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DoorFront Direct review: hgtv magazine 94

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12:03 pm EDT
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Even though I live in Southern California mornings are still damp here. I go outside this morning to find my HGTV Magazine lying at the end of my driveway. It's in a plastic sleeve but the magazine is wet. And if this is to save me steps, it was lying 4 feet from my mailbox. And not nearer the house. What's wrong with the dry mailbox it was always delivered to?

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May 16, 2019 6:41 am EDT
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Dear Readers,
We'd be happy to replace your wet magazine and resolve any service issues you have.
Please feel free to contact us at www.doorfrontdirect.com.
Thank you!
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

94 comments
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pferr1935@aol.com
, US
Jan 20, 2024 7:09 pm EST
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Have had problems in the passed not receiving magazine can they be switched back to USPS ... BARBARA FERRANDO 3013 OAKRIDGE DR. BEDFORD TX.

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BettyB15
Saint Louis, US
Nov 19, 2023 3:10 am EST

Thrown on lawn, thought it was trash! Unacceptable! Found on large front yard near street on 11/06/23

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RonHa
, US
Nov 20, 2023 1:27 am EST
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Magazine thrown onto my driveway.

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Barbara Baranczyk
APPLETON, US
Nov 04, 2023 8:55 am EDT

Hi, I would like to see if you can start putting my magazine in my front door screen door. Since it will start snowing we're I live at

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Maryw66
, US
Oct 22, 2023 7:11 pm EDT
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My magazine was delivered and it was just tossed on the bottom of our driveway. Really. That is so lazy. Addressed to me with my address on it and just tossed in my driveway. Good thing it wasn’t raining. Delivered on 10/7 or 10/8.

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Marshall L. Sorber
, US
Oct 23, 2023 4:02 am EDT
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Last month the magazine was thrown into the entrance of my driveway and the bag was ripped and it was pouring rain. The magazine was totally soaked and had to be thrown away. This month the magazine was once again thrown into the entrance of the drive and left there in the downpour. The date today is 10/16. The Magazine was Car and Driver magazine

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Maryw66
, US
Oct 08, 2023 6:18 pm EDT
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I want to cancel my magazine subscription. I never ordered it in the first place.

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CWJe
Middleton, US
Sep 30, 2023 1:41 pm EDT
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Door front direct is a total misnomer. Just received my Town and Country thrown at the bottom of my driveway. Fortunately it was not raining today AND I was at home. What’s wrong with the good old US Postal Service which puts my mail in my mailbox?!

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EDone
Tulsa, US
Sep 25, 2023 4:12 pm EDT
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I would like my subscription to be delivered to my front porch, not to the street in front of my house nor my driveway. This is a product I pay for. I do not want it run over, out in the rain, or stolen. Account #[protected]

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Cathy L. Young
Christiansburg, US
Sep 23, 2023 2:11 pm EDT
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This happens every month. The magazine is thrown at the bottom of the driveway, today right in a puddle of water. It's supposed to be at the front door and never has been.

#4 073G725M

#CLG0442991907/1# 00013 F/M24

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nitsew
KERNERSVILLE, US
Sep 23, 2023 12:13 pm EDT

They left my magazine in the rain want it was soaked. It was about 2 feet from my covered porch. I requested a replacement and got a notification that it will be delivered in 3 days. Over a month later no replacement or current issue. no response from customer service.

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Roy Frazier
, US
Aug 23, 2023 3:32 pm EDT
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My magazine was left at the end of my driveway. Easy enough for some one else to get. I can't see much of the driveway from the house. If advertising door front delivery then do it. 08/17/2023 a.m.

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D42 MD361
, US
Aug 22, 2023 9:02 am EDT
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I can not go out and retrieve items thrown on the ground, sidewalk.

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Doirfrontdirect
Lynchburg, US
Aug 08, 2023 3:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Door front delivery I thought would be in front of front door. Mine is thrown in the driveway! Hgtv magazine. It’s NOT front door delivery if it’s thrown in your driveway!

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Nancy Nucci
, US
Aug 09, 2023 1:57 am EDT
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Every time doorfront direct delivers a magazine to my house they throw it on the lawn and it gets ruined by rain Because their plastic covering doesn’t keep the magazine dry! This is the third time this has happened. I don’t think they even get out of their car. This one I found half under my van, soaking wet. On August 1, 2023.

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Eric Wendling
Glendora, US
Jul 11, 2023 9:10 am EDT

My magazine is delivered NOT to my door front but to my driveway, driveway approach or sidewalk where it gets driven over walked on and stolen. I am very unhappy with this service. Latest issue occurred on July 4 2023 in the afternoon. Please do something to fix it!

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Christine Cavalier-Paul
North Port, US
May 13, 2023 10:48 pm EDT
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My magazine was thrown on the roadside nowhere near my driveway at 1868 Argonne Ct. . It was down the street barely visible from my home. See pictures.

It was also soaking wet. Unacceptable.

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Frances A Savitski
The Villages, US
Mar 18, 2023 6:08 am EDT

I never requested Door Front Direct to deliver my magazines. These need to be sent to me via the United States Postal Service. Do Not deliver to 1338 Camero Drive, The Villages, FL 32158. There are times that no one is there to receive the magazines from your service.

