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Domino's Pizza Reviews & Complaints

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Domino's Pizza / Drive thru and dine in

As
Oct 12, 2019

The door was locked when we arrived at 9pm to try to place our order and they was ignoring our family plus 4 other people as well. Their was a man there to pick up his order also and they told him to go to the drive thru window to get his order but they Locke window and then they ignored...

Domino's Pizza / Pizza Delivery

We
Oct 12, 2019

My husband ordered 2 pizzas on Friday 11th October. After an hour and a half, they had not arrived and I called the shop. I was told that the driver was not available and the pizza was cooked 10 mins ago but would be with us in about 40-60 mins. I said the pizza would be cold! The person...

Domino's Pizza / my pizza

To
Oct 10, 2019

Domino's PizzaI order from the store alot but this time the pizza quality of my pizza was not up to par. I ordered your email special 5.99 large pizza special. I ordered extra sauce with pepperoni and pineapple hand tossed and the crust seems more more thin and well done and dry then normal...just not...

Domino's Pizza / entire order

Ti
Oct 08, 2019

Domino's PizzaSo here is my order took a hour a half to get. Look at the salad how could you even send that. First I'm pregnant and visiting from fl I'll be here a week. But unbelievable didn't get but one soda not garlic sauce pizza was cold salad omg look yourself and just nasty. Cant believe the...

Domino's Pizza / service

Pa
Oct 07, 2019

Tried to order by phone but because there was no service to order online from where we were ordering from. I decided to call in the order. We were put on hold . 5min into the hold time I decided to drive to the dominos location and see why such a long wait time. Walked into the store and...

Domino's Pizza / employees

Lu
Oct 04, 2019

I worked at Lynden Dominos on their opening day and it was fun at first before I got touched by another employee, Actually he was the owner's Son. I told him right away "Not to Touch me" and he just said I was Crazy. Then he's father Touched me later on in the day and I asked him politely...

Domino's Pizza / service

Mi
Oct 02, 2019

Last Sunday 9/29/2019 I tried to order a special by calling the store because of the poorly excused soft use for the online app. I was on hold for 17 minutes as I arrived at the Ellicott City, Maryland store. I was told it would be 40 - 45 minutes and when I ask why I was still on hold I...

Domino's Pizza / employee

La
Oct 01, 2019

I called dominoes pizza in conway sc september 31st around 8:30 pm. I wanted wings, all flats and the young lady that answered the phone said that dominoes don't do that. That was a lie. Then, as I was talking she handed the phone to a man like she didn't have time to do her job which i...

Domino's Pizza / web order / delivery service

Sh
Sep 29, 2019

Over the years we have ordered untold pizzas from dominos. I dread to think how much we have spent over this time. Sadly today we will no longer use their service. We ordered today, and once again one of our sides did not arrive. This has happened 4 out of six of our last orders thi...

Domino's Pizza / stone cold pizza rude staff

Sh
Sep 29, 2019

Dear dominos complaints im very unhappy with the food and rude staff. I ordered a pizza on 28th september for home delivery at 5.25. I phoned back again and I was told they were very busy and just to bear with them. So again I foned back and was told my pizza was there ready to collection...

Domino's Pizza / wings and pizza

Za
Sep 28, 2019

1. I ordered PLAIN wings, because I don't like hot sauce. I got very hot, spicy wings, which I gave to a neighbor, since I can't eat them. They cause my stomach problems. 2. I ordered two medium pizzas, one was cheese and the cheese was burnt. Date: September 28, 2019 I wanted the correct...

Domino's Pizza / pepperoni & mushroom pizza

Ju
Sep 27, 2019

On 9/24 we ordered a large pepperoni and mushroom pizza. The pizza arrived in a timely manner and the delivery man was polite. The complaint concerns the pizza itself. It tasted old, as if it had been made and then reheated for us. It was not edible! We were so upset at that time that I...

