Domino's Pizza reviews and complaints 1
View all 1462 complaintsDomino's Pizza - manager
I don't normally like to make any complaints cuz I understand everyone has their good days and bad days. But this manager at Domino's Pizza 4561 N. Peck Road, El Monte, CA. 91732 was the rudest manager I ever encountered. I called and ordered 2 large 3 topping pizza at 10:49 am. The lady that answered the phone told me to pick up in 25-30 minute. I arrived at 11:15 am. When I went inside she told me she didn't put my order in yet and that I would have to wait an additional 25 to 30 cuz there's two orders ahead of me. She kept repeating "I told you 25-30 minutes." I got there in 24 minutes so I was 6 minutes early. I asked her, so how much longer do I have to wait? With the rudest response and personality she told me she will put the order in now. I was so turned off I just told her never mind. She said, "ok then I will cancel your order." This domino pizza location has been our family take out pizza since we moved to El Monte a year ago. This was the first time I've seen this lady. When I called back to make a complaint she answered the phone and told me she was the manager. As shocked as I was to find out she was the manager I still can't believe she was still being rude over the phone. She kept telling me she was the only one working and I need to understand. Wow! She had no customer service skills at all! I am very disappointed and actually sad that I won't be going to this domino's again.
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You seem to mistake not getting your way as rude. Grow up. How is telling you that she is the manager rude? How is she telling you she is the only one working there rude. Gosh you need to grow up. You won't be missed little girl.