Dollar Tree
reviews and complaints

Three employees and a handful of customers waiting outside for the store manager to come open up. We could hear employees calling the manager many time with no answer since 8:45 and all the customers thought they opened at 8:30 not 9am store location is the new one just off Kirby near Quince next to AutoZone. Street address is 6532 but not familiar with the side street name. As I am sending this the manager is still not here. Time to find a new manager

Dollar tree on 1224 w Pawnee. Wichita kansas 67217 the manager Sabrina Crouch is abusive to employees uses intimidation on them threatening there job daily. Dollar trees code of ethics says what she is doing should get her at least wrote up. The rules of dollar tree are not being followed. So why even have them. Several employees have had break downs in the store and manager Sabrina is there cause she is making the work place hostile. Talk to your employees get rid of the problem.

Dollar tree on Sun City Center Florida is a mass .carpet dirty, boxes everywhere, employees yelling at customers and telling them they don't have the time the schedules are messed up, one person at the register when there's about 40 people in line, employees will not help they stand and talk . somebody in corporate needs to pay a visit. People talk. Not good

Today (4/25/2019) I was in the Dollar Tree store in the Willow Tree Center in Laguna Woods California. There are many senior citizens who live in this area so my first complaint is that the store has no carts just hand held baskets which makes it difficult to shop for seniors. Today there was a line of 12 people waiting to to check out and only one cashier. There were many requests for another checker to help out. All requests were ignored. The lady in front of me was buying some candy. She opened the package (it was a 10 count pkg) and was eating one of the candy bars because she was diabetic and was having low blood sugar. Out of nowhere an employee came over to her and told her please do not eat the candy because it was considered stealing before she paid for it. First of all, she was standing in line to pay and it is not considered stealing until you go out of the building. The employee was very rude. and is in dire need of customer service training. As a result of this employee's behavior I will never shop in that particular store again. I will go out of my way to shop at another Dollar Tree.

Location 941 otay lakes road chula vista ca 91913 (store manager lorena )- im actually an associate at this dollar tree location i want to report that our store manager lorena lets her dad work their afterhours with the truck load, i myself an other employees have witnessed him and lorena has been seen with him coming inside the store on her days off with this man, if something happens an this man gets injured while working truck and hes not. Even an employee of dollar tree there can be a serious lawsuit against dollar tree i highly recommend u look into this matter and investigate a suprise visit on truck days and lorena and witnesses for yourself before something serious happens u can email me at [protected]@yahoo.com or [protected]

Assistant Manager Lavarn Binson at Dollar Tree on Albemarle Rd. is very rude and disrespectful to co-workers and customers. She uses bad language all the time with the co-workers and disrespects them all the time. She has done so many mistakes, but she is still on the job as a assistant manger. She should be fired due to her rude and disrespectful behavior.

A cashier at store 5620 in 722 W ALondra blvd, Compton CA 90220 on 4/20/19 at 8pm.
started cursing out loud to a customer because they opened the door to leave at 8pm. she said that F**ken Bi*ch opened the door and her stupid kid. Next time Im not let the Bi*ch in the store. A black customer said dont talk that way cupcake. she said I dont care its my store and I do what I want. that f**ken bi*ch! and you guy better not open that f**ken door either.

horrible customer service cursingout loud with kids present and customers. she needs to ne FIRED!

cashier name Ramona, black women 50's. rediculous attitude, if she doesnt like customers stay home or find another job. its not first time she is cursing.

The dollar tree in East Dublin GA has some rude people everytime I've went in there there always been 1 sweet employee in there she is always so nice Ashley is her name she greets me and is always doing something to make customers happy but there are a few that are very very rude always has a bad attitude and never smiles we need more employees like Ashley in the store

I would like the start with stating the at my local Dollar Tree there were only 2 employees working, neither of them had name tags, so I could not tell if the one I spoke with was actually the manager or not. I was asked by my boss to go out and purchase 30 balloons for a corporate event we are having here at work tomorrow (April 23th, 2019). I was told to purchase 30 star helium balloons of varies different colors. I began pulling down balloons from the bin on the ceiling, since no one was available to help me. The cashier turned around after helping a customer and told me I was only allowed to take 5 balloons and pointed to a sign. The sign read "Due to the helium shortage, we have put a limit of 5 balloons per family/customer. Also, we will not blow up balloons that are already in the corral. They are "fresh" daily. Thanks, MGMT". I proceeded to put the balloons back, and texted my boss, she stated to talk to a manager to see what they can do for us. I proceed to stand in the 8 people in front of me line, to talk to the cashier. As I was waiting patiently, I noticed another employee stocking the shelves. I politely excused myself, and asked nicely to speak to a manager, she then replied she was the manager, she was not wearing a name tag so I was not completely sure she was or not, I also did not ask for her name. I began asking her about the sign I was pointed to when retrieving the balloons myself, and asked if she would let me buy 5 and come back around and continue to do so till I had the amount I needed. She then said "No because of the shortage she would not be able to let me do that" I had explained to her respectfully back what the balloons were for and she again declined me and I said ok and walked out of the store (Sheffield Village, OH). I then called my boss and explained what happened and she told me to just forget it and come back to work. Needless to say my boss and I are not happy with our results, I ended up taking our business elsewhere. We understand there might be a shortage of helium but the fact that you were not able to help with our requests or work with us was very disappointing. We even tried calling ahead of time to get the balloons but the phones were not working. They would ring once or twice then go dead, and we tried at least 3 or 4 times.

