Domino's Pizza
reviews and complaints

I went in and ordered to pizzas 2 toppings and 1 was sausage and pepperoni and the other chicken with spinach with Alfredo sauce they charged me as if I ordered a specialty pizza then called me up as if my order was ready and we get to our destination and one of the Pizza boxes was empty... so I called the manager didn't apologize or anything just said I could come back and get it I asked what she was going to do to compensate me for the trouble she said nothing but then offered a lava cake but when I got there the pizza was on the counter not even staying warm and the manager tossed the lava cake on the counter and said nothing else

I ordered 2 medium 1 topping pizza and 14 peace plain wings and the guy who took my order on phone had a very bad attitude like he didn't wanna take my order. So when my food was delivered they gave me hot wings with hot sauce all over wings. I called dominos back and told them they made a mistake on my wings plain wings.. NOT HOT WINGS DRENCHED IN HOT SAUCE MY. 4 YR OLD SHOULD HAVE TO EAT

Placed order for pizza delivery to U of M hospital from your Plymouth, MI location. Order was over 2 and a half hours late after calling twice, then when order did arrive, it had incorrect topping on the pizza! I was told to give my phone number to the manager on the next time we ordered to receive a $10 credit toward another order. Upon ordering the next time, about 2- 3 weeks later, was told by the in store manager on duty that there was no note, coupon or information linked to my phone number to have the last order made right! Very disappointed in the customer service, especially when we order so much from this location for the hospital!

Sincerely, disappointed
[protected]

We have been a customer for a long time and have ordered the same pizza and chicken for years and ordered today 06/04/2018 and took pizza and chicken home and was the worst pizza and chicken have bought from this store, pizza was not cooked, very few toppings, very oily, cut improper, chicken was burned, am very disappointed, have been dealing with the same cook for years and have never had a problem, if not resolved will post on yelp

This store is really the worst.I have ordered from her more than 5 times and whenever I do it's always something.The food is always great and hot bit the customer service is terrible.They never pick up the phone and when they do, they keep u on hold for 20-40min.The pizza also takes longer than usual..ALWAYS!
I asked why I was put on hold and I was told that the store only have one guy making the pizzas AND picking up the phone.With THREE drivers in the back who don't know how to pick up the phone.So the three giys where hanging out at the back which didn't make sense to me.Either hire more people or just close down this location.Its really terrible...Have a look at all the reviews on Google maps.All negative!

We place our order by delivery at 8.59pm on 4/6/18 from seri kembangan branch. We are not satisfied with the pizza that delivered for us because the topping wasn't covered the crust and it was just in the middle. Furthermore we ordered extra cheese. Here I enclosed with picture of pizza and prove of it. Please take action as soon as possible. Ordered by Ms.Margarita, [protected] . Delivery address No.42A jalan BS 5/3A, Taman Bukit Serdang, seksyen 5.

I ordered pizza at 6:30pm and called them at 8:00pm asking what happened and why my pizza never arrived. They claimed that the order was never made and I needed to wait another hour. When I complained and said that I had been waiting, they put me on hold for 10-15mins. I hung up and attempted to call again and catch another worker. They took my information and told me to wait a little while and then hung up on me. This isn't the first time something like this has happened either. I've had to wait upwards of 2 hours for an order and I've frequently gotten my order cold. This place has terrible customer service.

I ordered Domino's 2 days in a row and every single time that I've ordered they have messed up my order and didn't add my wings that I wanted and I wanted boneless wings and they gave me bone and every time that I've ordered on the phone for those two days they read the order back right but then when I would get to the store to pay for it they messed it up so I will never ever eat Domino's again because of this and I most likely never going to get a response back because Domino's all they do is give you credit and expect everything to be okay when it's not okay because I don't like having to deal with having a bad order and dealing with calling people to deal with it so I ain't complaining to you because I think it's messed up that your employees don't know how to work and how to do their job right if you get this I would like a call back please my number is [protected]

My family and I are visiting the Fort Wayne Indiana, Stadium location downtown and we ordered 3 large pizzas and three 2-liters of pop for dine in and the manager told us they are out of cups and plates. What kind of restaurant Doesn't have plates and cups? This is the worst dominos pizza I have ever been to and they don't deserve to have the Dominos pizza name. Shame on you manager

I called to the Emporia location and made a delivery order and paid for it. Over 30 minutes later the shift supervisor Terrance called nd said they do not deliver here. I just recieved a delivery here last week. The address here is 2500 Rodgers Road Emporia, Va which is 11 minutes from the store.He quoted his policy says 15 minutes away. When I asked his name he got smart and when I asked the district manager name he got rude again and said he busy but gave me tbe name David Tillar. Too many times have I called and been really rude to nd also when I come in its the same thing with inside service to others. I will be making other calls and definitely letting others know about the poor customer service and the way this situation was handled.

