eBay
reviews and complaints

Their off brand battery did not fit my laptop, i arranged a refund, I mailed back battery, but i mistakenly lost the postal receipt with the tracking number, of course they asked for the tracking number, and when i couldn't provide it they never received it. complete scam. and then they canceled my return through ebay. if you don't want to get screwed over like me, , , AVOID THEM

The sellers name on ebay is Sunwebzone (AKA salivan network technology) The seller is based in China but lists many of their items as if they are being sent from within Australia.

This seller is a dirty, dishonest cheater who owes me over AU $400.

I bought a refurbished IPhone 6 from them, they advertised the phone with a warranty and 100% cash back if the phone had a problem within 30 days. The phone stopped working very quickly with a software issue. I contacted the seller, at first she offered $40 and asked me to bring the phone to a local apple store for fixing. I refused the offer. So, she told me to send it to the person in HongKong named Danny and offered a refund . I sent it to Hongkong (cost me $22 for the delivery). When the item was delivered to HongKong (I checked it with post office tracking website). I asked for the refund. The seller kept buying time, delaying the refund. Eventually it became obvious the seller had no intention of refunding me. I have returned the phone to them, and they have stolen over $400 as they have withheld the refund.

Avoid buying from these criminals.

eBay case: [protected]
eBay seller fpipowerhut2010 shipped defective product. fpipowerhut2010 offered to send replacement product and told the consumer to pay $75.00 through PayPal to pengfei133 at gmail.com. Consumer paid the extra $75.00 but fpipowerhut2010 did not ship the replacement product.

I'm out the original purchase price of the defective product of $136.99 plus the additional $75.00 sent to them for shipping the replacement product which they never sent. Total amount: $211.99. BUT EBAY NOW REMOVED MY NEGATIVE COMMENT ABOUT THE SELLER, AND NOW THE SELLER CAN DO THIS TO THE NEXT CONSUMER.

I purchased a "kevlar" tractor belt from "epr distribution." I received a belt that was not a kevlar belt, which does not stretch, with a lower cost belt that did stretch. Over several weeks the belt began to stretch such that it would not turn the mower blades through any difficult grass.

When I complained to eprdistribution, see below, they claimed the warranty period was over. They never denied that the belt was not as advertised. Since the belt takes some to stretch out to where it is useless, the belt has a latent defect and should be replaced with a valid kevlar belt or the money returned. The vendor simply ignores my requests.

Brad Baker
Oct 25

to eBay
As I mentioned in my second email, the stretch of the belt is a latent defect and latent defects by definition are defects that cannot be identified during normal inspection processes and therefore are allotted additional time for the user to make claim. I am still expecting restitution for a belt that apparently never was the kevlar type advertised.

I was supposed to get 8% if you spend $50.00+. I spent $70.89 on Nov.4th 2017, so I should get $5.67, as per your email sent to me. Why my eBay is Bucks only $0.69? :
"Get moving on your early holiday shopping and earn. View this message in your browser MONEY BACK GUARANTEE Learn what's included My eBay Bucks | FAQs | Redeeming eBay Bucks Earn 8% eBay Bucks When You Spend $50+ Two days only! Start your early holiday shopping today. Activate Now Ends November 4, 11:59PM PT. See details. Fill Your Cart Today Check out how much you can earn when you shop now. Who's eligible? Only invited, registered eBay Bucks participants who receive the promotional offer from eBay in My Messages are eligible. Sorry, no forwarding—the offer is not transferable. • 8% in eBay Bucks on every Qualifying Purchase of $50 or more. Promotion details The Promotion starts at 5:00AM PT on November 3, 2017, and ends at 11:59PM PT on November 4, 2017 (the "Promotion Period")"

I purchased an iphone 6 plus through your site in mid june 2017 which was delivered on june 21 with slight issues as I couldnt sent text messages right away. After a month I realized that the phone is the only one among other cell phones which doesnt see all wifi nearby. Later on I figured out that the phone kicks me out of wifi although I am sitting next to the rooter!
Now after 3 months the phone doesnt work at all! Last thing was while I was having a n important conversation via viber, it turned off and doesnt turn on again! If you try to charge, it claims only 1% as it doesnt charge. It is not the battery as even on charger, the phone doesnt let you join any internet.
The phone was not sold as unlocked not as used! I insist on getting a full refund or a replacement as soon as possible. Seller was notified on friday 13 oct. 2017 but no answer yet!
Thank you. Sofia limberi

Frustrated. My order never arrived. And they took no responsibility for that.
I contacted their customer service, they said they would see what they could do, but did absolutely nothing. They didn't even call me back and didn't notify me that they stopped working on my problem.
I don't want to deal with you anymore, you are very unreliable and have a very slow shipping, even though I really doubt that I will someday get my order.