This specific store is always dirty with built up dirt. It frequently has empty shelves and boxes in the aisles. This store in Loveland Ohio on Fields Ertel Road is definitely not a good representation of the Dollar Tree Stores. Your sales would go up if the store was cleaner! Please see attached pictures taken a few days ago. The entire store is extremely dirty! the board of health needs to inspect this store since it sells food.

I was in your store number 2443 in Opelousas Louisiana, i was trying to use a 50 cent off coupon for some toothpaste, it was a legitimate coupon but for some unknown reason it was not accepting it, I went to get the manager only for her to come with an attitude and attempt to reprimand the cashier, she was very ugly didn't even want to give me the number to cooperate and repeatedly telling me you can call corporate it's not like they are going to do anything we have rules and regulations we need to follow . also the location where the store is located the parking lot needs to be repaired I actually have pictures I can email it to you, someone will get hurt .it's other things also but please call me and do a follow up
[protected]

On April 20, 2019 I went to store # 2701 to shop. After purchasing 18 items I took my bags to the car. There I went to get the Hersey bar and found it and 7 other things missing. I promptly went back in the store to inquire where my items were. The checker Seven wasn't out front so another gal attempted to help me. She then differed to an older gal who told me that the customer behind me probably got my bag that wasn't given to me. No offer to make it right! At that time I left because I would have been rude in dealing with this woman. I don't care if something is 10 cents or ten dollars I want what I paid for. Please help me make this right. List of what wasn't bagged: dog treats, 3 Cheezits, tube of candy with bunny on top, milkyway fun size, pens and Hersey bar. $7.89 total plus tax.

I live in Speedway, IN. I regularly use the Dollar Tre stores in Speedway, IN & 38th Street Indianapoli, IN & the Dollar Tree on Lafayette Road Indianapolis, IN

I don't know what is going on but these stores used to be amazing! Now there are so many boxes in the isles that your customers can't get through the isles. Boxes are stacked so high & wide that customers can't see what is on the shelves or get to the items on shelves. Products are thrown everywhere! These stores are beginning to resemble trash dumps! In addition to this, most stores only have 1 cashier & lines that go half way through the store. These are the only stores in this area with such pitiful conditions. Dollar Tree has always been a regular part of our lives. We are now starting to look at other stores, stores that want our business. You definitely need to have someone from corporate checking on these stores. They are shameful!

I visited Dollar Tree at 5975 Colerain Ave. Cincinnati ohio 45239 today and I was so disappointed. The employees were so rude and acted as if they were miserable and didnt want to be there. The parking lot was a total mess looked like it had not been cleaned up in a few months and the trash cans right. by the front doors were completely over flowing from the tops. There were people to lazy to park and walk so they were parking In handicap and up against the front doorway sidewalk which made it rough for customers to get in and out. Noone working acknowledged this and asked if reminded them that they cannot park there. The trash was a total embarrassment for me as i know there is no reason for this. Please help. Here are a few pictures from the lot as well.

As I was visiting the store April 19, 2019 I was at the 7001 W. Cermak Rd Berwyn, Illinois 60402 location. I was getting some of my Easter shopping out the way. When I heard one of the employees with a band tag on and the name said Imelda. Well she was calling an another lady employee stupid. Really insulting her in front of customers. I understand that it's a job however intimidating that poor girl she looked so worried and scared and embarrassed. That is considered harassment and isn't in any way shape or form a professional individual. That is very disrespectful most importantly in a work environment. That I believe is unacceptable behavior. This lady by the name of Imelda should be reprimanded or fired. This person is looking for a good lawsuit against her.in my opinion.

The customer service in the evening hours at the 24th st store in port huron, mi needs severe help. The cashiers have long lines and call for help and no help shows up. I have actually left my things and walked out after waiting for 15 minutes to be rang up. I have seen employees walking around and are oblivious to the calls. I really like this store, it's clean and well organized but the management needs to be more aware of what's going on with their cashiers. I have shopped there during the day and it's always been a pleasure. I won't be shopping no longer at night.

I went into the local dollar tree located at 1460 w. Airline highway in laplace, la on april 16, 2019, at approximately 7:20 p.M. I went straight to the only open register and asked to exchange three blue rectangular tablecloths for purple. The cashier was busy, but another lady walked up and informed me that exchanges were no longer allowed without a receipt. I asked her when did that change, because I am in that store at least 4 times a week. She then said, "that's what they told us we had to do now. I said that's horrible. I then preceded to go to the back of the store to get purple tablecloths, frozen strawberries, and a roll of tape for my tape gun. I had my bag in my hand and had picked up two purple tablecloths and was looking for the tape. The same lady appears out of nowhere and screams,"ma'am I know what you're doing."my intentions were to pick up the tape, then the frozen strawberries. I was near the plastic containers at this point. I said,"excuse me."she said,"you are trying to exchange the tablecloths anyway."I said,"no i'm not, I am looking for tape."she then yelled,"get out","call the police!"I asked,"do you know who I am?"I said,"ma'am that is theft and I don't do theft."she kept yelling get out and don't come back. She also said,"I know what you look like."I told her I intended to report this and even retain counsel for public embarrassment. She replied,"my name is tammy." this happened at 1460 west airline highway in laplace, la.