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bathrooms
I've used the bathroom in this store about 4 times. Each time, it's filthy and unkept. No paper towels, no seat covers, no running water, and papers all over the floor. Oh, for some reason that I can't discern, there is liquid soap available ????????Completely disgusting. I talked with my cashier and asked her where she goes to the bathroom. She said she...
Read full review of Dollar Treestore management
My name is harley dirga, I was a employ at the rutland vt store in 2016 and I left because my maneger joe bullied me and was verbally rude. He infront of customers said to other asociates that I stunk was not doing my job right and when I went to the second maneger I was told to not say anything but that he would report it and when it got worse after that...
Read full review of Dollar Treebullying of employee
Oct 18, 2019 approx 6pm I witnessed Eunice, assistant manager verbally abuse + employee, Janice. Janice wanted to try a slipper on, Eunice refused and attempted to grab the slippers out of her hand and kept repeating "thats disgusting" Anna the cashier also was saying "thats disgusting"They were bullying Janice, now that is disgusting Dollar Tree.
Read full review of Dollar Treeno stocking for months and very disordered
I have been going to this dt for some time now, lately every time i go there is a mess in every isle, everything is not orderly where is to be. Plus i have been going specifically to the coffe section specifically to buy syrup sweetner they sell a zero calorie and they never have it, always the isle is empty looks the same every time i go each week to check if they stocked. I always just to buy 3 or 4 at a time of different kinds but now cant wvwn buy anything because its not stocked.
appearance of the store
First and foremost, let start by saying that I am not one to post complaints. With that being said, let me start by saying that this store is the most unsanitary, dirty and unorganized store I have ever been in. Floors are filthy, items strewn around the store and in the aisles, boxes constantly in the aisles that are left unopened for days, nothing is ever...
Read full review of Dollar Treecashier
Cassie was the cashier and I asked her to help me and she walked away talking about me to another cashier she has stringy blonde hair and no teeth I will never go there again I was insulted by her this was in palatka Florida I don't know what made her be so ride to me I also had my kids with me this is unprofessional for a business dollar tree should be careful of who they have working for them this is bad for business
Read full review of Dollar Treeprofessionalism not
I am writing because I have witnessed several times several of the managers threatening the staff that they will have any family member who come into the store arrested. As I have also witnessed the one store manager, jodi threatening and being mentally abusive to one particular staff member who seems like he/she may have some life issues or mental...
Read full review of Dollar Tree and 1 commentcamaras
I was shopping in your store on Hylan Blvd and Midland Avenue, Staten Island ny, Store # 7038 on October 8, 2019.. I had my wallet in my hand and as i was walking around, I dropped my wallet. I immediately went to the manager of the store and asked her to put on the camaras to see if or who picked it up, because there was a woman walking trying toohelp me a...
Read full review of Dollar Treeemployees
I was in the Dollar Tree in Sand Springs Ok the other day and as I was leaving I noticed two employees outside smoking and as a drug counselor I knew it was a joint. I waited until they went back inside and so did I to see if I could get names and I did they were Joni and Christina. I don't feel like this is very professional. I will not be returning to this location as long as I see them working there I will go to the Dollar General. I don't know if the company does drug tests but if not maybe they should because if they are doing it than who else is doing it that works in the company. Very very unprofessional!
horrible - customer service by ezra
Ezra (not sure how to spell his name) gave horrible customer service on last night (10/17/19 @740p). Please check the video tapes. Ezra was checking out another customer when I got in line, and waited a few minutes. After finishing up with the previous customer, ezra looked at me... Took out his closed sign and placed it on the checkout... And said "im...
Read full review of Dollar Treeunprofessional attitude from store manager
There is nothing worse than hearing from a store manager that the store they are working at is on the GHETTO! This comment has been made by the store manager, Amber, more than once. And stating to her employees that because she has been in retail for 10 years qualifies her not to ever have to close the store or unload a truck. This only causes employees and customers not to want to shop in the store, or work for her due to unfair treatment. Someone needs to retrain this manager on how to conduct herself with people.
asst manager
I was in the Adel Ga store on Saturday October 12, 2019 I heard the two Asst Manager arguing the one white Asst Manager I think I heard the black manager called her Davinna she came in there starting with the black Manager raising her voice acting crazy I heard the black manager tell her Davinna get out my face an go about your business the white girl...
Read full review of Dollar Treestore is an absolute mess
I stopped in this dollar tree every week for the last three weeks. It's a mess in there. They've got merchandise stacked up in boxes in the isles everywhere. Some of the shelves are empty. Some boxes are stacked on carts setting in the isles. They look to be very short staffed, only seeing a couple of women who are always checking out customers. No one i...
Read full review of Dollar Treestore closed early
I am not sure what is going on at this location it is close to my house... It is under new management and since Derek left or was reassigned to another store has gone down hill they can't keep staff and this Is the second time to my knowledge that the store has closed early (9/2019 and 10/15/19). This is definitely and inconvenience I drove to the location...
Read full review of Dollar Treecashier - sheila
There was only 1 register open and about 10 ppl waiting in line. An older (about 80 yrs old) gentleman walked up to get in line and he asked the cashier why can't another register be opened with this many ppl in line and more ppl coming up to get in line? She yelled at him and said "I ain't opening another line!" "He said I didn't ask you to do it, can't someone else come to help?" She yelled "NO we have a truck here so just wait in line, plus you're old as [censored] so I'm sure you ain't got nowhere to be! Not to mention you're in my store all the time so I know you got nothing better to do!"
