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Dreyer's Ice Cream
Dreyer's Ice Cream Customer Service Phone, Email, Contacts

Dreyer's Ice Cream
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www.dreyers.com
www.dreyers.com

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1.2 25 Reviews

Dreyer's Ice Cream Complaints Summary

1 Resolved
24 Unresolved
Our verdict: If considering services from Dreyer's Ice Cream with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Dreyer's Ice Cream reviews & complaints 25

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3:02 pm EST
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Dreyer's Ice Cream Ice cream

Just purchased your ice cream through instacart and it arrived open. The lid was off the container and in the bag. The ice cream was completely exposed. I had to throw it away. Didn't know if it was tampered with. Why aren't there any type of tamper proof lids on your ice cream? You know that people have been caught tampering with ice cream in the store, and also, since we're in a pandemic, that's another reason to make your products safer.

Get your act together dreyer's, and become more responsible. Until then, you have lost a customer of your dreyer's and edy's products.

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6:48 pm EDT
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Dreyer's Ice Cream 1/2 gallon ice cream

I picked up the carton and the lid came off. I'm wondering how many times during packing, shipping, placing on shelf did this happen? I did NOT buy and WILL NOT buy until containers are sealed.
When the lid came off I immediately thought of the girl on the viral video where she licked the top of the ice cream and returned it to the shelf.
Please consider adding a plastic seal for safety. Thank you.

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1:53 am EDT
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Dreyer's Ice Cream slow churned, triple-filled ice cream.

Unbelievable that there is absolutely barley any caramel. False advertising at its finest. I don't get ice cream that often and I was really excited until I opened it and found no caramel a few pieces of cookie dough and a ton of cheap chocolate chips. Even when I scooped a church out to see if there was any, just deeper down. And no! Obviously I can't return it. So i'm writing this complaint. That way you guys don't false advertise like this because it's unacceptable. Really really disappointed.

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7:57 pm EDT

Dreyer's Ice Cream dryers icream/cookies & cream

I buy 20 containers of Dryers Icream/Cookies & Cream at once when it is time for more Icecream. I've done this for years. One of the containers I just opened was tasteless and unusually hard. Something was wrong with it. I thought you might like to know about this as you might have a batch that isn't good. I took pictures of the numbers on the bottom of the container and one of the type we bought.

I have products that we manufacture so I know I would want to know if one of our products wasn't right.

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8:14 pm EDT
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Dreyer's Ice Cream - Ice cream

To whom it may concern: Recently I purchased a container of the Dryer's ice cream from Safeway in Newport Washington. The flavor of this ice cream was drumstick. Once I got home I made myself a bowl of this ice cream only to bite down onto a piece of metal, causing me terrible pain as this piece of metal jabbed my teeth and gums. I then went and looked...

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Contact Dreyer's Ice Cream customer service

Phone number

+1 (877) 437-3937

Website

www.dreyers.com

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