The complaint has been investigated and
resolved to the customer's satisfactionResolved Domingos Tree Care — Very Poor Quality Tree Trim Work & Verbal threats.
resolved to the customer's satisfaction
DO NOT USE THEM ! Destroyed our Tree.
Contracted to have beautiful White Pine Tree pruned. We prune every 2 years, and have never had any issues.
They took a 65 foot tree, and completly killed it. It no longer has a vascular system, and has died. We hired a licsened California Arborist, from the California Arborist Association, to verify, and give us options, if we could save it. The Certified Arborist has informed us that tree was defintely killed from improper brutal pruning.
We Tried calling Domingos Tree Care several times to resolve, or propose any options. "Phone calls never returned, after several months of leaving polite messages with their secretary".
I would not reccomend Domingos Tree Care. We tried 1 last call for help in this matter, and was informed by their secretary in a demeanor that was not favorable tone towards us. They gave us an excuse saying we never watered the tree, which is not true, as their is lush vegetation, which continues to thirve around it. The secretary even told us, "we know were you live". We were not sure how to take this.
This was our experience with Domingos Tree Care, and review of only, and is by no means to be libelous, or slanderous to Domingos Tree Care Service.
I would definitly "not reccomend" their services to any friends.
Too bad, all they had to do was return a telephone call to help us try to work it out.