Domino's Pizza
reviews and complaints

I ordered a carryout and it got damaged I dropped it. I called in order to get it replaced based off the new pizza insurance the store workers and managers were extremely rude and denied it I contacted a different store to reassure myself about the policy and they said it was real the manager from that store said to call the other dominoes which I did for the 4th time and they still said they wouldn't do it that it was up to if the manager if he wanted to I called multiple times they avoided answering me now they said the manager left. So I payed for nothing. I always orders the same thing this is the first time I've encountered a problem and ride employes and. Manager on90-45 corona ave

I ordered 2 pizzas, one pineapple and ham, one pepperoni, beef, and Banana peppers. I ordered this online so the order was clear. The pizza with pepperoni came with pineapple on it. I called the store to tell them this and they hung up on me. I know mistakes happen, the least your company can do is act like they care. If they hung up by mistake seems like they could have returned my phone call.I have 6 pizzas places near my home.

We order from Dominoes all the time. We ordered pizza, pasta, and sandwiches and waited an hour for them. We had company in town and they left without eating. I contacted the store after an hour had passed and the guy put me on hold for 10 min and then just said he wasnt sure why they werent here that the delivery driver left almost 30 ago from the store. We live 5 minutes away. Im very disappointed and honestly dont know if we will order from Dominoes again. A courtesy call would of been nice or even an apology. Very disappointed.

Two women on two separate occasions argued with me that I have to do order online for the points but the order online was not working for me and they told me I could not earn any points . On the ads and boxes and websites it clearly states you will earn points even when calling in your order. They were both a little aggressive when telling me. Morgan and Emily ( I think is correct name) and Morgan said what siz box read call for points, etc. basically just going back and forth

Me and my partner ordered a pizza we said we would like a jumbo pizza and we were given a extra large when we called back we got hung up on and got a rude response when we called back agian we were then told they only sell up to a extra large pizza also we werent told how much the delivery charge was nor that we had to pay a dollare for the use of the machine for our card and our pizza had a order of bacon on it but it didnt taste of any bacon nor did i see any on it

Hey Domino's
First I want to say that I love your pizza. I'm currently on tour with Cirque du Soleil and I am pretty tired after shows, so I'm pretty hungry when I get back to the hotel. Yesterday ( 8/31/18) I order a pizza, garlic twist, and 3 garlic dipping sauces online at 11:30pm. I got my pizza and garlic twist but no garlic dipping sauce. I called the store and then that person said that the delivery driver can bring them back. It's almost been 24hrs and still no dipping sauce. Makes me not want to order from Domino's again. Highly disappointed

On September 1st 2018 4:30pm I placed an order online with domino's which I waited for my order to be told the driver arrived and called some how the web site didn't update my phone number which I've already done previously... Instead of the driver ringing my door bell as instructed he left... I called the store the young lady said the order was canceled...I tried again by calling the store and placing am order with a manager to which the order was placed again for the same driver to come not ring my bell or even call me and to leave. This had been an evening process and I didn't receive any food... This is discouraging I've had a good reputation with dominos prior to this date. Now I'm not getting good about ordering anything from them again due to a lack of good customer service and know how...

Today on 1st Sep 2018, I went to Domino Zamzama Karachi Outlet and ordered a "Two Good for Two, Tax Max pizza, when came home and start eating I found a piece of bone in the Pizza. I have complained at concerned Branch but no action have taken to satisfy me. Copy of my order attached for the refrance. When I pay premium price for a premium pizza then I expect a premium pizza but unfortunately I am highly disappointed from the attitude of your Zamzma, DHA, Karachi, Pakistan Outlet and demand a full inquiry of this matter.

I ordered and my food sat in the store for 30 min before it ever even left the store! Now it's been an hour and still no sign of food! I guarantee it's going to be disgusting! So disappointed and when I called the store the lady told me that the delivery driver was on his way and there was three other orders with him so I have to wait basically and that he'll be there soon that was it and then she just hung up
Dumas tx 79029

I am very upset about Klerksdorps Delivery time. I ordered my 2 pizzas 7:30 but received it 9:10. It took almost 2 hours for the pizzas to be delivered. We called the store twice and all they said was that the pizzas was on its way. The second time we called the person on the phone said that the driver delivered pizzas and had to go back to the stote to get ours. I dont understand this. We had cold pizzas. We were hungry and nobody could help us. I am also very dissapointed in Dominos pizza toppings. In the beginnig the pizzas were full of toppings, and 2 slices could have made you full. But now I got 2 little pieces of chicken on a thin pizza. That I did not enjoy.

Mera 3 july ko ek payment huva tha dominoz ko 592 ka mujhe koi order no ni mila na hi koi koi pizza ye payment paytm se huva tha ..fund deducted in my a/c lakin apke yaha se mujhe bola gya abhi tk fund unke pas ni pahucha ..ye kyaa H uske bad maine kitne call kiye khi se koi response ni aj 31 of aug h ..2 months hone ja rhe h kyaa resolve krte h AP log agr itni hi ghatiya services deni h to bnd kr dijiye ap log ...aur agr ab mera fund 5 days ke ander ni aya to I ll case for this company ...ap public ok bevkuf samajhte h sayed ...

