have never heard of /Hardistko and would like to know how segpay/Hardistko obtained my visa debit card details?
1) $114.09 30th nov 2019
2)$114.09. 30th nov 2019
3)$30.43 30th nov 2019
4)$45.63 30th nov 2019
5)$76.18 1st dec 2019
These are the unexplained transactions from segway/Hardistko Please look into this ASAP I look forward to your response thank you cameron.
[protected]@hotmail.com

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Update by Cameron865
Dec 10, 2019 1:46 pm EST

Is anybody going to reply?

Update by Cameron865
Dec 09, 2019 7:04 pm EST

5diffrent transactions were taken from my visa debit card I want my money back asap I have never heard of segpay. I purchased an item off eBay and was charged 5 different amounts by Segway. The seller has not received my payment.
I have not used my visa debit for anything else.

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N
7:33 pm EST

eBay cancelled my order but charged my credit card and hasn't credited it.

Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order had been cancelled. I called to make sure I was not going to received it as I desperately needed the light for my kitchen, so I could order elsewhere. Was told I would not be receiving it since the order was cancelled. Two day later received an email saying it was shipped. Called again, said to refuse order. I did, but now Dec 6 and still no credit on my charge card.

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3:01 pm EST
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eBay 2 pcs automatic wind power 8 led car light

hi, i send and E-MAIL to the seller, about this items, They delivere to diferent addres, and he said go to post oficee and find out, hey gime the adress, and was a chinese warehouse, people rud and nasty, i buy lot merchandaise, SELLER :HUANY6SHUSHU-8, i hope you resolve thes problem, i went to 4 diferent post oficee and dont have any idea, and the seller said i need find where the items is, they sender and not responsable for enything

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6:29 am EST

eBay unethical seller

Two weeks ago I bid on a 14" CECILIO CVA-400 Viola (Item # [protected]) (Order # [protected]) and the bid was accepted. Yesterday I received an email saying that the seller (iqvo3768) had cancelled my order. I am currently waiting for reimbursment. As a bidder, I was required to agree to purchase the instrument if my bid was accepted; I agreed. Is the seller (iqvo3768) not required to honor their offer to actually sell the product? This is fundementally wrong and the seller (iqvo3768) has not acted as a honest broker. If Ebay is allowing this seller to advertise products with no requirement to fulfill orders, how is this different from fraud? Not only did the seller cancel the order after I paid for the product but after two weeks he or she had not even attempted to send it to me. I would like to know if Ebay requires sellers to actually provide the products they advertise or are buyers at the mercy of sellers on Ebay? Is this how Ebay does businiess?

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4:12 pm EST
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eBay ebay seller christina russell [protected]@live.com [protected] scammed me out of $200

Christina Rull advertised on Ebay Samsung Galaxy S9 phone for $200 and said she got Samsung Galaxy S10 so she didn't need it anymore so she is selling it cheap. I bought it and she sent me a box filled with papers, but no phone. Ebay would not do anything as there was a delivery confirmation via USPS although it was just a box with papers. This person scammed me out of $200. Beware

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11:10 pm EDT

eBay i'm complaining about a bully member of ebay who sends curses in emails.

Please review the email sent to me from "Re: nisteel_97 has sent a question about item #[protected], ending on Oct-24-19 06:49:34 PDT - Light fixture".

This is not appropriate behavior and I have not responded to this bully.. I received an email a week before from a different person trying to pay by check and I said no. I thought it was the same guy but it's a different account.

I can curse him out if you want, but I would prefer if you boot him from eBay and tell him not to come back.

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Update by Andrew Nocera
Oct 21, 2019 11:12 pm EDT

Use curses to seller should be booted

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3:26 pm EDT
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eBay charges on my credit card

I would like to know what all this little charges are on my credit card, I place the order confirm and pay the amount it says, , , when I look at my bank statement there are separte little charge after my orders are completed, , , what are these charges ?
charged by paypal, I called them, they said to contact Ebay, , you are charging these extra monies ...

what are these charges ?

I want to know ..[protected]@aol.com

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12:45 pm EDT

eBay they are to many sellers put down.

This was my first time ever ordering from Ebay and it will be my last
I order items that I liked paid for them, didn't know it was going take MONTHS to get here, didn't know they were coming from CHINA, And couldn't get my MONEY back. If I ever get my items I will be very surprised. I gave up my money in good faith now I have to wait and see if I get them at the end of the year NOT HAPPY

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10:32 am EDT

eBay ebay removed listing of bogus seller after my purchase

Now I have no way of getting my money back and no way to contact anyone since eBay removed the seller's listing after I purchased the item and the seller is now gone. I expect you to honor your money back guarantee even though I am unable to follow resolution process procedure because I can't now because of circumstances you created. Fix this now!

Here is a portion of the last correspondence I received...

"Hello intyre,
We're writing to let you know that we've removed an item you recently won due to concerns with the seller's account:
[protected] - Nikon AF-S Nikkor 50mm f/1.8G Lens for Digital SLR Camera Body

Since you've already paid for the item, you don't need to do anything else. If your item hasn't arrived yet, it should arrive soon. If it doesn't, then you'll want to open a case in our Resolution Centre. You can learn how to do this, plus find timelines for opening cases, at:
http://pages.ebay.ca/help/buy/item-not-received.html"

Maybe get a human to contact me through ebay messages and not with a useless automated generic answer .

