Domino's Pizza
reviews and complaints

this guy does not deserve to be a manager, he looks like a criminal because the way he treat me and other drivers it s quitely impolite he use us like a slaves, he does not care about our feeling as humans that they have their dignitee, so as far as this person keep acting with me, and my coworkers like this . i will offer certainly a bad service to the customer whish is not a good favor to the company .

I ordered farm house pizza along with two mexican wrap on 10/10/2010 at 10:54 pm, my order no. Was 245 from domino's pizza, sco - 220, sector - 12, part -1, urban estate, karnal (Haryana) india. Contact no. +[protected]. While eating mexican wrap I found bunch of hair in my mouth along with the wrap. I still have the proof of the same and I can prove it. I did not expected this thing from such a hygienic place. I have ordered domino's pizza many times but this time it totally spoiled my mood and taste. This was the last time I ordered from domino's and I will not try domino's anymore because its totally unhygienic.

Contact email address: [protected]@gmail.com

I ordered domino's pizza for the 4th time on 28/9/2010 and the scheduled time which was told to me was 45 mins.While ordering I made one thing clear that the pizzas should be hot because in my second order the pizzas were not hot.Firstly, igot the pizzas 20 mins late .secondly, it was not at all hot.the receiver who attended the call was rude to me.My order no. is 53 and the domino's store address where i ordered the pizzas is as follows G.F., SHOP NO. 6 & 7, FOOD COURT, SOUTH X MALL, PLOT NO.9, BLOCK 'O", KIDWAI NAGAR, KANPUR, U.P.

they say they close at12pm.well this is the second time i have tried to call at11:30pm to get either no answer or to be told there closed ill never call again

Your word against theirs right. That what it was with me. I order some hot wings from a dominos in my area (Baton rouge, la plank rd). I ate one box and didnt eat the other because we started feelin terrible sick (Food posioning. I email the customer service department like a good customer reported my probelm. They contact the dominos and told them to pick up the remaining wings that they would have them tested in the lab. Ok, I thought they were playing me the whole time. The results should take 6 weeks! Never call me back with the results. I call them they gave me the runaround. Basically in the end I was call a lye and didnt recieve anything. I wish I could sue them for what they did to me I will never eat here again. Mark margret or whatever his name over security is unfair! Long live pizza hut!

Ugggh after reading a sign stating "large 10 slice pepperoni pizza for $4.99 pick up only" we stopped and taking our last $6 we paid for a Large? pizza..what they do not tell you is the large pizza comes in small slices and is NOT round like a pizza pie usually is..therefore your *large* pizza is actually a small pizza! also those so called great deals are stone cold and stale..we ended up having to nuke our pizza before eating it, but even after doing that it did no good it still tasted like the cardboard box it came in..we threw most of it away, we didn't have the gas or energy to go back or contact dominoes about our dissatisfaction instead we will never ever order from them again, even Little Ceasers ready to go pizza is 1000 times better then that ice cold stale cardboard pizza we spent our last dime on.

I ordered 3 pizzas online to be made at the dominos morisset which I use rather frequently I always order the same pizzas every time. We went and picked them up to bring them home to discover that 2 out f the 3 pizzas were wrong. We rang up and told the operator that the pizzas were wrong to be told at first that there was nothing they could do due to we ordered online but they changed their mind and said they will send a 3 new pizzas out with their delivery driver. We waited almost an hour before I rang the shop to ask were my pizzas were and told them I have 3 children waiting for their dinner to be told they left the shop half hour ago. I was then rang 15mins later by the delivery driver asking were my house was. About 10mins after that call he finally showed up music blaring loud as with the replacement pizzas no apology for the stuff around or nothing. I came inside to open the pizzas to find yet again the wrong pizzas aswell as they were burnt. I thought after seeing the pizzas stuffed up again I didnt even bother to ring the morisset branch as it was a waste of my time and credit on my phone. All I can say is that morisset dominos is the worst ever dominos I have ever been to I will never ever ever eat from that pathetic so called fast food industry again.

I order 2 medium pizza with pineapple ham at dominos pizza and 2 liter soda. My order was deliever with the 2 medium pizza but no sprite soda. I told the driver that I didnt get my soda and he return and said I didnt order no soda and I told him it is on my receipt and he implied and told me he will bring it right back. Well some time went by and no soda. So I call to the pizza place and explain it to the man on the phone stating to him that I didnt receive my 2liter soda and he replied and said the driver said that he deliever it toyou. The soda with the pizza and I told him no I didnt receive it he told me that he was going to bring it back because he forgot it. So the person on the phone said you are not getting a soda from us and hung up the phone on me. So I went up to the dominos and try to explain to the manger that I didnt get my soda and he said that he is going too call the police and the police got there and the police lock me up. I got lock up. I cant believe I got lock up over me not receiving my 2 liter soda. So now I had to pay money too bail my self out and now I have to pay a lawyer to defend me in court cause I been charge with a crime. All this over a 2 liter soda. The domino pizz place I will went to is 10649 braddock rd burke va. I would like for someone too contact in refrence to this complicated. This happen july 24, 2010.

