Dubai First / credit card

United Arab Emirates Review updated:

There was an outstanding balance in my account for around 65 dirham and on that nominal balance - i have been charged the penalty amount for around 500 dirhams. On that i have requested several times for closure of this card because i am continuously being followed up for that nominal balance and now i am getting penalized. On top of that - just to mention, i have already paid 65 as well as the penalty charge for Feb. But for the month of March - i would request you to waive off these charges for March and close the credit card. Request has also been raised several times on call.

Mar 17, 2019
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  • Af
      19th of Mar, 2019

    I am willing to pay principle amount with their processing fee but customer care told me you have to pay full interest with principle amount plus 1% process fee... is this not as per banking rule I want early settlement????
    If anyone have and idea can you guide me on this???

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