Five days back on 25th August 2018 I ordered online domino's pizza at 3.00 pm I did not get any msg or any order number they have debited Rs.465/- from my account I have bank statement of deducted amount and when I ordered once again online through cod the delivery boy was late for 10mins and on top of that they keep 30 mins challenge and when I asked delivery boy it's more than 30mins he is giving excuses saying that I was standing downstairs u can ask watchman well whatever rubbish his duty is to reach the order on the given time of challenge.when it is going to refund..

Tonight i called up Dominos Pizza, Katol Road, Nagpur, Maharashtra, India at around 9.45 PM since i had to order and catch a night train at around 12 night. I am quite a regular customer and di order often. My mobile no. Is [protected]. Your call taker is a lady who is known as Delaila. I have often placed orders before to her. So i know her name and voice. She asked me "Your phone number?" As soon as i started "7057.."(she did not let me complete) and asked very hastily "Do you want to place an order?" I replied "Yes i want to place an order". Then she said "We will get back to you in a moment" and hung up. Even uptil now no return call has come. I am leaving for my journey without food since i couldn't cook myself due to an injured arm. I am going to take this lack of responsibility, insult to your management at the highest levels and even put it up on social media abd Quora. You have lost a faithful customer.
Goodbye

A month ago my mom and I ordered a pizza from this dominos. When we walked in, our name was on the tv stating that our order was ready, so one of the employees walked over to check on it. When he did, the manager on duty started to yell at him telling him to put the pizza back, he calmly asked why she was yelling at him and she proceeded to say that it was because she was allowed to do whatever she wanted to do. When my mom and I got the pizza, it was wet in the middle, and stuck to the box. We called to get our money back and told them that what the female was yelling about was unprofessional, she admited that it was her on the phone but blamed the employee saying it was his fault for making her yell. The next day I went in to get our money back and the female at the register seemed to not be trained very well at all since she didn't even know how to count the money to give back to me properly. I decided to give this place one more chance and ordered a pizza lastnight. The pizza came cooked and everything was correct with my order, however I found hair in my pizza that was not mine.

i had walked into my local dominos and ordered a pepperoni personal pizza. i had waited 45 minutes for a small personal pizza! i find this a disgrace and to top it all off, my pizza was not even cut and i asked for pepperoni and there was only 2 slices of pepperoni on my pizza! the pizza was not cut at all and i found it extremely hard to eat! i am very disappointed by dominos' actions and i will not be ordering from again and in the past i have had very good service and i am very appalled by your actions. i would like compensation for my suffering or i shall be telling my fans and friends not to order dominos ever again ( i am a youtube sensation and i am very good friends with famous faces )

Me and Wife got very sick after eating Pepperoni Pizza "Large Size" from Dominos Pizza in Isa Town Branch. We are sure that the pizza was contaminated with either dirty hands or dirty gloves. Please send an inspector to review the cleanliness of workers there.

I have a receipt if you require more details and really wish to get a refund!

Regards,
Abdulla

We have your employees on camera tossing a large cheese pizza onto our front lawn. We have camera's on our house including the front and both sides of the house. We ask that this does not happen again please and thank you. I am not sure as to why they felt the need to do so, we had returned the box of pizza after they had given us the wrong order as it should have been a large pepperoni pizza, we then watched them on our home video approximately a hr or so after we returned the pizza in exchange for the correct order.

Yesterday I have placed an order @ Dominos Pizza The Order didnt got placed but the money got deducted . Attached is the screenshot for reference When will I get my money back? The Dominos customer Service is pathetic no body responds to our queries and the payment gateway software Dominos uses is worst ever . its seems to me a buggy software where the transaction succesful ones are treated as order succesfull no matter if the order was delivered or not . My Mobile number [protected] and emailid [protected]@gmail.com. PFA screenshot

I walked into the store and just left back due to excessive bad behaviour of the employ. I asked for the deal, he told me about large, i asked for extra large prize he told me 16.99 i asked if it is with tax, as i'm regular dominos eater, i pay 14.99+tax, the boy he laughed and said in sarcastic manner "what sort of customer you are, you evn dnt know the prices" n went to cutting table. I felt so insultive in front of rest of customers. This is actuly bad. No one is paying you to get insulted. I just want to talk to the manager once and talk the same way to know if how they guys feel with it. You guys can even check the camera if the staff denie anyhow.
Their address is 344 front street w unit107

I order a thin large pizza Philly cheese steak it was all stuck to the Box he had a little burnt spot on the top it was not enough toppings to that pizza to taste and we got two people eating this pizza I would never order from Domino's again I just want you to know that I just think that is wrong and I did not get no receipt I thought that was strange I live on 3311 12th Street my phone number is [protected] I tried to take a picture but my tablet would not let me do it but I never ate no piece that was stuck in the Box I guess I'll be going back to Little Caesar I just thought y'all need to know thank you