The complaint has been investigated and
resolved to the customer's satisfactionResolved Dr. Greg Greenberg, Orthodontist — Charged me for services never received
resolved to the customer's satisfaction
I would not recommend orthodontist Dr. Greg Greenberg of Dallas, Texas. During the course of my orthodontic treatment with him, I paid him for full for orthodontic treatment including the cost for a retainer and the cost to remove my braces.
Before my treatment was complete and while still in braces, Dr. Greenberg sent me a letter stating he did would no longer treat me. He refused to reimburse me for the retainer I had already paid him for and for the cost of having my braces removed, which I had also paid him for.
I had to pay another orthodontist $250 to remove my braces. I sent Dr. Greg Greenberg a letter along with the bill for $250 I had to pay the other orthodontist and requested reimbursement for a total of $560. This amount included the $250 and $310 that I found Dr. Greg Greenberg had charged me up-front for a retainer that I never received.
He responded with a letter stating he would not reimburse me. I am out $560 and have filed a complaint against him with the Texas State Board of Dental Examiners and the Better Business Bureau.
I would strongly urge anyone seeking orthodontic treatment to steer clear of this orthodontist. My advice would be to choose an orthodontist where you pay at the end of treatment for the retainer and the cost to remove the braces.