Dollarama reviews & complaints 1
View all 207 complaintsDollarama - false accusations
On Sunday April 14/19 at approximately 3:15 P.M. I was in this store when I was approached by a female employee to look inside my bag. Upon entering the store I grabbed a cart, but eventually only had 3 items in the cart. So I put the cart back & grabbed the items & proceeded to carry them them around the store. A clerk came by & asked to look in my purse as she states I had a cart before. I then opened my purse & walked out the store embarrassed. Once in my car, I decided not to let this go & went back in the store and asked to see the manager. Once I explained the situation to him, we found the clerk who had inquired about the contents of my purse. She then apologized to me & I said fine, but you just lost a customer. I then walked out of the store.
In all my years shopping at various Dollarama stores I have never been treated this way. This event is not acceptable and something has to be done. It is not ok for any employee to treat people in this manner. It is not ok to belittle and humiliate someone in front of others the way she did me. Not sure why I was singled out, not sure if it was because I am a mature indigenous woman.
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