E Z Bright Whitening System — Will not honor FREE offer
On June 5, 2009, I ordered of the INTERNET from E Z Bright teeth whitening system
Based on Web advertising I ordered the FREE TRIAL $5.95 shipping and handling.
The package from Michigan arrived on June 10, 2009.
On June 17, 2009, I call [protected] to get a Return Merchandise Authorization (R..M. A.)
I am speaking to Jessica ( no last name given)
I tell her that I want to return the E Z Bright she states that “You are 24 hours late and That I would now be billed $83.73."
I protested, she said “Sorry”
Can I talk with anyone else? “ Sorry, NO ”
I bring up the fact that product was delivered June 10, 2009 and that I was within the Seven ( 7) day trial period.
Again she said no. That they have no control over when the product was delivered.
I proceed to cancel all future orders which I found out that I not knowingly authorised
Cancellation # 52384.
As she tried to sell me on a different program I refused because she would not authorize
On reviewing the E Z Bright advertisement on Teeth Whitening Warning sites I see that the TRIAL is for seven days upon receipt of the product. ( see copy of ad )
I also filed with the Michigan Attorney Generals Office