The complaint has been investigated and
resolved to the customer's satisfaction
Easy internet solutions ltdFaulty website building packages


I bought the so called easy hosting and website building software package, £386 pounds, the was 13/06/2006, three days later i failed to build a website then i rang the customers services they switched me to different office, when i failed
i sent them four e-mails replying with conflicting answers, do i have any legal way or any other form of claiming my money, i formed a company but it failed because of these cowboy behaved company.

David. k


  • Li
    LiamStokey Oct 01, 2013

    I have been using Freevirtualservers (trading name of Easyinternet Solutions) for 5 years myself. Found them great value and rarely had any problems, I feel there may be some other problem for this gentleman as I always found them fast and helpful. I use the RV Website builder myself, which is free, I am a dummy on web building and managed to grasp it and build my website quickly. There are 2 other website building packages offered, cannot vouch for them but other comments are right, they don't offer training or to build website for you, so I feel that's possibly the real problem. Not sure what the £386.00 was for, the web builder I use is free. You can actually start with their free hosting package, build your website then upgrade for more bandwidth and other facilities. I am a happy customer of this company, not an employee. Have used several other hosting companies and this was is easily the best value with excellent customer service.

    0 Votes
  • JGraceyStinson May 08, 2009

    I don't work for anybody - particularly Easy Internet Solutions. I'm a photographer who has some experience designing simple websites and thought I might be able to offer you some suggestions.

    You made a complaint and appeared to be looking for help, that's all. I did an internet search because you were looking to find other people who had complaints against this company and I didn't find any. Search for yourself.

    If you don't want help or suggestions, that's fine by me.

    All that stuff you posted means nothing without the information attached to it, so it doesn't tell me anything.

    0 Votes
  • Da
    david May 08, 2009

    So you you work as who? in EASY INTERNET SOLUTIONS what is you position in this company people like have to be specific when you are answering some which is none of your concern,
    Tell us are working with EASY INTERNET SOLUTIONS this is a compaint not a survey as you you thing
    am just warning people to be care full of such dubbious companies like this one full crooks may be i do not know about you.

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    0 Votes
  • JGraceyStinson May 08, 2009

    But it doesn't appear as though there are a lot of people who "lost money" with these people. I did a google search search and found a couple of good reviews on this company, but no bad ones except this one you posted.

    So far, you seem to be the only complaining about problems with them. There don't seem to be any complaints listed for that company.

    You say you bought a package - did you buy a package that includes the website design? Or did you just buy webhosting space?

    0 Votes
  • Da
    david May 08, 2009

    Thank you but it is high time some capable people to do us a favour and start an organisation were people who lost money through this den of dubbious, crooks likes EASY INTERNET SOLUTIONS, BASED IN LEICESTER were can be sued and forced to pay heavy fine stealing peoples' money online,
    If nothing happnens this is gona set a very dangerous and complicate if not scare off people buying goods online.

    0 Votes
  • Ph
    Phil May 08, 2009

    Never had a problem with them myself and I've been with them for 5 years or so hosting 20 or so sites. Website building packages are generally crap anyway - do you mean their RV Website Builder thing (that might not be the right name - going from memory here)? Did you read up on how to use it?

    Maybe you should have hired a web designer (and if you're using a sitebuilder type thingy that tells me that you weren't trying to make a complicated site) if a website was vital to the success or failure of your business!

    My overall impression is you don't understand the internet and thought you had bought a magic box. Try out the stuff in Fantastico (maybe word press or osCommerce) in the Control Panel - it's as close as you'll get to a one click website.

    0 Votes
  • Da
    david Mar 04, 2009

    It is not blaming driving license? or whatsoever you just donot seem to understand what you are talking about this company ''EASY INTERNET SOLUTIONS'' is a lion under sheep skin it selling faulty website building softwares
    which at the time wasn't working, we need legal advise to claim our money, i don't have any clue this talking here on this is answering me as who? i need the owners only of easy internet solution to answer me, i have tried
    for three years to get a refund from but it seems they have resoted to use dubious means of taking my money.

    0 Votes
  • Yo
    yourcandy Mar 04, 2009
    This comment was posted by
    a verified customer
    Verified customer

    Its like buying a car and then taking it back to the dealer for a refund because you haven't got a licence to drive it.

    0 Votes
  • Yo
    yourcandy Mar 04, 2009
    This comment was posted by
    a verified customer
    Verified customer

    Complete nonsense. The company doesn't even have a web hosting package worth £386!

    Absolute crap and malicious!

    0 Votes
  • Pe
    peternotole Feb 22, 2009

    If it was 2006, why have you waited 3 years to do something about it? What did you buy from them - they seem to offer web site hosting only and not "we'll build your website for you" services. What was your company doing and how exactly can you blame its failure on a web hosting company: why did you not cut your losses and try a different company?

    To me, this complaint seems to be blaming another company for your shortcomings and your failures.

    0 Votes

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