It takes a great deal to bother me but after a 4 year hiatus from Domino's I decided to give them another shot based on their commericals and stuff. So I order pizza to have delivered to friends. I specified on the order that the Cardholder ordering the pizza would not be at the apartment the food was being delivered but gave them my number to call with any questions. The pizza shows up at my friends but then the insist on an ID which they already know is not present since the order specifically reads the "Cardholder is not at the residence". They actually took the pizza back and probably threw it away (unless they recycled it) rather than deliver pizza that had already been paid for. I understand protect the consumer but in this case the consumer specifically stated the situation and no call was made to either clarify or ask questions. So Pizza Hut, sorry I left your side, but it won't happen again.

At 11:15pm July 3rd my partner and I went to pick up a couple of pizzas.

as we walked into the store there was music playing, they had it playing on full ball
to the point, i could not hear what my partner was saying, or anyone else for that matter.
They finally turned it down, and we were told that the pizza's would not be ready for
another 2 or so minutes, which was fine, no problem with that at all. But while waiting,
we saw one of the staff member's picking the topping off one of the pizzas, with his fingers!
after seeing that, we asked the girl if we could speak to the supervisor, she said that
the supervisor is not in tonight. So we either take our pizzas and pay or leave now. That is
when i got angry and asked her if she thought it was healthy for that worker to be picking at pizzas
with his bare hands. that we were just about to pay for? all she said was PLEASE LEAVE in a loud voice.
I was stunned as i am most amazed that she even had a job at Domino's by the way she was talking
to me. I refused to leave as i was outraged by this matter. Than a male worker worker came up to my partner
and I, to our faces and yelled F**K OFF or he will ban us from all Domino's stores in Canberra.
So with him saying that, my partner and I left. Just as we were out of the sliding door's
some of the staff, started laughing.I am still in shock and shaken up by it all.
I will never go to Domino's again and hopefully domino's head office does something about this.
But, i highly doubt it.

Store Details
Belconnen
Shop 1 Florey Shops 29 Kesteven Street, FLOREY, ACT 2615
[protected]

On 28th june 2010 around 7:45 pm i visited Dominos my order include a 'chocolava cake'.

The Quality of the cake was worst ever. It had no chocolava in it, i.e. it had no chocolate syrup in it.

So when i approached the counter i was asked "Are you blind?"
I replied that "No I am not blind but the amount of chocolate is negligible compared to what is have experienced in other cities."
And i returned the cake back.

The in-charge at that time instead of accepting the defect started abusing me saying "How dare u return my food. I m in-charge here. You poor ### you have never tasted a chocolava cake. I have done training from Calcutta and you'll teach me?" he was already shouting at the top of his voice.
So i said "you should behave with your customers"
Then he outraged and abused me to maximum extent calling names such as "Mother###er, Sister###er, I'll beat you to death, I am not wearing bangles, meet me outside, etc."

Now this event has changed the image of the Brand "DOMINOS". We come to dominos for the consistent quality of your food. But now no quality is maintained and even we are abused if ask for the quality in food.

Hope the administration will take care of the so called in-charge of this event or else we will have to go somewhere else for dinner where we are not abused.

I am a educated student. So i am incapable of replying to the abusive behavior. Thats why, i am informing you rather than fighting with your staff or complainting to the police.
Because I have complete faith in you and your brand name.

hopeing for a reply soon
Sagar
contact no. - [protected]

Dominos Bangalore - Brookfield Branch Suckss!

I have been a regular customer of Pizza Hut but recently their branch has been shifted and I was forced to order Pizza from Dominos/Brookfield branch. I tried ordering from that place at least 3 -4 times in the last few weeks. On sundays if you call after 9pm they either do not pick up the call or they put you on hold. Such a lazy staff I have never encountered with. They have a very bad staff I must say. Last time when I called I was really hunger and wanted to have pizza badly but when I called they said there is no power and that they will get back to me in 10 minutes but that never happened.

Today again when we called them up they put us on hold for almost 15minutes. We cut the call and again tried ( not to eat the yummy pizza but out of desperation because there is no other choice)

If a person is shifting from one brand to another, it is your responsibility to make sure you try to retain the new consumer and not offend him or her in such a way that he or she would never want to try your service.

I would appreciate if your management at least try to look into the problem and have a check on the staff whether they are doing their job perfectly or not.

Ashley
[protected]@yahoo.com

company delivered product over an agreement of price and charged a different price. My wife end up paying more and to top it off, company didn't even delivery the right quantity for the money. Also a manager by the name, JOSH PREUSS, was complete rude, very inconsiderate, and performed very bad service for your company. We suggest some be done regarding this matter at least consider looking into the scenario.

thank you

Ordered 2 Med 2 topping pizzas and ask for special.5.99 each ..delivered
When they got here The price was 32.00.
Thinking there had been a mistake, called mgr and was told we didn't ask for special..we had to pay full price...he was so rude and unwielding to refund the difference. Called back few days later and ask for dist .mgr and said he didn't have one ...same horrible mgr...will contact corp.mgr...WILL NEVER ORDER AGAIN...was it worth it to loose business

Dominos restaurant located at 59 Glenridge Avenue, Montclair, NJ 07042 regularly claims that it doesn't participate in the advertising prices on television, in this case and 2 other times the $5.55 deal is called a "$7.77" deal by the manager but he will "honor" the $5.55 price.

When I order a sandwich from them, every single time, they put less than 2 tablespoons of filling in a sandwich that is pictured as a regular sandwich with at least an inch of filling both on T.V. and print.

This is FALSE ADVERTISING. The sandwiches made by this store are obviously under filled due to the management wanting more money for them.