I order 2 medium pizza with pineapple ham at dominos pizza and 2 liter soda. My order was deliever with the 2 medium pizza but no sprite soda. I told the driver that I didnt get my soda and he return and said I didnt order no soda and I told him it is on my receipt and he implied and told me he will bring it right back. Well some time went by and no soda. So I call to the pizza place and explain it to the man on the phone stating to him that I didnt receive my 2liter soda and he replied and said the driver said that he deliever it toyou. The soda with the pizza and I told him no I didnt receive it he told me that he was going to bring it back because he forgot it. So the person on the phone said you are not getting a soda from us and hung up the phone on me. So I went up to the dominos and try to explain to the manger that I didnt get my soda and he said that he is going too call the police and the police got there and the police lock me up. I got lock up. I cant believe I got lock up over me not receiving my 2 liter soda. So now I had to pay money too bail my self out and now I have to pay a lawyer to defend me in court cause I been charge with a crime. All this over a 2 liter soda. The domino pizz place I will went to is 10649 braddock rd burke va. I would like for someone too contact in refrence to this complicated. This happen july 24, 2010.
Ordered pizza online at 7pm on 7/15/2010. Site said delivery would be in 40 to 50 minutes. I called after an...
It takes a great deal to bother me but after a 4 year hiatus from Domino's I decided to give them another shot based on their commericals and stuff. So I order pizza to have delivered to friends. I specified on the order that the Cardholder ordering the pizza would not be at the apartment the food was being delivered but gave them my number to call with any questions. The pizza shows up at my friends but then the insist on an ID which they already know is not present since the order specifically reads the "Cardholder is not at the residence". They actually took the pizza back and probably threw it away (unless they recycled it) rather than deliver pizza that had already been paid for. I understand protect the consumer but in this case the consumer specifically stated the situation and no call was made to either clarify or ask questions. So Pizza Hut, sorry I left your side, but it won't happen again.
At 11:15pm July 3rd my partner and I went to pick up a couple of pizzas.
as we walked into the store there was music playing, they had it playing on full ball
to the point, i could not hear what my partner was saying, or anyone else for that matter.
They finally turned it down, and we were told that the pizza's would not be ready for
another 2 or so minutes, which was fine, no problem with that at all. But while waiting,
we saw one of the staff member's picking the topping off one of the pizzas, with his fingers!!!
after seeing that, we asked the girl if we could speak to the supervisor, she said that
the supervisor is not in tonight. So we either take our pizzas and pay or leave now. That is
when i got angry and asked her if she thought it was healthy for that worker to be picking at pizzas
with his bare hands. that we were just about to pay for? all she said was PLEASE LEAVE in a loud voice.
I was stunned as i am most amazed that she even had a job at Domino's by the way she was talking
to me. I refused to leave as i was outraged by this matter. Than a male worker worker came up to my partner
and I, to our faces and yelled [censored] OFF or he will ban us from all Domino's stores in Canberra.
So with him saying that, my partner and I left. Just as we were out of the sliding door's
some of the staff, started laughing.I am still in shock and shaken up by it all.
I will never go to Domino's again and hopefully domino's head office does something about this.
But, i highly doubt it.
Shop 1 Florey Shops 29 Kesteven Street, FLOREY, ACT 2615
On 28th june 2010 around 7:45 pm i visited Dominos my order include a 'chocolava cake'.
The Quality of the cake was worst ever. It had no chocolava in it, i.e. it had no chocolate syrup in it.
So when i approached the counter i was asked "Are you blind?"
I replied that "No I am not blind but the amount of chocolate is negligible compared to what is have experienced in other cities."
And i returned the cake back.
The in-charge at that time instead of accepting the defect started abusing me saying "How dare u return my food. I m in-charge here. You poor ### you have never tasted a chocolava cake. I have done training from Calcutta and you'll teach me??" he was already shouting at the top of his voice.
So i said "you should behave with your customers"
Then he outraged and abused me to maximum extent calling names such as "Mother###er, Sister###er, I'll beat you to death, I am not wearing bangles, meet me outside, etc."
Now this event has changed the image of the Brand "DOMINOS". We come to dominos for the consistent quality of your food. But now no quality is maintained and even we are abused if ask for the quality in food.
Hope the administration will take care of the so called in-charge of this event or else we will have to go somewhere else for dinner where we are not abused.
I am a educated student. So i am incapable of replying to the abusive behavior. Thats why, i am informing you rather than fighting with your staff or complainting to the police.
Because I have complete faith in you and your brand name.
hopeing for a reply soon
contact no. - [protected]
Dominos Bangalore - Brookfield Branch Suckss!!
I have been a regular customer of Pizza Hut but recently their branch has been shifted and I was forced to order Pizza from Dominos/Brookfield branch. I tried ordering from that place at least 3 -4 times in the last few weeks. On sundays if you call after 9pm they either do not pick up the call or they put you on hold. Such a lazy staff I have never encountered with. They have a very bad staff I must say. Last time when I called I was really hunger and wanted to have pizza badly but when I called they said there is no power and that they will get back to me in 10 minutes but that never happened.
Today again when we called them up they put us on hold for almost 15minutes. We cut the call and again tried ( not to eat the yummy pizza but out of desperation because there is no other choice)
If a person is shifting from one brand to another, it is your responsibility to make sure you try to retain the new consumer and not offend him or her in such a way that he or she would never want to try your service.
