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Easirent£52 deposit not refunded from 23 aug

I phoned to book a van at Belfast facility with pick up at city airport (George best) on 23rd aug, van was available and was told to pay deposit by card and rest when I came over to collect van. I paid £52.60 on card then was told right away that booking couldn't proceed but that I would be refunded my deposit. I have phoned and phoned and phoned and keep being told it will be refunded. It is now October 04th and still no refund. My booking ref that didn't go through was [protected]. Want this sorted
John Campbell
old address was 53 airfield heights bt11 8qu... moved that day 23rd august to
93 WILLOWVALE AVENUE BT11 9JY
Mobile [protected]

23
Oct 04, 2019

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