Eaze complaints 2
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On top of price gouging during this COVID-19 pandemic by raising their minimums and prices, they have provided products that were defective,
On top of price gouging during this COVID-19 pandemic by raising their minimums and prices, they have provided products that were defective, gave excuses to not issues refunds or credits (not stand by their products), and when I tried to contact their support team banned me from using their support service. Their vaporizer cartridges leak and can get ingested or stuck in your lungs THIS IS A HEALTH RISK AND THEY ARE TRYING TO COVER IT UP. Should not be operating.
The complaint has been investigated and resolved to the customer’s satisfaction.
This customer has consistently complained about products to the point where we suspended his account for abusing our credit policy repeatedly. Every attempt we have made to please the customer wasnt enough.
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I received notification nearly 2 weeks ago that my account had been suspended
I received notification nearly 2 weeks ago that my account had been suspended. After begging for days to get someone to help, I finally got an email saying it was suspended bc I hadn't paid for my last order and in order to get my account reopened, I had to provide screenshots of my bank account. I did just that and was completely ghosted again. I have asked anywhere from 7-9 customer service reps for help over the last 14 days and consistently get told that I will be emailed back, but nothing. I also got told my account would be reopening, but that was over a week ago before I was ghosted. I feel incredibly violated that I shared screenshots of my bank with them only for them to ghost me, despite the literal thousands of dollars I gave them through business during the pandemic.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Most discussed Eaze complaints
On top of price gouging during this COVID-19 pandemic by raising their minimums and prices, they have provided products that were defective,
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