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DressLily.com Customer Care Service

Dress Lily

Shenzhen
California
China

Customer Support Phone Numbers

Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
Sat8:00 AM - 5:00 PM
Sun8:00 AM - 5:00 PM
Plus

DressLily.com Complaints & Reviews

DressLily.com — dresses

I bought two dresses, mainly was interested in one of those for a wedding I have a in a few weeks. I ordered both at the...

Clothing, Shoes & Acc  · Jul 25, 2019

DressLily.com — stair stickers

This is the worst product on the planet. None of the books have readable titles (at least in english), the quality of...

Home & Garden  · Jun 14, 2019

DressLily.com — clothing

Items sent to street address of my old house with city and zip for new. They are listed as delivered, but no one know...

Clothing, Shoes & Acc  · Jan 31, 2019

DressLily.com — all products purchased

DressLily.comT18080304701 - Complaint ticket number for when they respond and make out I am lying. Refund requested and not enough...

Clothing, Shoes & Acc  · Aug 23, 2018

Dress lilly — my order placed 11/15!

I made an order on November 15 and I still have yet to receive a tracking number or my merchandise. Of course they took...

Los Osos Clothing, Shoes & Acc  · Dec 22, 2017

DressLily.com — never order from them

My situation would be funny if it wasn't so sad. I ordered an item 2 months ago and it hasn't been shipped yet. The...

Mohrsville Clothing, Shoes & Acc  · Sep 18, 2017

DressLily — wrong sizes, aulty product

I ordered 2 pairs of pants. Totally the wrong size.. And the seam on the front of one is all messed up! There is no...

Chandler Clothing, Shoes & Acc  · Jun 08, 2017

Dress lilly — order not received

I placed an order with Dresslilly on April 9, 2017. They took my money but still have not received shipment. I've...

Arlington Clothing, Shoes & Acc  · May 14, 2017

DressLily.com — horrible!

I decided to tell about my terrible experience with DressLily. DressLily is a scam company located in China and they sell...

Clothing, Shoes & Acc  · Apr 10, 2017

DressLily.com — trying to return four pieces that were cut too small

Have tried for 5 weeks to return the dress, and 3 corset trainer's. Cut extremely small. I have gotten no response, for...

California Clothing, Shoes & Acc  · Mar 27, 2017

DressLily.com — I ordered five adioris synthetic wigs

I have not received any updated information on my tracking number for the products that I order on 2/2/2017. I tried...

Retail Stores  · Mar 06, 2017

DressLily — beware!

I was appalled with DressLily!!! When I received my order it looked nothing like pictures an the worst thing was that...

Clothing, Shoes & Acc  · Mar 02, 2017

DressLily.com — I got the wrong wig

I've been trying to get you for weeks now all I need is a address to send the wig back and get the one I wanted they...

Columbia Hair and Beauty Salons  · Jan 27, 2017

DressLily.com — christmas shirt

My boss ordered a Christmas shirt 9 days ago, and paid for it with his cc. He received s email that they got the...

Spokane Scam & Fake Checks  · Dec 16, 2016

[Resolved] DressLily.com — customer service phone numbers

I cannot get in touch with either of the listed customer service numbers for Dress.Lily.com: 1.530.419.5986 or...

5 comments Clothing, Shoes & Acc  · Jun 10, 2016

[Resolved] DressLily.com — I ordered a week and have not received it yet.

Order number Bell [protected] on March 11th in still haven't heard anything from them. I ordered a wig from them. And...

Online Scams  · Mar 21, 2016

[Resolved] DressLily.com — ordered six months ago and received nothing

My order was placed six months ago and I received nothing yet. When I contacted DressLily customer support I heard only...

Clothing, Shoes & Acc  · Mar 14, 2016

[Resolved] DressLily.com — money taken out of bank account, no merchandise

I went online and ordered a wig. According to the website, I should have received the wig within 7-10 business day...

Online Scams  · Mar 11, 2016

[Resolved] DressLily.com — worst site ever!

I made my order five months ago and never received it. I contacted DressLily customer service numerous times and asked...

