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Dollar Tree Customer Service Phone, Email, Contacts

Dollar Tree
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www.dollartree.com
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1.1 2963 Reviews
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Dollar Tree complaints 2961

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4:28 pm EDT
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The bottom of the receipt said his name was Billy, and he smelled and reeked like pure beer/alcohol/yeast. He was very rude, slurred his words and kept talking about wanting to go home and finish his beer. I don't know how management hasn't noticed, this is the fourth time I've gone in and he's been intoxicated and absurdly rude to customers such as myself and the one before me.

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T
7:53 pm EDT

Dollar Tree fall in jasper texas store

On July 23, 2019 I was shopping in the afternoon mentioned Store. I walked up to the frozen foods and was looking inside I turned to walk away there was supply cart so close to me that I fell down onto the cart pulling my left and bumping both of my legs on steel cart. A young man helped me to my feet. The staff know what an Incident Report was it where to strut. Finally the report was found. The explanation given to me by management was: Everybody knows that stocking cart be in the isles and that because of the number one of supplies that the store had. There is nowhere else to store the supplies.I have scheduled a physician's office 07/25/19. My knee and legs are swollen and bruised . No one from Dollar Tree has made any attempt at contacting me. Employees appeared at a loss regarding my request for documentation. I asked for a copy the report management no copy machine. I insisted and the lady went to a store next but still unable to me copy. After some discussion with a another employee we that photo on the phone would suffice. Please contact me. Thanking you in advance, Truman Austin

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K
7:24 pm EDT

Dollar Tree attack my manager

I'm the general manager of Domino's pizzas 2 doors down. I've been there since 2007 and this is my 2 time with in a short period of time that a employee of yours has attacked mine. This time so much so the cops had to be called. The first guy that made fun of a less fortunate person there buying candy of course still works there. We let that go but this is too far. Your so called asst manager ran out a girl again buying candy and started physically attracting my assistant manager? What is sad is a customer had to call cops cause no one was there to wait on them.

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S
1:12 pm EDT
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When I approached the register there was no cashier standing there but the light was on as well as 3 employees standing right in front of me talking amongst themselves. Then the cashier Sandra walked up to the register with a Box in her hand opening it I stood there for about 5 minutes while she was opening the Box my stuff was already on the counter to be...

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S
11:03 pm EDT

Dollar Tree employees

A couple of your employees at the Cheboygan MI store, are very rude, they stand around and belittle the other employees, they seem to visit more than work, they do not greet the customers, and one in particular chooses who she helps and who she does not. She also follows one of the other employee around, brings her personal problems to work, her family problems and her home life, tells the other employees her problems instead of working, neither one of them smiles, or offers to assist all customers. The names of these employees are Lorinda and Amber, Amber is the worse one, most of the time they are either in the office with the door shut or Lorinda is outside smoking and Amber follows her out there, they leave the cashier to handle all the customers, when they are not teasing or talking down to them. Amber was heard telling Lorinda and Gayle her problems with her family. I thought that your personal problems should be left at home, when one of Amber's family members come into the store they are treated rudely, when they ask a question the reply is always snotty, then they roll their eyes and mumble under their breath. The aisles are always cluttered with boxes of items, there is no room for two people to pass, someone could get hurt. I believe that Amber should be terminated because of her rudeness and her attitude towards certain people (and I am not the only one who believes this) I have been told by several people about her attitude and rudeness when certain people walk into the store, it seems to me that keeping this employee will cost you money in the end, this is a small town, and eventually people will not want to shop here because of the rudeness and attitudes of your employees, I guess you should ask yourself what is more important, your profits, the happiness of your customers or keeping a rude and attitudal employee..

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A
5:59 pm EDT
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I was visiting your store on Highland Ave in San Bernardino. As I was getting ready to step inside the store to purchase birthday material for my daughter's, I noticed the Store Manager A.K.A (Jaunita) Walk out the store and approach a group of workers that were talking to one another . On the property next to the dollar tree. I and my children hear M...

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J
5:20 pm EDT
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Dollar Tree brooms

On 7/17/2019 I bought a broom from the dollar tree in Essex Jct VT store #7257. This broom did not have the top black part secured and in my use of this broom whilr cleaning my at summer job the top came iff and i received a sevear laceration to tbe underside of my pinky finger. No no work for 7 to 10 days. Wxtreamly painful straight rp the ER for 10 stiches in my hand. I want this product remover before someone else or a child gets gashed as bad as I did from the straight metal pipe used to make these brooms. Also compensation for my missed work time would be nice to. I have pictures, an ER report. receipt and the stupid broom. Jennifer Langevin [protected] Mansfield Ave Apt i Essex Jct VT 05452

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M
3:40 pm EDT

Dollar Tree manager

My daughter called dollars tree in Millington TN and asked to speak to a hiring manager and the hiring manager said I'm not hiring and hung up in her face. So I called and the hiring manager told me that she didn't have to explain anything to my child and told me to go argue with my daughter. The hiring manager should be more polite to people. If she can't do that she dont need to be in that position

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C
8:17 pm EDT
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I brought some frozen fruit and vegetable ! I wanted to make peach cobbler so I selected the product TJ farms it a one dollar great! Save some money ! I brought two bags ! Once I went home I opened the peaches and tasted one didn't taste good maybe cause it was frozen so I let them start to thaw! I was curious about the company because I never saw that...