Dominos Karama / bullying from employee name amanda goodsell

Ch
Sep 21, 2019

I started my journey at dominos Karama on the 8th of August and on my second shift in the 9th of August I was shocked by the way I was greeted by one of the employees that also works there, I walked into the store and before I could even say anything I was yelled at by Amanda Goodsell to...

Domino's Pizza / pizza dripping grease

Ke
Sep 21, 2019

Domino's PizzaI ordered a pizza n cinnamon twists on 9/20/2019 @ 11:30 pm. First of all i live about a mile away from the store n the website said they wont deliver to me because i am out of range. Second... we picked up our order and the grease was running out of the box onto my jeans before i could...

Domino's Pizza / management/2 medium 2 topping mix and match special

Gr
Sep 17, 2019

I was trying to place an order for Delivery on Tuesday Night September 17, 2019.I called the Dominos Pizza in Henderson to get some food delivered.But yet once again no one was answering the phone.I decided to go up there.And just like I suspected the phones were ringing everyone standing...

Domino's Pizza / delayed pizza order

St
Sep 14, 2019

On Sept 2, 2019, I Placed an order at 2:42 PM, it took 2 hours to receive my order! after 1 hour passed, I called the store and was rudely told that there were a large amount of orders and I would receive my food soon.This was on Labor day and it was a rainy day. By the time I received my...

Domino's Pizza / pizza/offers

In
Sep 10, 2019

We ordered the 2 pizzas online for supposedly $7.99 and 2 orders of hot wings. On one pizza we asked for grilled chicken & pineapple; the other we one-half cheese, the other half Italian sausage. We used a debit card but we were told it didn't go through, to call the pizza store...

Domino's Pizza / hacked account and hundreds of dollars in fraudulent charges

Gi
Sep 08, 2019

My Domino's account was hacked on September 4, 2019. My account at Dominos was hacked and my account identity was stolen. I had to shut down all of my credit cards that was tied to my Dominos account. Domino's does not really have any protocols to close down a hacked account. I could not...

Domino's Pizza / delivery

Ly
Sep 04, 2019

I placed an order online #515815 On 8/31/19 at 1206 pm. I watched the tracker and the order came out of the oven at 1240. At 108pm the order went out for delivery. (I live 4 minutes away from this store). After an hour i called and asked where my order was. They could not tell me. I cancled...

Domino's Pizza / medium extravaganzza minus beef on thin crust,

Ra
Sep 02, 2019

I had trouble getting my call to order in. Tried 3 times, it had me on hold a total of 40 minutes. It hung up on me 3 times. Went to the shop, asked about te phone.They said they had just been so slammed to even answer the phone. Yet while I stood at the counter to place my order, phone...

Domino's Pizza / wings

To
Aug 24, 2019

Domino's PizzaWe ordered wings online and went to pick them up and seen two men outside smoking cigarettes and one man came back in and didn't wash his hands after he had been outside smoking he came straight to the window and help me! I get home and my boyfriend starts eating and it was a bug cooked in...

Domino's Pizza / delivery fee

Sw
Aug 21, 2019

My area has a $4.99 delivery charge. I do understand that charge pays the drivers. Due to this delivery fee, most customer think this is "the tip". The delivery person, has to pay for insursnce, ware and tear, and maintenance plus fuel cost. Over a period of time the delivery person make...

Domino's Pizza / 2 large 2 topping carry out

Da
Aug 18, 2019

I called in my order and had to repeat my order 3 times the employee had to ask someone else . " this guy say we have special" ? After I was still doubtful I waited the 35 min wait time. When I arrived at Dominos there was 1 customer car in the parking lot. As soon as I got out of my...

Domino's Pizza / workplace

Fi
Aug 17, 2019

Domino's PizzaI used to work for dominos and I was getting yelled at called vulgar names and called dumb, idiot, stupid. I later foind out that a cowoker and main manager were trying to get me fired. So i found another job and quit. The next day that same cowoker posted on facebook good luck (new job...