Clothing, Shoes & Acc  · Mar 10, 2016

[Resolved] DressLily.com — tiny dress

I've purchased a dress from this company in early february and received it only a week ago. The size of my dress was way...

Online Shopping  · Mar 09, 2016

[Resolved] DressLily.com — pretty much a scam

This company is totally unprofessional! I looked through their website, saw their really nice clothes and decided to buy...

Clothing, Shoes & Acc  · Mar 09, 2016

[Resolved] DressLily.com — defective item

I purchased a shirt from dresslily and the shirt I received had an obvious defect which made it unwearable. There was a...

Online Shopping  · Mar 07, 2016

[Resolved] DressLily.com — awful!

I made an ordered and purchased a lovely dress from DressLily website! I paid over $30 for the dress and some extra...

Clothing, Shoes & Acc  · Mar 07, 2016

[Resolved] DressLily.com — never again!

I made a biggest mistake ever when I decided to order something from DressLily. This website looked quite reputable, so...

Online Shopping  · Mar 01, 2016

[Resolved] DressLily.com — horrible company and service!

When I found this website I was really amazed. Clothes that are advertised are super cute and prices are cheap. But when...

Clothing, Shoes & Acc  · Mar 01, 2016

[Resolved] DressLily.com — fraud alert!

I ordered two beautiful blouses from DressLily and paid over $20. After I made an order I received a payment...

Clothing, Shoes & Acc  · Feb 29, 2016

[Resolved] DressLily.com — totally disappointed!

I made an order and purchased three items from DressLily website. After several weeks of waiting I decided to contact...

Clothing, Shoes & Acc  · Feb 29, 2016

[Resolved] DressLily.com — unprofessional customer service.

I ordered four dresses from DressLily and when they finally arrived they were horrible! So I returned everything and...

Online Shopping  · Feb 26, 2016

[Resolved] DressLily.com — very poor service.

I made an order and bought two items from DressLily website. Three weeks passed and I received nothing, so I contacted...

Clothing, Shoes & Acc  · Feb 25, 2016

[Resolved] DressLily.com — very disappointed

About two months ago I ordered a dress for my daughter from DressLily. Several days ago I received a message from them...

Clothing, Shoes & Acc  · Feb 24, 2016

[Resolved] DressLily.com — poor service

About a month ago I ordered two shirts from DressLily. I wear S size clothing, but ordered L size, because I knew thing...

Online Shopping  · Feb 23, 2016

[Resolved] DressLily.com — small sizes

I ordered two dresses from DressLily, when they finally arrived they were super small and short! I immediately contacted...

Clothing, Shoes & Acc  · Feb 23, 2016

[Resolved] DressLily.com — very disappointed

I ordered some items from DressLily website. When I finally received my order I was extremely disappointed. Things I got...

Clothing, Shoes & Acc  · Feb 22, 2016

[Resolved] DressLily.com — I want my money back!

I ordered a dress from DressLily for a special event. Before I made an order I contacted their customer service and wa...

Online Shopping  · Feb 22, 2016

[Resolved] DressLily.com — wastage of time and money.

First of all, DressLily is a Chinese company, so don't expect much from them. Better avoid this website and shop...

Online Shopping  · Feb 19, 2016

[Resolved] DressLily.com — do not buy from this company!

I bought a dress from DressLily. After I made an order I realized that this was a Chinese company. That moment I thought...

Clothing, Shoes & Acc  · Feb 19, 2016

[Resolved] DressLily.com — horrible

I ordered one dress from DressLily. One month later nothing arrived, so I contacted their customer care and asked where...

Online Shopping  · Feb 18, 2016

[Resolved] DressLily.com — very bad company.

DressLily took my money very fast. When I received my order I was super disappointed and mad, because they sent be...

Clothing, Shoes & Acc  · Feb 17, 2016

[Resolved] DressLily.com — awful!

Do yourself a favor and never order anything from this website! Avoid DressLily at all costs! Their customer service i...

Clothing, Shoes & Acc  · Feb 15, 2016

[Resolved] DressLily.com — tiny clothes.

I ordered 3 dresses from DressLily a while ago. I received my order, decided to try them on but realized that dresse...

Clothing, Shoes & Acc  · Feb 11, 2016