- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
v8 sodium free juice. v8 I buy is made w/tomatoes.
I have missed being able to buy this product... I've gotten addicted to drinking it. The mgr., other personnel know how many times I have asked when it will come in. I am gratefull that our small town has this store, but stocking is slow, sometimes I can't go down an aisle with a cart.in the past, I observed stockers getting goods put in place late in the...
Read full review of Dollar Generalstore cleanliness and manager.
Store manager complains in front of customers, and is dirty, and always outside smoking in front of the store while inside is filthy and boxes are stacked very high, very dangerous, the shelves are empty we have to get stuff ourselves.she is very unprofessional, her cloths are always dirty, I'm afraid someone is gonna get hurt, only one cart at a time can move around.
dg go and manager on duty 11-23-19 closing.
Don't advertise this feature as convenient and time saving when you are treated like a shoplifter and then when I refused to take out my phone manager becomes verbally abusive and throws my purchased items at me and tells me to leave. I don't believe that anyone deserves to be treated like this. Also I noticed while scanning thru other complaints a common...
Read full review of Dollar Generalregarding gender discrimination
I believe to be a victim of gender discrimination..i was a customer at the dollar general in cokato Minnesota...
I had asked for the bathroom key and was asked boy or girl? I was hesitant at this question as if was very insulting to me...i do not know the name of the male cashier that was working the register...please take this matter very seriously and respond with a plan of action
Now tell me im not a girl or ugly cause i am a girl and very beautiful
unpaid work
So I worked saturday to tuesday on our schedule and had wednesday + thursday off. My manager tried calling me in and demanding repeatedly that I come in and cover for someone who hasn't shown up for a shift in 2 weeks!, even though I was on schedule and working the next 6 days straight after my day off thursday. So I told her I quit. Every time I got paid...
Read full review of Dollar Generalpaid benefits and paid vacation
I was receiving paid benefits and paid vacation for about 2 yrs. Then they were taken away from me. I was told I had to be management. I proved that wrong with the handbook. Then I was told the other employees were complaining. That should not affected me. I stopped receiving my paid benefits and paid vacations. I truly feel this was not right. I was told by the manager the district manager made her do it.
Read full review of Dollar Generalservice
This is a dollar store that we frequent 3+ times a week. Service has really gone down hill. Might as well check yourself out. Me an wife entered store lady was sitting on register talking to co worker never spoke to us. We finished shopping to come to register with same lady on cell phone while she checked us out. Definitely done with dollar store!! Hopefully I can persuade others to abandoned the dollar store in malvern
assistant manager marco
I've been harassed every since Marco went from lead sales associate position to assistant manager. He has let power and position go to his head. I have been unfairly treated on several occasions. Every time we work alone side by side he goes out the way to nag bother and harass me. I clocked in for work at 3pm one day last week he races to confront me say...
Read full review of Dollar Generalexterior outside lighting
I am filing a formal complaint as the exterior lighting on this Dollar General is completely out and has been for a long time . The location is very dark and unsafe for customers and employees. This is unacceptable ! The Dollar General Sign is very dim. I am requesting this be resolved or I will contact THOSA . Dollar General should have regular...
Read full review of Dollar Generalheartland dog food
I bought a $13 bag of Heartland dog food and when I got it home and opened it it stunk so bad I looked in it and it had cobwebs or something all in it I don't appreciate this my dogs love your dog food could somebody please contact me back add a phone number [protected] my dogs really really love your dog food but I don't know if I can buy it anymore I'm not going to feed my dog something that's going to make them sick
didn't get all the goods I purchased
Date 11/09/2019 I was a bit distracted as I was talking to the cashier about the slightly cooler weather and people wearing overcoats. He said, you have just the one bag. I realized when I got home (5 miles away) that I was missing the first 8 items on the receipt (see attached). I called the store to tell them they still had half my items they said...
the store is a mess and it is not stocked
I go to shop at least once a week can't even get down some of the isles. They never have what I need on the shelfs and the stocking metal crates are all over the store packed with merchandise. It is frustrating. I know it is a small town store and other people I know quit shopping there because of this. Family dollar is accross the street and much easier to shop in without a mess.
Read full review of Dollar General and 1 commentrussell stover sugar free candy
Faith Twitty, [protected]) Brought candy from this store, Open it up and was eating it and it tasted really bad so I looked at the Date and it was out Aug-1-2019 and I took it back to the store and I looked and more was out. Out of Date. I told the Manager and it wasn't a big Deal. Later on My stomach began to hurt really bad and I'm just trying to deal with the pain. Going to the Doctor today. I got pictures
Read full review of Dollar Generaldelivery trucks
Dollar general prides themselves on putting stores in local rural communities, they fail to realize by doing this it disrupts ppls lives when they have a delivery truck outside right now making noise banging trays off the truck. They put this dollar general between two house and I have complained b/4 it got better for awhile now it's 601 am and again woken...