Frances A. Savitski

1338 Camero Drive

The Villages, Florida 32159

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Doretta Bishop
, US
Mar 14, 2023 9:47 pm EDT

My magazines do not go on my step or near the door. They are thrown on the driveway or near the street where sometime they are taken. Don’t like door direct. I’m a senior on a cane who doesn’t go to the door often There has got to be another way.

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juli kwakenat
Milwaukee, WI 53213, USA, US
Mar 11, 2023 7:11 am EST
Verified customer This comment was posted by a verified customer. Learn more

totally wet and unusable magazine. not the first time. fnm1426094783/2# 00006 3/a23, [protected] mj [protected] [protected]

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Glenda McCarter
, US
Feb 25, 2023 6:43 pm EST

I started getting unrequested magazines delivered to my front door this week (2/13 and 2/17). It is impossible to reach these scammers via phone and the complaint form on the site is bogus. Anyway I am not giving the people any money for something I have not requested

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George Latimore
, US
Feb 11, 2023 5:03 am EST

I received a magazine today. I was the November Thanksgiving edition. It was only 2 months late.

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James Clore
STAFFORD, US
Nov 22, 2022 9:20 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Magazine left at end of driveway approximately 300 feet from door step which is the service you claim to provide.

Delivery 11-15-2022

Label:

7 554A824m

HGT2385835661/5# 00007

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Nora Sokolowski
Sun City, US
Nov 12, 2022 12:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I never ordered this magazine nor do I want it. Please stop delivering it. I do not remember when I started receiving this. There are two different sets of numbers on the label. [protected] AZ [protected], #ELM2037594278/6#. I have no idea what these refer to.

Thank You.

Nora Sokolowski

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Denny Dodson
, US
Oct 10, 2022 8:53 pm EDT

They did not deliver it to my front door. I found it in my side driveway by the back tire of my car

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Elaine Hartwick
Clinton Townhsip, US
Sep 28, 2022 6:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Received my October magazine on September 16th in my mailbox.

When I went into my back yard I found the September magazine between my neighbors house and mine on September 18th covered with a damp cover and laying in the grass. Sure isn't Doorfront Direct.

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Fiveer gigboast
, US
Sep 14, 2022 10:24 am EDT

hair transplant

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Christeen Owensby
, US
Sep 03, 2022 2:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I received my magazine two of them in the middle of me driveway. Had to stop in the street get out pick them up before I could pull into the driveway. If you can not get out and put them on my porch I want to opt out of your service.

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Carol havens
Pascagoula, US
Sep 04, 2022 6:09 am EDT

August 20 2022 Magazine was delivered to my neighbors driveway It was very close to the street and had been run over several times.

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Carmen Woods Vedder
, US
Aug 02, 2022 5:48 pm EDT

I did not order this magazine plz dont charge me & cancel this ASAP..thanks

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Zmann
, US
Jul 31, 2022 11:18 pm EDT

I have a mailbox and a front door, but these slouches deliver the catalog in the middle of the driveway over 50 feet from the door and 200 feet from the mailbox , great way to advertise that someone is not home, and it is trashy

Apache Junction AZ

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Debra Applegate
, US
Aug 19, 2020 6:51 pm EDT

I too am sick of paying good money for magazines to be received soaking wet and tossed underneath the car, not anywhere close to my front door or mailbox. I don’t even find them until after the car is moved, sometimes a couple of days. Please deliver my magazines through USPS to my mailbox and not through this lousy service.

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copperpot
, US
Jun 17, 2020 10:54 am EDT

I don't know which talking head at Foodnetwork Magazine decided to change my delivery from the US Postal Service to Doorfront Direct. I am missing several 2019 issues and all of the 2020 issues. Nothing has ever been delivered to my address on the porch, driveway, street or gutter. What a poor excuse for a delivery company.

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Dawnielle Richmond
, US
May 13, 2020 9:43 pm EDT

I receive Elle Decor and Women's Health from your service and NEVER receive it on my doorstep as stated. It is delivered open, on the sidewalk rain or shine. Please discontinue this service and deliver my magazines through regular mail so they can arrive undamaged.
Dawnielle Richmond

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Robert Cordelli
, US
May 13, 2020 8:31 pm EDT

Do not leave on my driveway because of poor weather or
theif.
I've gotten ruint magazine that were so bad that I couldn't dry them
out to read because of rain and poorly sealed plastic covers.
I'm just out these issues and saddly miss them. I won't go out and buy a new issues.
Cecelia Cordelli

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Joan Whelan
, US
Feb 18, 2020 3:55 pm EST

First complaint 1/31/20. Still have not received 2 magazines. no magazines since Thanksgiving. We were given no notice that magazines would no longer be delivered by mail.

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paul frederick
, US
Feb 05, 2020 1:19 pm EST

call me [protected]

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Janeen Franz
, US
Feb 01, 2020 12:52 pm EST

I received the latest issue of Architectural Digest this morning. Unfortunately there was rain and my magazine is wet even in the plastic cover. I suggest magazines should not be delivered in the rain and thrown on the wet grass.

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Janet Walkup
, US
Feb 01, 2020 8:37 am EST
Verified customer This comment was posted by a verified customer. Learn more

Magazine was thrown through the gate (which was unlocked) onto the sidewalk & RAIN drenched it. I am still trying to dry it out!

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Joanne Kost
, US
Feb 02, 2020 4:37 am EST

My acct# 567516 it has been 5 months since i have received a magazine and i have a subscription till 2021 i have contacted the magazine and they said to write you i have had this subscription for years and never had a problem before and i have not moved

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