I would appreciate if your management at least try to look into the problem and have a check on the staff whether they are doing their job perfectly or not.
company delivered product over an agreement of price and charged a different price. My wife end up paying...
Ordered 2 Med 2 topping pizzas and ask for special.5.99 each ..delivered When they got here The price wa...
I placed my order oat 7:10 PM online. Our food arrived at 7:50 PM. 2 of our subs were made incorrectly (they...
Dominos restaurant located at 59 Glenridge Avenue, Montclair, NJ 07042 regularly claims that it doesn't participate in the advertising prices on television, in this case and 2 other times the $5.55 deal is called a "$7.77" deal by the manager but he will "honor" the $5.55 price.
When I order a sandwich from them, every single time, they put less than 2 tablespoons of filling in a sandwich that is pictured as a regular sandwich with at least an inch of filling both on T.V. and print.
This is FALSE ADVERTISING. The sandwiches made by this store are obviously under filled due to the management wanting more money for them.
My family orders often from the Domino on Hyw. 59 in Mandeville, La.. The pizza is a;ways cold and orders are not filled properly. 3/13/2010 our order was cold and seemed to have been dropped before getting to our home. The service is terrible and the product is worse. There are not many fadt food delivery in this area and Dominos is very close to our home. We have spent a lot of money at the store with hopes that the next order would be better. NO SUCH LUCK! I would like to hear a response to my complaint soon.
Thank You for your attention in this matter.
Hi, this is bidyut I ordered pizza yesterday but I didn't get when I called there, they cheated with me and I ordered again buy one get free that also not provided me and after that I spoke with manager he told me u given wrong numbers but I gave my numbers when ordered csr pickup my call his name ganesh and I told coupon code - advo2 and my number [protected] so many times happened like this so kindly u reply me what your domino's service
I called to make an order from dominos pizza on broad street in new castle, indiana. I was put on hold for 15 minuates and no one came to phone so i hung up and called back . I was put on hold again for 7 minuates. I finally hung up and called pizza king. I understand that restraunts are buisy sometimes (I work in one) but i should not have been put on hold and ignored. It only takes a few minuates to take an order.
When Dominos pizza came to our town it advertised free delivery. That was a good benefit to the customer. But for the last 3 years the Dominos here in Statesville, NC has charged $1.60 service charge for every delivery. It was added when gas started going up. We thought it was to compensate drivers for their gas costs. But the $1.60 doesn't go to the drivers it goes into the owners pocket. The drivers always got a dollar a run and didn't recieve a penny extra when the franchise added a $1.60 charge to the delivery.And to add insult to injury this franchise even started paying drivers a base pay as if they were waiters. But waiters don't have to drive there cars from house to house. Drivers already had it hard trying to keep their cars running. Now they reduce their pay to less than minimum wage and customers take away tips because their being charged that extra $1.60 for delivery. Where's the brains at there? That's not good business practice, and maybe even illegal to charge a seperate tax just to go into the owners pockets. I'm going to check with the north carolina state department of wages to find out if it's legal to charge extra for delivery if the drivers aren't getting every penny of it.!!!
i ordered a pizza from hatfield dominos pizza and took nearly 2 hours to arrive from 1 mile away from where i live. it came to my house at 12 midnight, and it was cold and needed to be reheated. I won't use the Hatfield branch anymore as i have no confidence in them so i tried to use the welwyn branch which is 3 miles away from where i live and they will not deliver to me as they say that the hatfield branch is the one i have to use. You claim to be the best pizza service and you charge premium prices for what you call quality pizzas! I consider myself to be a good customer of yours and you can check your records to prove this. but because your service on delivery is so bad, it affects the quality of your pizza so that in turn is also bad! you need to renstate 30 minutes delivery or a pound off! I'll not use you again as your let down by your staff and service
I was on the phone... With domino's.. Simply asking a question. But they kept asking for my number. I said, "can I give you my number after I ask you my question?" "uh no... I need ur number" "srsly? I cant just ask a question without giving u my number?" "no maam.. I will get the sheriff on the other line!" "ur going to call the sheriff because I wont give u my number?!?! To ask a question?" "uh yes maam" thats when I told myself ive had enuff of this guys crap and told him "f* u!" and then I hung up. I called again hoping for a different guy... Luckily I did and he let me ask my question. :) and order pizza... And I didnt have to give my name, number, and address until I was done ordering. :)
That other guy should've been fired :)
I put in an order for delivery on Feb. 6th, 2010. I had asked for wings (with ranch), breadsticks with...
The start of the order was ok, however, once we ordered and time passed, we were wondering where is the food...
I recently tried the “new” Domino’s pizza…it was terrible. But before I could even...
I have been a great customer to Dominos Pizza here in Costa Mesa, California. I give great tips and have been very patient on soooo many occassions, but today has taken the cake.
I placed an order at 10:05 am or so, so that I would be one of the first ones to receive my order. I did not receive my order until well after 11:00 am. I spoke to the owner of the location and his attitude was as if he did not care. I told him I was going to write and report this store. This is a on-going occurrence with this store. I do it on purpose to see if this is true and it is. My order as I am writing is still not here. I just canceled my order and will not do business with Dominos Pizza, or will I recommend any to do business with them.
I may order first, but my food comes last and cold. My location is on the way back to the store, so therefore, I get my food last. ITS NOT FAIR, NOR PROFESSIONAL!!!
I want something done about this.