Read full review of Dollar Generalstore appearance/merchandise accessibility
I am filing a complaint about the ongoing appearance and accessibility of merchandise. It doesn't matter what day if the week or time of the day, the store looks ransacked! Entire aisles are clocked with inventory carts. You are often unable to even get to the shelves or push a cart through the aisle. The location of the store is Coalton(Nokomis) IL.
Karol DeWerff
[protected]@msn.com
no heat in store
As an active customer and a very frequent visitor I can't believe this stores heat. It doesn't exist and has not worked for well over a week. The employees are wearing heavy winter coats to work in. All of the corporate paper shuffle to get approval for repairs is absolutely ridiculous. Why does this happen at this store every ear and not taken care of. Shame on Dollar General for allowing this to happen.
Read full review of Dollar Generalseasonal queen anne chocolate covered cherries
Purchased a box of the Queen Anne Cordial cherries on the evening of November 7, 2019 at store #03604 in La Féria, Texas. When I went to open the box on Saturday, November 9, 2019, they were all melted and the contents of the cherries were all over the sealed containers. I went to return them the same day to the Mercedes Dollar General where I live, store...
store manager, dora
I have been a customer at this location since they opened because it is close to my house. I have noticed that the store always looks dirty, there is never any room to move around and shop because there are containers and boxes covering the floor. It is hard to find any item I am looking for. The management staff is horrible to their employees and...
Read full review of Dollar Generalstaff
ghetto talking white girl made it abundantly clear she hates people. so I had proceeded to other line. Much nicer service. Why does DG hire psycho employees whom obviously hate general public, and very open about it. I should lawyer up after this disgusting experience. Please evaluate your employees before hiring them Me and my loved ones were disrespected in this store.
Read full review of Dollar Generalemployee misconduct
While my granddaughter & daughter in law were shopping in this store, Nov 7th, our great grand baby was walking with us, holding our hand. She temporarily let go of her mom's hand, & from behind, was knocked into a shelf by a dog. The dog came out of nowhere & obviously just wanted to play, but it's not acceptable for there to even be dogs inside, except of...
Read full review of Dollar GeneralAbout Dollar General
The product range at Dollar General is diverse, encompassing everyday items such as cleaning supplies, groceries, health and beauty products, pet supplies, toys, clothing, and home decor. The stores are designed to make shopping simple and hassle-free, with a layout that allows customers to quickly find what they need.
In addition to physical store locations, Dollar General also provides an online shopping platform, where customers can browse and purchase a selection of goods. The website offers features such as a store locator, digital coupons, and weekly ads to help consumers find discounts and plan their shopping trips.
Dollar General's services include a mobile app for easier access to deals and the DG AutoDeliver subscription service for regular deliveries of select items. The company also offers a loyalty program, DG Rewards, which allows customers to earn points and save on future purchases.
While Dollar General focuses on affordability, the company also emphasizes convenience by maintaining stores in rural and urban neighborhoods that may be underserved by other retailers, aiming to be a one-stop shop for basic consumer goods.
Dollar General Customer Reviews Overview
1. Log in or create an account: To begin, please ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary details and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website. Click on this button to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Dollar General. This title should be clear and to the point, allowing readers to understand the crux of your complaint quickly.
4. Detailing the experience: When describing your experience, be as detailed as possible. Include key areas such as customer service, product quality, pricing discrepancies, store cleanliness, employee behavior, or any other specific incidents that occurred. Mention any transactions you had with Dollar General, including dates, store locations, and what you purchased. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. If you attempted to resolve the issue, detail that process. Explain how this experience has personally affected you, whether it was a loss of time, money, or trust in the company.
5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that support your claim, attach them to your complaint. However, be cautious not to include any sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of your experience with Dollar General. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, apology, or any other form of redress.
7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information presented is correct.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: Following the submission of your complaint, make sure to check back regularly for any responses or updates. ComplaintsBoard.com may notify you of any comments or resolutions proposed by Dollar General or other users.
Overview of Dollar General complaint handling
-
Dollar General contacts
-
Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone numberHuman Resources Inquiries
-
Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdstewart@dollargeneral.com94%Confidence score: 94%marketing
-
Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
-
Dollar General social media
Most discussed Dollar General complaints
So tired of rude clerks!Recent comments about Dollar General company
Customer service response
Stop & Shop
370 reviews
Earth Fare
6 reviews
Snooze Management
4 reviews
Love's Travel Stop
151 reviews
Walmart
2742 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!