Dream beds — sagging orthopedic mattress
The Richmond 'orthopedic' mattress is anything but orthopedic. We had two troughs of up to 30mm deep within two weeks and all that we have been offered so far is that we can buy a more expensive mattress from them but we have to pay an extra £300 on top of the £829 already paid! Customer Service department is a misnomer - Customer obstruction department would be a better name. For anyone interested, the CEO's e-mail address is [protected]@dreams.co.uk - if you want good luck go to any other shop for your beds.