This is to make you aware that Eric and Amber Turnage, currently doing business as cubes2go, and recently doing business as myofficefirst.com and also under Turnage LLC has bee fraudulent in the way they are selling their used cubicles. They are putting items on eBay that they don not have in their possession at the time of auction. It is often months before they ship product. I am the victim of one of these transactions. I received three office cubicles that did not match description of what was advertised on eBay. I received wrong fabric, wrong doors, lack of electrical and a delay in shipping. They are currently advertising on eBay this same system under cubes2gocom for $1495. I tried to file a complaint with BBB but cannot find their business.
We agreed that I would keep current cubicles as shipped with the expectation they would replace doors in October when they get to remove them from a business. They also agreed to refund me $300 for the electrical parts that never arrived with system. So far it has been a month and I have not received check even though after two phone calls they said they would send it. All eBay buyers beware!

They are extremely very quick in taking your money and extremely slow when it comes to refund if their products do not meet your expectations, which is a normal practice.
Can't say anything bad about the delivery, it was fast, but the dress I got was too small for wearing, so I thought I would send it back. I did. They confirmed its receipt 5 days after I sent it. But it's been 3 weeks and still there's no refund. I wonder why. What exactly takes you so long to make this tough decision?
I advise anybody else to shop elsewhere

I was promised I would recieve my order by september 13th so i would have it in enough time for my sisters birthday so I could send it back overseas to her cause she is in the military it was supposedly pre shipment as of september 9th and still not been changed and the seller is ignoring my messages. I am not being rude to the seller either simply asking whats going on.

This has been my worst shopping experience. I have bought from other stores on line and experienced little or no problem. I am beginning to think that some ofthese sellers on ebays are scammers especially one called Diamond Wireless. I need my money back. This has now happened twice first time with a different seller. Diamond Wireless am waiting on my refund. You are very dishonest when you filed a case against me. I am the one with the case. Buyers need to know about you. You are a scammer and you are in cahoot with ebay. I am gonna continue publishing distasteful things about you until you return my money.

NEW Unlocked Samsung Galaxy S5 SM-G900A 16GB BLACK (AT&T) G900A NEW Unlocked Samsung Galaxy S5 SM-G900A 16GB BLACK (AT&T) G900A Quantity 1 Total $ 169.88
Here's what happened
Sep. 13 :The case was resolved
Sep. 13 :The seller has opened a case
Sep. 13 :You sent a message
CommentsThank you very much.
Sep. 13 :The seller sent a message
CommentsNo problem, When the phone comes back to I can do that.
Sep. 13 :You sent a message
CommentsPlease I would like you to send the item to this address, Mellissa Richards/Co Ronit Soffer 524 E 20th Street Apt. Mg New York New York 10009 United States
Sep. 13 :The seller added tracking details
Comments Hello, is seems you have given us an incorrect address. When the item comes back to me I could send it to your correct address if you want.
Sep. 9 :You didn't get the item
You requested A refund
Comments I have not received the item although the status is showing delivered. I would kindly like a refund on this item as I am no longer associated to the address. Also the first address is incomplete so my item was undelivered. I purchased my item on August 28, 2017 and it is now September 9, 2017. Please address this . Thank you.

NEW Unlocked Samsung Galaxy S5 SM-G900A 16GB BLACK (AT&T) G900A NEW Unlocked Samsung Galaxy S5 SM-G900A 16GB BLACK (AT&T) G900A Quantity 1 Total $ 169.88

I ordered several items for a special occasion and asked them to deliver it by that date. They said ok, confirmed everything. The special day was closer and closer, and my item was somewhere I didn't know where. I contacted them to clarify the details and found out that some of the items were out of stock. They provided no guarantees, even though they could have called me when they problem occurred and I would cancel the order and found another way of resolution. In general, it's just terrible. No guarantees, no offers, no alternative, nothing from you but a headache.

