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DreamerTrends Customer Service Phone, Email, Contacts
DreamerTrends
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DreamerTrends
reviews & complaints

DreamerTrends Complaints Summary

1 Resolved
2 Unresolved
Our verdict: Engaging with DreamerTrends, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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DreamerTrends complaints 3

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Newest DreamerTrends reviews & complaints

ComplaintsBoard
B
7:27 am EST

DreamerTrends I want my money back!

I have ordered a lovely long dress from this online store. When I found this website DreamerTrends I thought their prices were a bit crazy, but I fell in love with all the beautiful clothing and decided to order. I regret I did that!
My dress was supposed to be pure white but when it arrived bottom of the dress was dirty! I contacted DreamerTrends and asked for a refund but they did nor reply!
When I washed the dress spots didn't go off! What a waste of money!

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Lo Slay
, US
Dec 10, 2017 12:59 pm EST

Hi,
I've found that the owner of this company merely changes the name of her company and gets a new website domain when negative customer reviews pile up. The owner is engaging in fraud by claiming that the clothes she is selling are what her "models" (aka stolen pictures from people's social media) are wearing. Her entire business strategy is based on lies and fake legitimacy earned through social media bots that she paid for.

In an effort to cease her ability to take advantage of people and steal their money, you might consider making a formal complaint here https://www.ftccomplaintassistant.gov/Information#crnt&panel1-6.

Her new company name is dressaholic, and she is doing the same exact thing.

ComplaintsBoard
A
4:34 am EDT

DreamerTrends No customer service

I never actually bought something from this website, but can tell a lot about it. When I found DreamerTrends website I fell in love with all the beautiful clothing and styles. I wanted to order many things from them, but first decided to contacted DreamerTrends customer service because I had several questions.
I found their email address and sent them a message but they did not reply. I sent over 10 messages and nothing. Then I went online and found many negative reviews. Glad I did not order anything from them!
My advice is to stay away from this website!

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Johnny Reptergo
, US
Oct 22, 2016 12:35 am EDT

Best online website online. 😍❤️

J
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Johnny Reptergo
, US
Oct 22, 2016 12:34 am EDT

Just got my dress in the mail! So in love! I couldn't be more happy ! I usually don't write reviews but the customer service team was so helpful and kind to make sure I got my dress in time! I wanted everyone to know DREAMER TRENDS IS AMAZING AND WORTH EVERY DOLLAR !

ComplaintsBoard
J
1:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DreamerTrends has left an official reply on this complaint.

DreamerTrends Scam!

Ordered two dresses from this site. When I just found DreamerTrends website I was amazed with all the beautiful pictures and actually I wanted to buy more stuff, but I'm glad that I changed my mind.
Received only one dress and it looked like a cheap copy of what I have ordered. Material was very poor, there were seams and threads everywhere! I wanted to get a full refund but no one from DreamerTrends answered my messages!
I still have no idea where my second dress is.

Read full review of DreamerTrends and 7 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Lo Slay
, US
Dec 10, 2017 1:01 pm EST

Hi,
I've found that the owner of this company merely changes the name of her company and gets a new website domain when negative customer reviews pile up. The owner is engaging in fraud by claiming that the clothes she is selling are what her "models" (aka stolen pictures from people's social media) are wearing. Her entire business strategy is based on lies and fake legitimacy earned through social media bots that she paid for.

In an effort to cease her ability to take advantage of people and steal their money, you might consider making a formal complaint here https://www.ftccomplaintassistant.gov/Information#crnt&panel1-6.

Her new company name is dressaholic, and she is doing the same exact thing.

S
S
Shhh...
, US
Oct 18, 2016 8:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I agree, this company is definitely not a reputable place to order from. I found them via instagram as I do most places that I have succuessfully ordered from before. I liked their clothing and found a gorgeous jacket, so I ordered. As I continued to look through instagram I came across another clothing company with the exact same model, same pose and same clothing. That's when an alarm hit. I immediately took to the internet to find some information about this company because one of the commenters are correct (they have no customer service). I came across this site and another and read the angry "customers" reviews. The next day, I received an email that my item shipped (so I thought maybe they're not bad after all). I just received my jacket yesterday (took about 3 weeks) and when I opened my package, it was by far the worse jacket any company or "acting company" could ever produce. It looked nothing like the picture, the material felt and looked as if it were recycled film paper. I was so disappointed. I usually don't leave negative reviews on companies (I just vow to not waste my money anymore), however this needs to be said because for most of their garments, the price is extremely steep. Everything is always 40% off everyday (I guess that's used as a luring technique to drive people to their site). It's unfortunate that there are people out here hiding behind the look of a nicely designed website with seemingly legit contact information who are in fact scammers.

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maelah6754
, US
Jul 28, 2016 4:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

BEST COMPANY EVER! Order all dresses for each occasion from here from now on ! RECOMEND

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Maria Ruiz-santiago
, US
Jul 28, 2016 3:17 pm EDT

The clothes are so beautiful and you really get the quality you pay for. Shipping is decently fast too. My customer service Rep - Melissa was super helpful and made sure I got my order in time for my wedding :) :)

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Adele Barbaro
, US
Jul 05, 2016 11:06 pm EDT

I have been scammed by this company too. They wont reply to my emails and I never received my dress. SCAM !

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F
Frustrated_88
, US
Jul 03, 2016 11:22 am EDT

Hello,

https://dreamertrends.com is a SCAM !
I have ordered 2 dresses on 14th of May and still no packet has arrived.
If you are lucky you will get an email from them, but no more than that.
First they don't provide any tracking number.
Then when you ask for it few times, they say that shipment was returned as no one was at home to receive it... ###.
And then eventually they stop responding to any emails...
Now I am ready to take legal steps and get my money back!

D
D
disappointed3001
, US
Jun 13, 2016 9:49 am EDT

Hello, I have emailed and called to follow up on an order that has not been received. Happy to be proved wrong and that you are legit. but right now I don't believe it

Is DreamerTrends legit?

Our verdict: Complaints Board's detailed analysis reveals DreamerTrends as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with DreamerTrends, thereby safeguarding their personal and financial interests.

DreamerTrends earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of DreamerTrends shows a critical trust level at 11%. Avoid for personal and financial safety.

DreamerTrends's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

DreamerTrends protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to DreamerTrends has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

We conducted a search on social media and found several negative reviews related to DreamerTrends. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for DreamerTrends. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
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DreamerTrends contacts

Phone number

+1 (818) 220-0065

Website

dreamertrends.com

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