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R
4:46 pm EDT
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I go to this store all the time they got a new manager she's nasty rude there was a ice cream open in there ice cream case I let her know and was trying to show her she said drop my product real nasty and rude but she let a dirty drug addict bum homeless guy sit in front of the store begging for money he's there every day he smells ask u have any change...

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R
8:10 am EDT
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I have visited this particular store twice and I've noticed that they like to close the store before closing hours. The sign says that the Dollar tree closes at 8pm, but instead they close at 7:45pm. The very first time I visited this store, they closed at 7:50pm. This time they closed at 7:45pm. There were people still shopping inside but the employee...

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M
7:26 am EDT
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I went to this Dollar tree on Sunday July 21st 2019. The manager ( her name is Star) was in the process of closing the store at 5:30 p.m when they normally close at 9 p.m. When asked about why she was closing so early she said she doesn't have any employees to work. A current employee was in the store either drunk or high on something cussing at the...

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C
2:48 pm EDT
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I came in store to buy a $1.09 poster paint book. They were no signs sayin they dnt take rolled change or that they dnt give bills back for rolled change. I paid with $5 rolled dimes. Cashier opened roll counted out $1.10 and handed me back the rest of my change in change. I ask why can't I get bills she said they dnt do that. I said well that defeated...

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R
2:43 pm EDT
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Dollar Tree ada issue in store

Hi, I am Ada wheelchair, and at register, when paying by card, I was not able to see the card screen, I tried to move the box so I could see, but could not do that either.
In order to complete my purchase, I had to ask another person to complete my transaction.

If the store had the box lower, then being in a wheelchair I would be able to use.

Please let me know if this request is acceptable. Thanks

From receipt:
Store#1229, 7020 Stockton boulevard, sac California [protected]
Thanks, Steven Smith.

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L
2:22 pm EDT
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The employees should file a class action lawsuit, no air conditioning its hard to shop here and its said that its the only one near me. The cashier was sweating scanning my items its always a mess inside the store. This cant be healthy at all. Store manager is very rude and mean to the employees and customers while they are working. Store doesnt open on time and closes early for now reason.

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K
12:12 pm EDT

Dollar Tree everything

This pathetic store who's shelves are always empty just like the freezer is depressing to even walk into. You are to cheap to hire a part time person or two . No, every time it's Empty shelves and piles of boxes to work your way around. It don't matter to me the store is a joke to the senior center with 300 apartments within walking distance and there is no reason to drive to this tomb. There is a family dollar about a mile further but even though it's more expensive and not walking distance it's worth the drive and trouble. Just give your store a merciful death and be done with it.

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J
11:48 am EDT
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Everytime I go to this place they always have a sign that they don't have helium. I visit this place at least 3 times a month and one would think that they would get them replaced. Yesterday I went to get some balloons and still they didn't have any, not only me complained of the situation, an older lady also complained that a month ago she came by and...

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L
11:17 pm EDT

Dollar Tree inappropriate conduct of cashier

I called 1-757-321-5000 last week to make a complaint about an employee at the Monona, WI Dollar Tree store (#741) on July 11th at 3:40 pm. I followed the prompts and gave necessary information, including my verbal description about how my 14 and 16 year old kids were treated by a female employee in at least her 40s. I gave my name and contact information to be contacted. I would have expected to be contacted by now.

I also emailed Corporate Headquarters 2 days ago and have heard nothing back. Now I am thinking that I should have gone into the store and confronted this woman or talked to management. I was trying to avoid a scene.

This employee used her power as an adult to belittle my kids for not giving to some children's fund. She repeatedly made comments, not just one, which still wouldn't be OK. She also did it to both of them, separately, making them feel guilty, saying that they didn't really care about these other kids (that the fund was for), making comments about what they bought, saying "Do you really need that?", and then asked my 14 year old after his sister went through the line, "Do you really need this?" after he declined giving to the fund and then she rudely said he was following after his sister. Oh my! I would like to ask her if she really needs a job? How dare she talk this way to anyone! They clearly knew she was not joking and felt it was aggressive, just in case you were wondering. Even in a joking sense, this would be manipulative, especially when an adult is doing this with kids.

Could someone please contact me about this and let me know if anything is being done? Because right now my kids don't want to enter the store.

Lauren Baxter

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T
7:55 pm EDT
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Can anyone please address the issue we are having at our store. Actually there are two issues. It seems we were only given 8 hours for freight for 2 people. 8 hours to unload truck, organize the warehouse, stock the shelves and a few other things. Not gonna happen. We had 8 hrs plus 15 from the guy who never shows up, plus the mgr gave freight her 40. She'...

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M
4:22 pm EDT
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Always shop at store #4310 never had a problem before. I brought 22 pirate hooks for a birthday party. Well it stormed the day the party was scheduled so therefore could not use all the hooks. I went into store #4310 to EXCHANGE the items( did not have receipt) so I ask from the beginning she said yes let me get the manager. I said ok then the assistant...

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Associate was posted on Apr 17, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2963 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 21 21 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 4 4 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
Dollar Tree Category
Dollar Tree is related to the Retail Stores category.

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