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Eagle Shield
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www.eagleshield.com
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1.6 7 Reviews

Eagle Shield Complaints Summary

1 Resolved
6 Unresolved
Our verdict: With Eagle Shield's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Eagle Shield reviews & complaints 7

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Newest Eagle Shield reviews & complaints

ComplaintsBoard
K
5:05 am EDT

Eagle Shield Radiant barrier insulation

Eagle shield's owner, garret, promised that radiant barrier insulation when installed in my attic would lower the a/c and heating bill by 10 degrees each way, from summer to winter months. So far, having radiant barrier insulation in my attic has shown no benefits in energy bill savings.

Desired outcome: I expected and was promised lower energy bill and insulated home.

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ComplaintsBoard
L
4:27 pm EST

Eagle Shield attic insulation

I had insulation installed in 12/08. I have the paperwork. The product no longer seems to be working, Can you have someone come out and check this out. If it no longer works can another product be put on top of this? I started calling and emailing the company a year ago and have received no replies. My utility bills have continued to rise and my house is always cold.

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ComplaintsBoard
C
8:23 am EDT

Eagle Shield Insulation on the attic

My wife and I, purchase this product 14 months ago, they told us that we would save up to 40 percent on our utilities. I was skeptical day 1 of the installation, and now 14 months have gone by and my utility bill is higher than it was without it. The owner Mr. Garrett Harwood told us that the installation would take 4 to 6 hours to install. The installers installed the product in 1 hour and 15 minutes. I was supposed to get a 6 year loan instead I got an 11 year loan. I have a l s and I have to leave this debt to my wife and there is nothing that I can do about it. Do not buy into this product or you well get robbed. I urge people to read the reviews. This product does not work it's a waste of money.
I reported the problem to Better Business Bureau (BBB). Unfortunately they most work for Mr. Garrett Harwood, he won the case.

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Is Eagle Shield legit?

Our verdict: Complaints Board's thorough examination reveals Eagle Shield as a legitimate entity with notable strengths. Despite a 14% resolution rate on customer complaints, which invites a closer look, Eagle Shield stands out for its commitment to quality and security. Clients considering Eagle Shield should delve into its customer service record to gauge compatibility with their expectations.

Eagle Shield earns 91% level of Trustworthiness

Perfect Trust Endorsement: Eagle Shield achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Eagle Shield. The company provides a physical address, 4 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for eagleshield.com can be seen as a positive aspect for Eagle Shield as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Eagle Shield's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Eagleshield.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Eagleshield.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • While Eagle Shield has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 14% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Eagleshield.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The eagleshield.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
R
9:25 am EST

Eagle Shield They misled us and we lost money and customers

Eagle Shield Industries is the energy saving solution company. We have signed the contract with them and they promised us to think about the project and plan of how to save the energy. We have given them time and money. We really relied on them, but we trusted wrong company, which unfortunately got us into the trouble. We have owed money and we still don’t have any plan. All our customers are angry and request refunds, but we can’t reach this team.

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ComplaintsBoard
R
10:24 am EST

Eagle Shield The owner said that the work would be delayed and he stopped to deal with us at all

I have hired the company Eagle Shield Inc. to make the insulation in my parents’ house and in mine as well. I have paid two upfront deposits and said to start from the parents’ house. The owner found many excuses and said that the work would be delayed. He didn’t explain why, but I decided to wait. 3 months we waited for this man, but he sat and did nothing. Guys, this company is very unprofessional. They don’t care about their reputation and customers. I don’t recommend them.

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ComplaintsBoard
M
2:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Eagle Shield Product did not lower our bills. Poor Customer Service

Salespeople from Eagle shield came to our neighborhood knocking on doors. The sales person told us we needed a reflective insulation put in our attic to lower or heating and cooling bills.
Because our son is disabled and the air temp. in our home makes a difference with his siezure activity, my husband and I were convinced by them that we needed the reflective insulation.
Since their product was installed we have had a change alright but not a good one. Our house gets so cold not that we are in sweats and freezing when it isn't that cold outside and at night we sweat and have to kick off the covers and turn on the a/c.

When I asked them to uninstall their product they refused.
When I asked them to cancel our contract they refused and actually filed a mechanics lien on our home!
When I explained to them that the product does not work like the salesman said it would they said "It says in two places on the contract that they do not back up what their salespeople told us".
When my attorney wrote them a letter they refused to respond.
If you google their company there are lots and lots of complaints regarding my same issue. There is also 21 complaints that have been filed against them with the better business bureau. And several complaints at ripoff.com.

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ComplaintsBoard
S
7:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Eagle Shield - Does not work

My husband and I had seen Eagle Shield on the Sacramento & Co. show back in February. Since we saw it on the show we assumed it was a legit product. They said that they could do an energy audit that would help determine if you would benefit from their product and save hundreds of dollars on your utility bills. Since my husband had not been working since...

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Contact Eagle Shield customer service

Phone numbers

+1 800 408 2375 +1 (925) 648-2017 More phone numbers

Website

www.eagleshield.com

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