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Dollar Tree Customer Service Phone, Email, Contacts

Dollar Tree
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www.dollartree.com
www.dollartree.com

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1.1 2963 Reviews 2961 Complaints
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Dollar Tree complaints 2961

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D
9:45 am EDT
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I am writing this email in a very upset state so please excuse any typos. This morning I visited one of your Dollar Tree stores; store # 7034 located at 2603 Thonotosassa Rd Plant City, FL 33563 and received very humiliating and embarrassing treatment from of all people the store manager by the name of Stacy. I went to the store to purchase a Sunday...

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D
4:23 pm EDT
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I asked assistant manager who said his name was derma who was at the register he wouldn't spell his name for me asked what I needed it for.. He Says couldn't leave the line to open the bathroom remind you I was shopping and couldn't complete my shopping as I desperately needed to use the restroom..in the future I would hope my elderly grandmother would not...

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T
3:57 pm EDT
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On Sept 26, 2019 I had just finished working and had clocked out. I went to pick up my trash and anything else that was on the floor. There was an opened box of gift bags on the floor and shelf so I was picking them up when the DM came in. I explain that I wasn't working, I was just picking up my mess and he told me not to worry about it. I put my trash on...

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R
3:16 pm EDT
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I came in today, couldnt find a manger asked a short haired mixed female employee if I could have 1 empty box she was done with. It was to make my son a costume out of that has Autism, thats only 6 yrs old I eben told her. She was VERY rude and stated she couldn't give no box it has to go in trash. Thats just ridiculous! My son wanted to be Thomas the Train...

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T
9:22 am EDT
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The front door has been broken since probably the first part of August. It shouldn't take too long to replace the glass in a door. Here it is almost 3 months later and it still looks like this. The store on the inside looks run down. Not much of an updated selection like I see from other Dollar Tree stores. So now I am having to drive 30 miles away to find...

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K
12:58 am EDT
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Tonight Marrissa rudely did not honor the reduced sign 4 for 1.00 garlic bologna. She made her employee remove the sign. It was clearly stated but the registrar rang up 1.00 because there was no 25 cent sticker on them. She needs training on dealing with seniors. She told me to pay 1.00. She also didn't honor what her store sign said but removed it.

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L
3:31 pm EDT
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Dollar Tree service

I sent in a complaint about 2wks ago about the cashier making sexual comments to my 16 yr old son, this [censored] is in her late 60's with bottle blonde hair. I went back to the store today and the old nasty [censored] is still there. What I do not understand is how a company can keep around an employee that will talk to a customer that way let alone a minor. No one should go into explicit details on how pop-rocks are used to give head and to ditch me his mother so she can show him! She is lucky I didn't jump the counter and kick her [censored]!

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C
12:00 am EDT
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10/24/19 — The store manager, Clay, rang up my items at the register. He scanned my bottle of soda and placed it on the ledge. I politely asked him if he could place it in a bag. He initially ignored me so I asked him again. He then rudely stated that most customers take the bottle in their hand and that the store often runs out of bags. I explained that I...

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S
5:04 pm EDT
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Store is always a mess. Shelves not stocked.manager is rude and talks about employees and customers in front of others customers.i heard her tell an employee that a customer came in and said this is the worst dollar store she told the customer there are other dollar stores she can go to.i have included pictures of the store.it has looked this way for 3 days.

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K
2:10 pm EDT
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My daughter recently had put a application in doing to do stocking so ms. Tracy also the manager call my daughter and told her to come to the interview October 16 /2019 at 9am and my daughter had went to the interview that day and Ms.Tracy told her that she didn't need any help at this time when she did need sockers and my daughter just wasting her time to...

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N
11:36 pm EDT
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I was at work is this was Monday storm on South Harvard Cassie is the manager give me a call I have a emergency that came up and I was already in a bad mood with my name is Nelson Edwards and the way that that the managers are their store talk to you if it's like to make they feel like you're beneath them so I clocked out and left come home to make sure...

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J
8:04 pm EDT

Dollar Tree cashiers

I am writing to you because i was at your el toro store and one register broke down and so they opened another one and we got sent to that one then Marv starting picking people to go there but he completely discriminated all of the latinos and black in there. He went thru the lane and picked certain people instead of getting the first ones in line. He told us no you stay there. What kind of crap is that!? You guys are really going to have racism here? And then the other cashier started apeaking spanish to us because we look mexican?!? What the heck! We speak clear English!

Contact me at [protected]@yahoo.com

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B
9:46 am EDT
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Been shopping there since it was deals and five below, long time customer. Had problems in the past with this store, and, complained to the store Manager on duty!! Staff is very rude, ignorant, and Stephanie is the major problem!! They have problems with their register and with the new system!! The Mgr. on duty, (Afro-American is also rude), they do not...

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M
2:38 pm EDT
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On Sunday October 20, 2019. At the dollar tree in Rosepark in the afternoon. I was shopping and I heard the Assistant Manager tell the cashier that she did not care that a family member of hers was in the hospital. I felt that was unprofessional and cruel of her to say that in front of customers. I was so upset I felt like walking out of the store and not...

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S
10:40 pm EDT
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I shop at this Dollar Tree at 2507 Springs Road in Hickory, NC a lot. I've witnessed this female manager on more then one occasion being rude to customers and her employees. I've witnessed her speak disrespectful to her staff. If you would offer me to work under her for $50.00 an hour, I would say NO WAY, IT'S NOT WORTH IT. She raises her voice, she has an...

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T
4:48 pm EDT
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I went in the store and the place is a mess and the shelf's are nasty they have mud caked on it is very disgusting if you don't do anything about it I will report it to the bbb they will take care of it you have food their and it's a health issue you need to train your employees how to clean it's like that a mess in almost every store you go in. Its not far to the customers come in and see this

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T
1:53 pm EDT
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The manager at this location, located in the Sacramento drive shopping center is very unprofessional. She always has a attitude. I brought a glass from this location and she didn't wrap it, so I asked can I get some new paper or something so it would break as easy. The manager told me she didn't have anything, so I asked could she wrap it in Dollar tree...

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11:45 am EDT
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The woman checking me out today was extremely rude. I selected cash back while making my purchase and she tapped her nails at the sign which requested I ask first before doing this. I had my children with me and completely missed it. She rolled her eyes at me as I apologized and announced to everyone in line how she couldn't wait to have a drink due when...

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K
5:54 pm EDT
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On several occasions the store has been closed due to difficulties, but the employees that work here are know drug addicts, one lady has sores an needle marks all over her arms, another lady has her boyfriend with her the entire day she works each day she works, he even goes to the back following her, he is rude to the customers an sells drugs out of the...

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R
2:56 pm EDT
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I've used the bathroom in this store about 4 times. Each time, it's filthy and unkept. No paper towels, no seat covers, no running water, and papers all over the floor. Oh, for some reason that I can't discern, there is liquid soap available ????????Completely disgusting. I talked with my cashier and asked her where she goes to the bathroom. She said she...

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

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6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Associate was posted on Apr 17, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2963 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 21 21 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 4 4 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
Dollar Tree Category
Dollar Tree is related to the Retail Stores category.

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