Dollar Tree reviews & complaints 1
View all 2960 complaintsDollar Tree - manager sent me home after I corrected his math.
A side note, I've been trying to find the phone number to call for employee complains, but looking it up I only found customer service numbers.
Now onto the actual topic at hand, my manager Jeremy and I were working a busy saturday on November 9th. The lines were completely swamped and earlier I had asked when the next cashier would get there, which was to be 530. I was scheduled to work from 10am to 530pm. This was fine, I had no complaints about that. I also asked when the next person would get there to help us out. He said four. The thing was it was around 2pm-210pm and the previous cashier had left at 1pm so that's a whole 3 hours in between the previous cashier and the next person who could possibly help since the next person (Chris) was to be Jeremy's relief so he could go home. Which made me worried if with such a busy day I would get a reasonable time for my break as I didn't want to go over hours and waste time which other associates need.
(Since a Lunch is a half an hour and 4-430 if I left on my lunch exactly at that would leave only an hour left to my shift. If the lines continued to be busy however that would cut it closer to the end of my shift if I had to stay and help and put me over hours in possibility.)
So, while I helped get the lines down I asked when I should take my lunch. (Note I asked when, not that I demand that I take it then and there or anything of the sort. I simply wanted to know if I should take it when Chris came in, if it was sooner, or later.) He replied to me and said "You are working five and a half hours, you don't get a lunch." I did the math earlier that day so I didn't have to do it on the spot and replied that I was working from 10am to 530pm, a customer in line said: "That's seven and a half hours, you should get a lunch." I agreed with the customer that my math was correct and his was off, which I concede might have been a little rude of me, but the punishment I received for it was disproportionate I feel. After we managed to get the line down by 210pm, he called Chris to come in early. I didn't think anything of it and assumed it meant he realized we needed the backup fairly badly since two people alone on a saturday with as many customers as we had was not very appropriate. Especially since the person who came in later that day was our usual recovery person. So, that meant our recovery was working the register leaving no one to clean up after the customers.
Now then, Chris had arrived at 230pm and went in the office with Jeremy he got his drawer but then went over to my station and said he was replacing me for the day. I was rather confused and asked why. Chris had no clue either. I knocked on the door and Jeremy let me into the office, obviously bewildered I asked if me being taken off register meant I was to do stock and recovery the rest of the day since the store needed someone to work those things pretty badly. Instead he said he was sending me home. I asked why and he said he was tired of me "Undermining his authority." I may be paraphrasing, but I hope you get the gist. With that he explained that I should not have agreed with the customer that his math was wrong, giving the excuse that he had a million things on his mind at any given minute. I asked him three times if the lesson I should learn from this harsh punishment is that I should not ask when I should take my break and or lunch when a customer is around and he said yes to each time. Regina (An assistant manager I work with) also believes this punishment to be unfair and has told me she will discuss it with Jeremy. In the end I am not looking to get him fired, I just want an apology for his harsh punishment and for him to judge things more fairly. If things like this keep happening though I will seek a harsher punishment.
Thank you for your time and I hope this gets resolved.
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