My family ordered a pineapple and ham pizza from domino's pizza in marlow heights shopping center in marlow heights md. This pizza was burnt all the way around, top and bottom, just wanted to let you know, this is a brand new domino's, I took pictures but I don't know how to load them on this site. My name is william friday and my email is [protected]@gmail.com

Ordered a pizza around 7:30pm from Richmond Cambie and 5 road. May 29th 2018 .Was asked specifically if it was for a pick-up or delivery. I said delivery, twice. Phoned back an hour later and was told it was on it's way. Phoned an hour and a half later and was told it was for pick -up. Then that they had no order from this number or address. I have been ordering pizza from this location very often for past few months, always delivery. Many tips. It was a male who I talked to the first 2 times. I will now order elsewhere. Thanks .

I find it repulsive when customers bring in their dogs and claim them to be service dogs with no visual indication of being a service dog. Everyone knows service dogs are not to be touched by people except their owners. I complained when Dominoes
workers were coming out from their work stations and petting a dog that was supposedly a service dog. First of all your not to pet them and second the workers were supposed to be making my pizza. YUCK. This was Battle Ground, Washington Dominoes. Something needs to be done.

I live in Wellford, Sc I believe the store # is 7286.

My order: pepperoni/onion pizza, philly cheesesteak sandwich

Recieved: burnt pizza poorly cut, very little onion/pepperoni

Chicken sandwich. Very spicy chicken sandwich.

I live in a nursing home due to mental health/injuries from car wreck, and yesterday was my four year clean date from drugs/alcohol. Nursing homes have very bland food and I had been looking forward to yesterday for a month. I can't begin to describe how low I felt.

I have Placed one order today that is 26th May'18.
That was for sector 3A Laxman Vihar Gurgaon which has been given to some random store which I am not aware of. After placing the order I have received the call after 15 minutes that delivery is not possible as they said that "Owens is shut down". I do understand that might be the store has been closed. But they supposed to inform me the same within 2 minutes or they should not have accepted the order online over the application. Then I have placed one more order with some other store, with some other address, they people were so rude like, "kardo place fir aap application pe kardege deliver". Then I have come from a very far place to have the order, lets have a pick up as they will take some time. Then I came to know they people don't provide pick up after 11 pm, which is fine, but when I have asked about any guess of time they gonna take the state reply was, "sir 45 minutes hi lagte hai usse kam me nahi hota". I just want to say that at least people should not repeat the same line which has been taught by their trainers, they should have customized something to sympathize to the customer. And what about those 15 minutes which I have waited for.

Harun sood
[protected]

I have ordered from Dominoes online a couple time 3 in a row to be exact, always trying to give them the benefit of the doubt just because Dominoes use to be my favorite! every time I ordered they hardly put ingredients and I always ask for extra cheese and seriously it has nothing! its like they are getting worse every time! Papa johns it starting to be my favorite now! They have made me so upset. Its Dominoes in Dalton GA, Cuyler St 30720 to be exact!

My son in law had started there the first part of December in Hutchinson. He was GM for a little bit and then all of a sudden a young 19 year old started accusing him of sexual harrassment and she claimed she could not work with him. One day he was at work inside and she was driver who needed to come in and get pizzas to deliver and someone actually asked him to step in the walk in cooler so she didn't have to see him and he refused. After that his manager dropped his hours from 40 a week to 4 forcing him to quit.

I have a friend who recently had a family emergency he's a manager in one of the dominos in Hialeah, Fl. He had a family emergency and was given a couple of days to attend the matter. When he came back to the States he was rushed to the hospital for a emergency operation. Right now he's back at work with stitches inside his stomach, lots of pain and still he's doing his job. And now the supervisor is bullying him calling him lazy and being extremely rude. Saying that he's not needed. And he can leave whenever he wants to. I mean it's his job how can he leave. To me it looks like his trying to get him to quit. He's bringing new people to the store. So my friend thinks that's why the supervisor is being so unprofessional and mean. He can't get fired for a family emergency nor a emergency operation he had to get done. How can dominos have these horrible supervisor? That only appear when there job is on the line. And he was given a final warning and he's never had a first warning to begin with.

The last two times I have ordered from Domino's there has been an issue with my delivery order. It's the time. I've been ordering from this Domino's for the past two years I do know at least. They have always been late but they started getting later and later like up to an hour for delivery and I'm 5 minutes away from the store. The last time I had an issue they issue me a refund gave me the full for free and told me that I wouldn't have this issue again. I ordered again tonight on the app it shows that the food was already here but the food had not arrived. I called to the store and the manager of the store said oh that's a glitch between the app and their store that that will always be ahead of them. That's false advertising for one and I sat patiently and waited for the driver to arrive. Over our head pass I called back to the store and they said the driver said he came and nobody answered the door. I have cameras in and around my home. He never showed up and I was sitting at the door. Even before I ordered to come downstairs there was a 20-minute Gap he never rung the doorbell. So now I have to wait 3 to 5 days to get my money back from Domino's and I didn't get any pizza. 8 and a half months pregnant and I just really did not feel like cooking and now dinner is ruined for the night. When I call back to speak with the manager he had a complete attitude. And that well will give you a refund your money back on your card and hung up. Even though I'm never using this Domino's again and probably any other Domino's just because they're individually owned they're making the brand look bad