Domino's Pizza / service and pizza both were horrible

Ca
Aug 14, 2019

I drove to Dominos and first asked if the pizza sauce was sweet and the lady said huh. I explained the marinara sauce was often quite sweet. She said I don't know. I then told her I would just get a spinach alfredo. She asked how many and what toppings did I want on it. I told her Spinach...

Domino's Pizza / delivery

7d
Aug 14, 2019

Over a period of 4 months, waiting for my delivery took anywhere from 45mins to an hr, to then have cold cold food arrive. When placed order told 20mins for delivery. Driver then took money for order but Said had no change. He would have to go and get change to then drop back with change...

Domino's Pizza / pizza I never received

Nu
Aug 12, 2019

I have neen a long time customer of Dominos .i had redeemed my points for free pizzas yesterday .but i never received them they had sent the order to my old address that was on my online app with dominos. They never called or notified me on the phone is there any way i can can get my...

Domino's Pizza / the assistant manager

St
Aug 10, 2019

When I got hired I was very excited. I love pizza seriously. I went to work one morning an the assisted manger was in. She told me I was going to train on the pizza table. Okay. Well we was working a couple of pizzas went good then I notice one thing in particular she dropped the chicken...

Domino's Pizza / food/ staff

Ba
Aug 07, 2019

I have constantly ordered dominos and 60% of the time my order is messed up. I order cheesy bread no jalapeños and they almost always out the jalapeño in. Usually I call and they just replace i and deliver me a new one or return my money. Now they're are refusing to do both and it's ridiculou...

Domino's Pizza / item delivered more than substandard

Rb
Aug 05, 2019

Domino's PizzaOn August 3, 2019 as part of an overall order I ordered a Philly cheesesteak with onions only. I hope the attached photo came through. If not please let me know. As you can see, the size of the serving was pitiful, barely covering the bottom of the roll in one layer. Plus the thin layer of...

Domino's Pizza / feedback about domino's pizza.

Am
Aug 02, 2019

Dear Team, I would like to give a feedback about Domino's Pizza. Domino's pizza has the worst customer service. I have never ever seen this kind of careless service before. Without delivering the order they have mentioned delivered and when i called them they are not at all responding...

Domino's Pizza / missing dips

Gd
Jul 31, 2019

I ordered for £47.20 a meal for my children. When I paid the delivery man in cash, I noticed 4 barbecue dips, worth £1.96 were missing. I mentioned this to the man but didn't even get an apology, he told me I could go to the store-I would have had to walk as I had no car- to get them. He kept...

Domino's Pizza / delivery

Gi
Jul 28, 2019

I ordered a pizza and wings last night. I received an update text saying my driver was on his way. 25 minutes later I called to ask why it took so long as were are just over 1 mile from your store. I was told that text isn't really accurate and he had only left 10 minutes prior. We are one...

Domino's Pizza / [protected]@yahoo.com pizza order

Sh
Jul 28, 2019

I ordered 2 medium pizzas. When I got home I noticed the pizzas looked didn't look cooked all the way. I've gotten pizza there before and this time the pizzas looked awful compared to previous visits. I don't believe they left the pizzas in the oven long enough. Order # 21 Sunday 7/28/19...

Domino's Pizza / customer service

Re
Jul 24, 2019

I called and complained to corporate they never responded! Ordered a pizza over the app ans paid for it. Then the manager tried to get me to pay for it again. Named Marisol! They then called me Tyler and gave me the wrong pie when my name is Reggie. The other employee proceeded to open the...

Domino's Pizza / lack of extras

No
Jul 23, 2019

ordered a lg. pie /with sausage I was told 10 min got to the store waited another 25 min then was told they made the wrong one it will be a little longer 15 min later i got my pizza got home to find that my sausage pizza had 12 little pieces of meat and still doughy called the store they...

Domino's Pizza / delivery and manager non compliant attitude over the missed delivery

De
Jul 23, 2019

Hello, My name is Darren Horsey, I live in a building that houses all veterans, and 3 weeks ago on the 2nd I ordered two large pepperoni pizzas, they never were delivered so I called the store, the manager which was a female sent them out again, and for some reason after explaining where...