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1:17 pm EDT

eBay mastercard by synchrony bank

I received a Credit Card which i never applied for. It was sent under my name to my nieces adress in Rockland County I live in Yonkers. I tried calling the Synchrony Bank using the tel # listed on the rate statement and it was out of service. I seached for the P.O. Box listed and it is not excisting under Synchrony bank. I tried to reach out to ebay mastercard and kept getting a recording that all reps were busy i waited on the line for over 1 hr with no one ever taking my call. I try to chat with them online and they instructed me to contact them by phone with no luck.

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12:53 pm EDT
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eBay complaint

You can't even give free speach this seller reports you even if you call them money grabber freak and seller and ebay only cares about money money money doont buy from this seller ever or you more likey not get your item or report you to ebay for giving free speach how how you feel ehat money grabbers on there only care about money not customers like ebay money grabbers like karma hope karma get this thick dumb [censored] seller too like rest who dont care about no one but money them selfs

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4:46 am EDT
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eBay buyers who open false inad cases

CEO's of eBay are like leaves on a tree these days. They fall off in the fall and a new one pops up in the summer. EBay Inc. Chief Executive Devin Wenig is stepping down as activist investors seek to break the company apart but it's also been said that he was terminated for allowing such abuse on eBay by some of its top-rated sellers like Hubcapjoes without taking any action against him for abusing eBay and hurting the brand. This is a big WIN for eBay Critics.

Scott Schenkel, EBay's chief financial officer, was appointed as interim CEO, the company announced Wednesday. The company said it will seek a permanent CEO and consider internal and external candidates.

eBay shares slipped 0.8% to close at $39.24 a share. You can check out the rest of the story here
https://www.latimes.com/business/story/2019-09-25/ebay-ceo-devin-wenig-steps-down

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Jason DeCanio
Jason DeCanio
, US
Nov 10, 2019 5:11 pm EST

This post is written by a Narcissistic Lunatic by the Name of Charles W. Fitch of Westland Michigan. He is a known cyberstalker and scammer, bully, con-artist, and fraudster. The information above does not match and is invalid because where he gets this so called information is in his sick twisted brain. Look up Charles Fitch and you will see the real "TRUTH" about his hateful words!

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4:31 pm EDT

eBay ebay has not released my funds

I sold an hp laptop on Saturday September 28 2019 the item was delivered on Wednesday October 2 2019 ebay stated the released my payment from the buyer and never did I still have not received my money due to them holding my money and then they lied and said it was PayPal they have been lying and yet not released my funds so basically I was scam into giving away a laptop for free

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About eBay

eBay is a leading online marketplace that connects buyers and sellers from all over the world. Founded in 1995, eBay has grown to become one of the most popular e-commerce platforms, with millions of active users and billions of dollars in transactions every year.

One of the key features of eBay is its vast selection of products. From electronics and fashion to home goods and collectibles, eBay offers a wide range of items for sale. Buyers can browse through millions of listings and find exactly what they're looking for, whether it's a rare vintage item or the latest tech gadget.

Sellers on eBay also benefit from the platform's global reach. With millions of potential buyers from all over the world, eBay provides a powerful platform for small businesses and individual sellers to reach a wider audience and grow their sales.

In addition to its marketplace, eBay also offers a range of other services and features. These include eBay Motors, a dedicated platform for buying and selling cars and other vehicles, as well as eBay Classifieds, a local classifieds site for buying and selling goods and services in your area.

Overall, eBay is a trusted and reliable platform for buying and selling goods online. With its vast selection of products, global reach, and user-friendly interface, eBay is a go-to destination for millions of shoppers and sellers around the world.

eBay Customer Reviews Overview

eBay is a popular online marketplace that connects buyers and sellers from all over the world. With millions of active users, eBay offers a wide range of products, from electronics and fashion to collectibles and antiques. The platform is known for its user-friendly interface, secure payment system, and excellent customer service.

One of the biggest advantages of eBay is its vast selection of products. With millions of items listed at any given time, buyers can find almost anything they are looking for. Additionally, eBay offers competitive pricing, with many sellers offering discounts and deals on their products.

Another positive aspect of eBay is its secure payment system. eBay uses PayPal, a trusted and secure payment platform, to process transactions. This ensures that buyers and sellers are protected from fraud and other types of online scams.

eBay also has a strong customer service team that is available to help buyers and sellers with any issues they may encounter. The platform offers a variety of resources, including a help center, community forums, and a customer support team that can be reached via phone or email.

Overall, eBay is a reliable and trustworthy online marketplace that offers a wide range of products and excellent customer service. Whether you are a buyer or a seller, eBay is a great platform to buy and sell goods online.
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, situated at the top right corner.

3. Writing the title:
- Summarize the main issue with eBay in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with eBay, including key areas of concern, relevant transaction details, steps taken to resolve the issue, the nature of the problem, and the personal impact.

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6. Filing optional fields:
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9. Post-Submission Actions:
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Ensure to follow these steps carefully to effectively file a complaint about eBay on ComplaintsBoard.com.

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Overview of eBay complaint handling

eBay reviews first appeared on Complaints Board on Nov 2, 2006. The latest review Scamming of hard money was posted on Apr 1, 2024. The latest complaint Account - permanent suspension was resolved on Jan 09, 2022. eBay has an average consumer rating of 2 stars from 3820 reviews. eBay has resolved 164 complaints.
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  1. eBay contacts

  2. eBay phone numbers
    +1 (800) 322-9266
    +1 (800) 322-9266
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  3. eBay emails
  4. eBay headquarters
    2211 North First Street, San Jose, California, 95131, United States
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