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Dollar Tree Customer Service Phone, Email, Contacts

Dollar Tree
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www.dollartree.com
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1.1 2964 Reviews 2962 Complaints
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Dollar Tree complaints 2962

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12:45 am EST
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On Friday December 20, 2019 I went into Dollar tree to shop. Was looking for some Ajax clothes detergent but there was only one bottle, so I finished getting what I cam in there for headed to the register to ask the cashier if there were any more. She thens call Mr.Winston whom is the manager to ask him if there is more in the store, he goes looking around...

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M
6:12 pm EST
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12/22/2019 around 12:30 pm, Upon getting out of my car I saw a heavy set lady walking in and her pants were half way down exposing her hind end. She was already in the doors before I got to the doors and upon entering her pants were up and she was struggling to get around do to her weight. The employee at the first cashier, older in her 60s and a customer...

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D
8:57 pm EST
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I am always shopping at the dollar tree but today I had to used the ladies bathroom and the bathroom was disgusting nasty and filthy, unsanitary. floors, toilets, and the sink. The toilets where not fit to use, all the customers that comes and goes in the store in one day and no one can cleaned the bathrooms. does not make you want to return to the store.

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A
8:03 pm EST
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I arrived at the store, the morning of 12/20 around 10am and realized the store was closed until 11; that's ok I went back later. The manager at this store is a liar and a little [censored]. The sign on the front door says 11am-6pm. They were closed at 530pm and said the store had been open since 830am. When questioned about the sign the young man said there i...

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C
8:47 am EST
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I love The Dollar Tree. But I refuse to shop here anymore. Attached are photos of what it looks like every time I go into the store. It's been like this for months so it is not due to the Christmas rush. This time I went in it just really upset me because I really do love Dollar Tree. I am very disappointed. Also, when I go in the employees, which there...

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D
5:06 pm EST
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I went into a Dollar Tree store address 3829 Aramingo Ave around 5:45 pm on November 5th. I was standing on the isle openings up my shopping list on my cell phone. A guy wearing a Flyer's shirt approached me. He said he didn't want to trouble me, that he gets a lot of shop lifters and he didn't want to suspect me of shop lifting. He asked me to leave my...

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3:16 pm EST
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Yesterday there were more than 15 people in line with one cashier. When asked for a manager I was told the store does not have one at this time. This store and the other Dollar Trees in the area are the same! Understaffed and understocked! The stores have 3 registers but I have NEVER seen them used at the same time in any store. Please do something to help...

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11:58 pm EST
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Customer service is always bad at this location. Cashiers and managers are so rude! Always just one cashier and this locations is always busy that it warrants 2 cashiers at all times. There can be 10 plus ppl or more and still only one cashier because the other employees/managers refuse to help as back up. They get annoyed that that are being paged to help.

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5:08 pm EST
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On 12/11/2019 My name is Charline Brown[ 313] 539-0118 I went to the Dollar Tree to purchase some items I shop there frequrenly. Your employee I don't know his name I can describe him as African American and gay. Everything went well he asked me did I find everthing that I needed I said no but that was okay.He began to ring items and I said I want these...

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7:03 pm EST
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As a frequent shopper in dollar tree I was very upset when I walked in around 1-1:30... The store was a mess everything all over there floor and barley room to walk through the aisles.. The managers that were on were very unprofessional. James was complaining about how a child spilt laundry detergent and how he "could yet to find the parents of this child...

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4:17 pm EST
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ATTN: Mr Philbin: I was terminated by Jonathan Fisher after he falsely accused me of working off the clock. I understand I can't get my job back or receive my unemployment or get my sick pay. I don't agree with it but I know this company will believe him just because he is your dm. It doesn't mean he's honest or that he isn't breaking policy rules. Since I...

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K
6:14 pm EST
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Today, 12/12/19, at 5:30 at your Summerton SC store, your manager was a [censored]. I was buying some decorations for my office. My husband and I grabbed a few sodas, but ended up not having enough money in the bank. Day before payday!! I asked the cashier to take the sodas off, so she got the manager. She came over, sighing with a look of disgust on her face...

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4:47 pm EST
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I intended to purchase a strand of clear mini lights and asked the cashier if she would check to see that they worked. She said they didn't do that and didn't have the time to do so. I asked her to check with the manager. When she returned, she informed me the manager stated there were no outlets to check the lights and that they didn't do that. I should...

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11:51 am EST
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It is sad that I left a message 4 days ago and no one responded. Even worse was my experience at this store and nasty employee named Melinda and a horribly inexperienced store mgr. Spencer. I am handicapped and a cancer patient, but I do not use that as an excuse to use my independence. This store is very busy and I shop there regularly. You use to have...

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9:03 am EST
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This was monday 12/09/2019 I would like to say this is the worst store ever the restrooms were so bad it was more sanitary to go outside of store. Also stock still in boxs in ailes and middle of the floor up front. Floors are filthy with gum flattened out looking like it has been there for a while. The manager was sitting up front at the window texting on her phone me and family will never go back to that store!

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2:47 pm EST
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I am allergic by a allergy test to tobacco. Cigarette smoke triggers my asthma and meniers disease... I can not be by smoking at all... Went to store today at 905 the manager was smoking by the door. At this time the store opens at 900 why does the top ceo and management allow this. Normally I don't go into store when I see this last summer my meniers wa...

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R
11:41 pm EST
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I was in the on 12/5/19 the cashier that works by the Gloria that works on s oates in Dothan Alabama is very rude and disrespectful, i understand the policy on tobacco products but most times she never ask but even when she dont i still shows id until for some reason she had a bad attitude but its not the first went shopping over the year but tonight wa...

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7:14 pm EST
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I asked a customer service representative 3 times where a product was, she answered all the spanish speaking customers as I waited patiently, when it was my turn she walked away, I walked back to her asked her again, she walked away again, and then a third time. I put my shopping basket on the counter and walked out. I walked in a happy man and walked out a...

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11:08 pm EST
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Dollar Tree store

I visited the store for 2 days and it looked awful. Boxes sitting all over the floor. I'm not talking about 10 boxes in 1 corner .
in every isle had boxes with merchandise still in them sitting on the shelf where the stuff should be taken out of the box but they were boxes on shelves so the customer to dig through and try to find what they was looking for.. Erwin is a small town a lot of people on fixed income and I've hoped for years that we would get a dollar tree and if this stuff don't get better with keeping the store looking nice and keep a full store it will never last . I know people that has went to other locations in the Tri-City just so they can find the stuff that the dollar tree in erwin don't have. So please fix these problems erwin has enough empty store buildings. Thanks Melissa Tipton

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M
1:23 am EST
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I went in to dollar tree on 12/3/19 in 30371 mount vernon road princess anne maryland around 9:00am to buy some items, when I got to the counter a black lady, kind of big, real short hair wavy, had glasses, dingy looking shirt . Reason why I gave description is because I didnt see her name tag on. She acted like she hated the world, she was slamming thing...

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Rude Manager was posted on Apr 23, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2964 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 21 21 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 4 4 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
Dollar Tree Category
Dollar Tree is related to the Retail Stores category.

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