Domino's Pizza / large hand tossed pizza

Vi
Jul 23, 2019

I made order through app and I place the order 3 hours in advance. 3 hours passed one more hour pass almost 12 o'clock I get call from store and asked me did you order some pizza I said yes then immediately he ask someone in his store where is the pizza that needed to deliver to abc...

Domino's Pizza / customer service

Pa
Jul 22, 2019

I went to Domino's to order pizza this afternoon and the people there acted as if they were doing me a favor to even try to take my order. The TV was blaring so loud I couldn't hear the cashier nor could she hear me (evidently). I ordered, sat and waited approximately 25 minutes. I asked...

Domino's Pizza / 4 pizzas, 2 cheesy breads, etc

As
Jul 19, 2019

Domino's PizzaWe have been waiting an hour and a half for our pizzas, which is fine. I completely understand. They have been telling us that we are only waiting on one pizza for an hour now. This is also fine. However, this one man has been sitting in the front on his phone for the entire time. He put...

Domino's Pizza / medium hand tossed pizza

Cj
Jul 18, 2019

This was the worst pizza I have ever had!!! Not cooked, tasteless, soggy, I will never order from dominos again. Italian sausage with mushroom. scant amounts of sauage and mushrooms What a total waste of my money. Also ordered chicken wings that were tasteless and warm. I have ordered from thi...

Domino's Pizza / delivery driver on a bike

Va
Jul 17, 2019

Hello, You need to be looking closely at your delivery driver road safety skills. I was driving in my car down Hartford Avenue HA3 today 17th July at 19:11 hrs. This is a narrow road with cars parked on both side. So the one who enters the street gets a priority. One of your driver on the...

Domino's Pizza / absolutely terrible management follow up on complaints

Jo
Jul 15, 2019

There is a history of poor services with pizza's in south African part of the world, but what is an absolutely slap to the face, when you complain and don't get any feedback. I have seen the many complaints posted yet no replies from the company, it seems that customers are not worth the...

Domino's Pizza / burn pizza, unfriendly employee

Jo
Jul 13, 2019

Domino's PizzaI order online, but when the pizza arrived home, the whole burned pizza, I decided to return to speak with the person in charge, at first a person told me that he could not help me, I told him it was a complaint. To which he changed his face and said a moment. the person in charge come...

Domino's Pizza / 131 888 service delivery orders

Br
Jul 12, 2019

The Manager On Wednesday evening, the 10th of July at 6.45pm I phoned 131888 from the Brisbane Area, in an attempt to buy a delivery pizza with the use of a discount voucher. I spoke to a young Indian sounding male. The voucher I attempted to use is described as; ‘Unlimited Large Value...

Domino's Pizza / food service

Ka
Jun 23, 2019

I order pizza for delivery at 4:00 at 4:37 I was notified the driver left the store with my order at 530 my order still had not been delivered I called the store told me they only had one driver that it was delayed, fine whatever at 6 I call again for the store manager to tell me my order...

Domino's Pizza / whole $41 dominos order

Ma
Jun 15, 2019

Domino's PizzaI called Domino's, at address 2997 E. Hwy.501 Conway, SC 29526. [protected]) on Thursday to order one large pepperoni, large cheese/half sausage and a 14 piece wing. Totalled $41 and some change. The food literally made me and my daughter sick. I took a few bites, and realized that it tasted...

Dominos Pizzas / dominos pizzas

Ma
Jun 14, 2019

Dominos PizzasI have ordered Pizzas through customer care. Order Confirmation Message was received by 8:16Pm. Without intimation it was cancelled and message received by 9.30 from your side. My kids was Eagerly awaiting that orders and felt very hungry and finally upset from your bad response. After...

Domino's Pizza / I need refund

Mu
Jun 14, 2019

I've ordered everyday value pizzas on 05-06-2019. The delivery came after 30 minutes guranteed delivery time. On querying, the delivery guy said this policy is not applicable at on-road delivery. I read all terms & conditions but found nothing auch written there. I need my refund right...

