Dollar Tree
reviews and complaints

On 10/3/19 I visited Ligonier Indiana store. I am a 51 yr old disabled female who walks with a cane. I had never been to this store before and was excited to see the deals. I was taking my time looking over everything especially cleatence. I am on a fixed income so value and cost is important. I found a set of tupperware type products on cleatence and placed them in my cart. After going several aisles over looking at products I realized I would not have enough money to purchase this box of containers. Having difficulty walking I set the medium size box on a shelf and proceeded to register. The entire time I was in the store a manager and employee followed me down every aisle. I had become uncomfortable even being in store. The manager very rudely and loudly asked where the box was I had in my cart. I told her on an open shelf and aporoximately where
She very rudely pulled me from register line and made me walk the aisles with my cane and her until I showed her. I left the store crying. I have never been so embarrassed. I have told at least 20 people not to visit this store to go to Dollar General instead at least they treat you with respect. I am sending an editorial letter to 3 different newspapers concerning this incident in hopes of preventing someone else this uncalled for trearment. I will continue to let everyone I know NOT to shop at this dollar deal/dollar tree store. I am even considering contacting a lawyer concerning the harassment I received.

I bought 6 storage containers but they wouldn't work. I took them back to exchange for some that would work. I found some that would work but there were only 4. I wanted a refund for the 2 that I was unable to exchange. The highly intelligent sales clerk kept my receipt so now I guess I'm stuck with 2 containers I'll never be able to use. She told me I would have to keep the containers and exchange them another time. How can I exchange them without a receipt?

So the employee named linda decided to tell me the customer how she had the right to deny a customer service. I said I disagree.i don't think dollar tree gives you that right.she continues to tell me how she will deny a customer how this is her part time job she don't need dollar tree. Then the female employee on the back register yells tell him mrs linda an they cheer an laugh
My total was $5.36.i gave her $5.50 while waiting for my change.14 Linda still bragging an cheering.i say that's fine but I'm waiting for my change an she say yeah an it's only .14
At this point I'm embarrassed so I walk out
Now I know this is not how dollar tree treats it's cus

I love Dollar Store, and have visited stores in Broomall, Phoenixville and Royersford, PA. All were well-staffed, shelves full and store in order. When I visited the Exton store tonight it was disconcerting — shelves empty, store in disarray, under-staffed (no one at the one open register, multiple shoppers in line waiting to check out). I had the impression the store might be getting ready to be closed, it was that bad. But, there were signs posted all over the store for help wanted. Whoever manages the store has a lot to answer for!

The district manager Todd has been the DM for a little over a year. He transferred AM (assistant manager) from one store to another, because she has personality issues and the first manager wanted her out and banned from the store because of this. AM bullied her and threatened her and the manager then had four slashed tires. So AM (E) was transferred to another dollar tree. E came in like a bull and threatens to call HR every chance she gets. She has bullied two young associates that we're going to be promoted to AM, but mentally starred them down and they quit. Sighting the problem is this AM. Problem, besides against state and federal law (now under staffed). DM is not protecting his manager against this bully. AM does not know her merchandizing management job. AM speaks Rudely and interrupts Manager. Manager has asked AM to leave the store. AM refuses to leave. DM comes into store when Manager is not there, answers calls from AM all the time. HR and Dm hv only been the store once to put this AM in her role. AM does what she wants. Manager now fears for her safety. Other employees have said the atmosphere in the store is so thick when she is there you could cut it with a knife. DM refuses to reinstall cameras in the store. DM says he will do all sorts of stuff but never does. AM has a felony drug trafficking charge. How the hell did she get a job at dollar tree! If this AM is not removed from current store a restraining order will be next. Resolve this issue before it becomes a class action suit.

I was looking around my local dollar to in 51 Ave and McDowell in Phoenix AZ waiting to pick up my kids from practice. I carry a big toe nails as is the stone for women's purses these days and have so much kid junk in there from all my kids that I'm sure most mom's can relate: a bag of goldfish or pretzels, a mini pack of tissues lip balm, mints, a comb, hand sanitizer, a notebook because I still do my lists by hand and paper, a juice box.. you get my point, right? Well all the items could have been in a dollar store, or Walgreens or Fry's as that's where I do all my shopping and not of these stores are unique. I'm outside of the store approaching my car when this girl screaming at new that I need to give her my purse. I'm likelisten here crazy lady I don't have to give you anything I didn't do anything wrong and I'm going to my car now to which he grabs my purse so hard that the strap literally bruised my shoulder. I am tugging my purse back from her and she has my purse handle in such a tight grip I looked down to her knuckles are white as she's looking at me with BDI's yelling at me to give her my purse. Now I'm not truly petite but I'm about 5'9 130 lb This woman was probably about 5 ft 7 240 lbs I mean the chick was stocky and big and I think she was on meth because she's looking at me in her eyes are still wild and beaty and her long black hair was just sticking out everywhere and she was just such a horribly ugly person inside and out for how she was treating me and how certain she was that I had stolen when I had not. She starts pulling merchandise that is my own out of my purse and dumping it on the sidewalk and I'm telling her to let go that is the from my kids those are my belongings and she doesn't care she's pulling everything out of my bag and throwing it on the sidewalk in front of me and she pulled on my back so hard that not only did it bruise my shoulder but she ripped my back My handle of my purse is totally ripped off and ruined! I think I heard she's the new manager but I suffer from PTSD and this shocked me so badly that all I could do was shaking we get to my car I could barely get the keys and the ignition of shaking so badly I was so scared and I didn't know what to do I came home and cried to my husband about what happened showed him my empty purse and he knows how my purse normally looks and he could not believe himself. I don't know if I should contact a lawyer or who I should contact but I'm starting here as that woman needs some serious help. She was screaming you're not going to steal from my store you need to put my merchandise back. there aren't even cameras in the store first of all so if she thought I was stealing what proof does she have? I know that she was being racist as I'm white and it's a predominant Hispanic neighborhood and everyone that works there is Hispanic and I'm a tall blonde haired white woman and her store so of course the stucco like a sore thumb and then she saw my big bag and me not buying anything and accuse me of stealing and was so certain herself that she is salted me and threw my spelongings on the ground. I want to demand to see what kind of crew she has that I am a thief because I have never been in never will be accused of such an awful thing!