Claim ID: 3081940

Ebay india cheating it's customers on the name of online shopping. Selling product as new but when you open it's package it will be second hand used phone. Purchased iphone 5S one month back they shown movie cinema to return back item. Finally, they received item now cheating by not giving back my amount to my account. Please some one help me i unable to handle them.
They sold item they taken it back no money returned. you can search it's reviews 100 percent public shouting it's fraud but no action towards from govt on Ebay India. check this link
Ebay scams listed in dropdownlist of this official website. Think once how famous ebay for cheating.

Absolutely stupid customer service that never answers personally, all they have is prepared answers and if your situations are not one of what they have in the script, I assure you, they'll give you a hard time.
They blocked my account and I wanted to know why. They kept sending me prepared answers about their policies, that I violated them somehow. But what exactly have I done? How I violated them? No answers. Just macros. Ughhhh...

This sneaky website has pissed me off and I'm done with it for a while... or maybe forever. And thank god there're so many alternatives so I don't have to worry much.
I ordered two dresses and got them in wrong sizes and colors. Had nothing to do but to return them. However, the website refused to consider my request without explanation. This is insane! What am to do now? the dresses are going in the garbage

I recently made a large order purchase that was supposed to arrived within four to five business days. I waited two weeks and still nothing. I called customer service and spoke with Cary Quattrocchi in the Texas call center. She assured me that my shipment should be arriving any day now.

Another week passed, and I was very close to requesting a refund. It finally came, and the order was all wrong. Half of my order was missing or was incorrect. I called back and spoke with Cary Quattrocchi again. She told me that the order was correct. I argued with her for several minutes before she finally told me to take a photo and email it to her. She didn’t believe me!

I waited over three weeks to get my order, it finally came in wrong, and the customer service called me a liar! She wasn’t listening to me at all. I asked her to read my order list off to me. She said that a photo of my order and a description of the missing or wrong items was sufficient. I told her that I wanted to hear what she had listed on under my order number.

She told me that she wasn’t looking at my order because she didn’t have the order number. She never even asked for it. I assumed she had looked it up through my phone number or something. I gave her the order number, which I had to repeat three times. The incompetence is staggering, really! I can’t believe anyone is paying her for this job. Cary Quattrocchi needs to be doing some kind of job where she doesn’t interact with people.

After I gave her the order number three times, she reluctantly brought up the list containing my order. My package had not come with a packing slip, which was very strange. She began reading off the items I had ordered, and everything was as it should have been. I told her that was correct, and she gave me an exasperated sigh. She said, “If your order is correct on the statement, then it should be correct when you received it.”

I replied that it should be, but it is not. I asked her to take notes of all the wrong and missing items. She insisted again that I send photographic evidence. I told her that I would do this, but I wanted her to take the notes first. I really need the things that I ordered. So, I want the replacement order to ship out as soon as possible. She said that she was not authorized to do that unless I wanted to pay for my order all over again. She needed the photo first.

Cary Quattrocchi insisted that I reorder and repay. She said that I would receive the proper refund once the photo is received. So, I did what she asked. I replaced the order and paid for the second time. I emailed her the photo of the shipped items with my own descriptions. Guess what? I received my correct order, but I never received my refund. I’ve tried getting in touch with Cary Quattrocchi again, but I can’t seem to get hold of her. This was an awful experience. I can’t believe I had to pay twice for things I did not order. The whole ordeal took over a month.

I ordered a book from the seller harlyley34. He promised the book to be delivered within 2 weeks. It's been a month and still there's no book. After 2 promised weeks I started sending him emails with questions, but he never replied. I think it's a scammer stolen my money. And due to the website policy, I can't open a dispute for 2 months. This is too much. Who knows where the seller can be now. I will never know it. Disappointing...

I recently initiated a return for a defective item. Ebay closed the return while I was still testing the item to keep from returning the item. I asked ebay to reopen a valid return within the seller's return policy after I realized the problem with the item could not be overcome. Ebay would not do anything and told me to contact the seller myself. This is just poor customer service. They gave me no reason why they could not reopen a valid return.

As far as many people know you should be very very careful with them. I want to say the same. Just imagine if any trouble with your order or a seller happens, be sure they will never help. Their support is useless, so you can't rely on them whatsoever. If something happens you'll be the one who will care for a refund. So always carefully choose where you buy from.

I have ordered many items on eBay. Each time there was something wrong. The way items looked didn't match their description on the website. This store is for those who don't know what honesty is, who exchange lies to money. Naive customers' money. Every time I was hoping that my next order would be special and I wouldn't face any trouble, but they always failed.