Domino's Pizza / pizza too well done. hardly any sauce and pizza very dry

Do
Jun 12, 2019

Domino's PizzaOrdered 2 medium pizzas with pepperoni and pineapple. Dry and over baked with very little sauce. Have never had any pizzas like that before and will never order again if that is the way your pizzas are made. Who ever makes them so bad should be trained or let go. This is no way to treat a...

Domino's Pizza / joshua acciuj

Co
Jun 11, 2019

Domino's PizzaI attempted to order online but server was down. I called and was on hold for 10-15 mins I arrived at the location before he answered again. Then arrived and asked for my points, he said I cant. I asked how can I use when i travel TO Orlando, but not in north Miami beach. His answer wa...

Domino's Pizza / initially delivered to wrong address and then tried to deliver cold pizza to correct address

Jo
Jun 08, 2019

I ordered 2 pizzas from Dominoes in Dayton TX from my daughters phone. When the lady asked if this was for Jessica Ripkowski, I told her no it was for Jonene Burton I had forgotten my phone at home. the woman asked if it was going to be delivery or pickup. I said pickup because I'm in town...

Domino's Pizza / we have placed online order from dominos for home delivery.

Ro
Jun 06, 2019

we have placed online order from dominos for home delivery which get placed from Dominos Bhootnath patna, panday motors campus today 06th june 2019. Delivery destination was Hanuman nagar patna which tooks almost more than 90 minute. This is really very frustrating and this was the second...

Domino's Pizza / ordering pizza from dominos 2700b lawrenceville hwy. lawrenceville ga

11
Jun 05, 2019

i ordered a 24.99 special and my son put in the order, when i looked at the credit card reciept i noticed that the price looked high to me so i calculated it and was charged full price for my order. I contacted the general mgr about it and he was rude and short, he said that we didnt ask...

Domino's Pizza / small food big price

Lo
Jun 04, 2019

Domino's PizzaNowhere near what I was expecting. Big price for little food. Also it tasted like a vending machine sandwich. Pizza was ok, but could have got better from the frozen isle at the grocery store. Never again. I will be letting everyone know what to expect. I don't know what has happened to...

Domino's Pizza / delivery service

Sl
May 27, 2019

ordered 2 medium pizzas they were delivered ontime but she would not show me my pizzas till i payed her then she was extremly rude either they show up without napkins plates peppers or they are rude im going to stop ordering pizza from them. i called and talked to the manager and he...

Domino's Pizza / all staff weekly off cancelled due to staff shortage and forced to work 12 hrs branch @ green park delhi india

Do
May 15, 2019

Domino's PizzaDear Sir, I am domino's employee working @ Green Park Branch domino's Delhi India -110016, last week surprise when the Store Manager (Mr Updesh and Mr Deepak) announced for weekly off cancelled for all staff for the reason is staff shortage issue and forced to work for 12 hrs. In thi...

Domino's Pizza / 14pc boneless chicken

Ja
May 14, 2019

I ordered a 14pc boneless chicken from Union City NJ, my Wife and I had terrible diarrhoea. The Manager at the store now refuses to contact me. Plain awful customer service, there are plenty of alternatives to Domino's. Got in touch with Richard Allison the CEO, got robbed off there too!!...

Domino's Pizza / delivery drivers and store manager not providing customer service.

Pa
May 13, 2019

I ordered a medium pizza, and lava cake on 4/16/19 and I completed a complaint about the manager not telling my order was burnt, and it was over 2hours late after I called several times. So I received a call from the manager on Saturday 5/11/19 and he told me I would have a re*order free...

Domino's Pizza / disrespectful and wrong order

Mi
May 08, 2019

I ordered 2 large pizzas the order was made incorrectly and I was hung up on they did nothing to make it right with me they took the wrong pizza back and I was made to wait for another pizza and felt disrespected by all the employees and the manager would not give me name of employee who...