As she was ringing my purchases up my daughter asked for her trick or treat pail I was buying her (that was just scanned) I handed it to her and she asked "can I have my mermaid too please?" (It was the next item on the belt) the cashier Sheila reached over the toy and scanned every item leaving the toy on the belt for last. I also had my own bag and it was open on the counter, Sheila scanned my items and threw them to the other side of the bag making me reach around to bag my purchases. As I was paying Sheila began to complain saying "I don't know why all these people need to come up in this store with a bad attitude! Why can ppl just smile? I can't make everyone happy! "
She was the one with the bad attitude and not one person was rude towards her while I was standing in line. My daughter and myself greeted her with a smile and a hello (even after she was terribly rude towards the older gentleman). I have never had a cashier act so rude towards customers.
store manager
While I was in dollar tree shopping I heard the store manager talking loud and negative to an employee. When the employee came out she was crying heavy tears, it really bothered me. I also heard her talking very, very negative about other workers in the store. I could hear every last word she was saying and I was by the glassware. She is very...
Read full review of Dollar Treerude manager
I went to the dollar tree at journal square in Jersey City NJ. I didn't know that the store didn't open until 9am. The Manager there opened the door to let a vendor out and I politely asked her if the store was open. She gave me no response and just closed the door in my face. I have been shopping at dollar tree for at least 10 years and after what that...
Read full review of Dollar Treeemployee register person - connie
Sunday, october 13, I visited the dollar tree to purchase about $20+ in merchandise, I got into a opened register line with two people in front of me, the first was well into her purchase a second was in front of me. A new woman (did not recognize her from my many visits)
She opened her register without a open light. As with two previous events exactly with same attitude and nasty response. She immediately shouted "next person in line" the gentleman in front of me told me "i'm not moving"
Your register began shouting "next person in line" technically I was the next person in line... I approached the register, placed my basket on her register, she indicated was not going to handle my purchase, then threatened me with a remark "I am going to call the police" this makes the third time within the past year that I have had the same treatment.
What shocked me was my friend a adult woman and calls me by name shouted "sal you know the rules" I am a 8-year old executive with a career of working with about 40 staff women, I have never been treated with such remarks... To not accept my purchase, and then approach the first register where I was completing my newspaper purchase...
"does he want his basket purchase"? I told her no you had your chance... Enjoy restocking the stuff.
I was told to not shop at this dollar tree... Do you depend on such employee controls? Do you approve of such conduct? Why do you permit employees with such so called rules?
A dedicated dollar tree customer for many years... Prefer dollar tree over any such other competitors :)
I visited our local Dollar Tree store, as usual to purchase the Sunday newspaper.
Along with about $20 in general merchandise. Having the similar treatment
by Dollar Tree register employees, they appear to be violating common and decent
treatment a customer who has spent $40-$60 per month.
I got in line with only two customers, the first lady was winding up her sale.
The gentleman and I were the only two left, when a new employee shouted
"NEXT PERSON IN LINE, the gentleman in front of me stated "I'm not moving,
you go to the now opened second register (without the light on )
A lady jumped to this register and quickly completed her small purchase.
See that no one was responding to "NEXT CUSTOMER IN LINE"
There factually were none, so I approached the register, placed my basket
on the desk ... greeted with "NEXT PERSON IN LINE" verbally assaulted by this
command, upset me so I shouted there is no one but me!
She immediately shouted she would call the Police ...
Got back into my first line, purchased the newspaper, the new register lady
came over to my first purchase register and told my friend "does he want
his merchandise? When she minutes ago refused to allow me the purchase.
Yesterday I was contacted District Manager Gina Britton, who indicated she
was at the Dollar Tree where the above occurred ... she mentioned she was
in the process of interviewing three women, who were going to testify.
The tone appeared biased against me ... were these women employees?
Customers ? Felt this was a move against me without being present.
Did Gina Britton ask for their store receipts to prove they were present
or was this merely a hanging gang of incompetent women ...
I managed 37 women for 18 years ...promoted six after training them
into management jobs...
I have a career of patience and tolerance ... but this corporate tolerance
is unacceptable? Years of dedicated customer purchases and I have to
deal with the above ?
I had to furlough a young woman who failed to perform her contracted
duty, our Human Resources, with others to confirm the conduct, allowed
the young lady who apparently lied on her resume' to stay for 90 days ...
she lied about wanting the job collected a handsome salary for six months
and moved to Florida with her husband.
The Dollar Tree should be furloughed for 2-weeks without pay.
manager/angela
I was looking at nail polish and had 4 polishes in my buggy to purchase which i opened to see the colors when the manager Angela yelled from across the store register area..."You can't try on nail polishes!" In a loud and rude manner to me!I told her that I was purchasing the nail polish.I have never had an associate yell from across a store to me ever in...
rude cashier
10/13/19 in Belleview, Fl. The cashier was apparently upset that she was having to refund a lady's items and ring some of them over again. I was next in line. There was only one other cashier open and she had at least 7 or 8 people in line. The cashier said she was going to be a while and I needed to go to the other register. I said the line was too long...
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4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.
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6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.
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Overview of Dollar Tree complaint handling
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Dollar Tree contacts
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Dollar Tree phone numbers+1 (800) 266-8733+1 (800) 266-8733Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 21 21 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone numberOrders+1 (877) 530-8733+1 (877) 530-8733Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 4 4 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone numberCustomer Service
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Dollar Tree emailsinfo@dollartree.com100%Confidence score: 100%Support
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Dollar Tree address500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
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