DSTV Multichoice — customer services
Pathetic service always from call center agents. Very unprofessional, constantly need to call back because I am put on hold for long periods of time. Agents are unable to return calls and customers do not have access to free calls to wait on hold with these agents. I am a loyal DSTV customer but due to constant issues I am thinking of switching to another service provider to avoid all this hassle.
On numerous occasions I have been disconnected although my account is not in arrears.
I hope a well informed agent gets back to me to resolve this. I am at this stage very disappointed and irritated with this service that I am receiving.
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