The complaint has been investigated and
resolved to the customer's satisfactionResolved Dreams Bridal Boutique — Do not shop there!
resolved to the customer's satisfaction
This company was formally called ENSTYLE WEDDING DESIGN and it is still owned and operated by Quanetta Lewis who will treat you horribly and deliver your merchandise late. I ordered an Alfred Angelo wedding dress from her 8 months before my wedding and I did not receive my dress until 6 weeks before my wedding! She assured me that I would get my dress within only 6-8 weeks of placing my order. I had a destination wedding and I ordered my dress early so that I could get it back early. That did not happen and the dresses of my wedding party were also late. When I called or stopped by to follow up, she yelled and screamed at me saying that the dresses were still in "the Orient" and that they are not made yet. Her staff also yelled at me and I am the one who paid thousands of dollars and received no merchandise! Once occassion got so heated that the Springfield police got involved. Quanetta closed down last summer (2008) to "redecorate" and suddenly the name of the business changed to Dreams Bridal Boutique. I later found out that she changes the name of her businesses (and by the way she owns a hair salon) very frequently.