Dollar General
reviews and complaints

I shop at this location at least 5 to 6 times a week maybe more just a estimate . Over the past three to four months the front door have not worked properly. The workers in the store have fans going behide the counter trying to stay cool do to the air going out the door. I have ask the manager Mr. Brown how long will it be before they repair the front door. He replied, " they are working on it not exactly sure when it will be repaired. I spoke with him around the first week in June. The door was repaired for a couple of days now it's down again. Dollar general need to pick up the past as to protecting their customers and employees. That door can save a customer are employee life alerting them when it's open. We are living in a dangerous world today have the door wide open the entire day is not the best thing for the employees without a security on duty. You have someone wife, daughter, son, and husband in your hand their safety should be first priority. A concern customer.

I checked out around 7:45p.m. on Saturday, July 20. I tried using my five dollars off of a 25 dollar purchase coupon and didn't receive it. The cashier told me they don't work after seven now. There is nowhere in the fine print that says this. I have been couponing there for months, and I was upset over the recent change of not being able to use my five dollars off coupon with my two dollar off coupons. I go out of my way to buy diapers from dollar general, but I'm considering taking my business elsewhere. Reconsider this change.
Shannon

Me being michael strawn father of kristen strawn. Kristen was arrested this afternoon for trespassing by glencoe police dept, glencoe al 35905 officer simmons. Teresa franklin being store manager told me she had no name, just blond female when she filed complaint this morning. Franklintold me she had no name nut she had warned the female she was not to be in store. My daughter kristen does alot of shopping there an has never stole anything, never been warned about going there. I asked mrs franklin to show me the tape of my daughter an sht tried to but some reason couldnt pull up the tape. I assured frankin it wasnt my daughter. I told mrs franklinthere was a blond female that stayed at my house until couple weeks ago. I made her leave my house because she told me she got caught stealing from the dollar general. I made her leave my house at that time. I called the police an asked for officer mckinsey to call me back. I left a message on his phone asking him to call me. He never called. My daughter arrested today was a mistake, shes in jail now an i want to know how my daughters name came up when manager terase franklin told me she had no name. Im going to my attorney tomo morning. Im also going to tv news. This is wrong an i want answers why an how this happened. My number is [protected]. Glencoe alabama glencoe police dept. Officer simmons arresting officer

I don't understand why the President or CEO Todd Vasos doesn't review all the complaints listed for Dollar General. I am an employee there (to be former employee) and am displeased with how the corporate office expects us to work with limited hours and stock shelves and clean the store. I am not the "Energizer Bunny" with excelled speed. Are the "Employee & Customer Complaints" every addressed? Don't tell me that you have one person (if that) answering complaints. It's time for corporate to come to each store and work just a few hours to see how everything works.

DG is the only place in our small town to buy necessities. It's my understanding they get a truck two times a week, yet the shelves are always empty. Especially common items. Either they don't keep shelves stocked or management does a poor job ordering. It used to be I'd rather shop at DG but it's so frustrating I'm ready to drive the 10 miles to go to a store that can keep their shelves stocked. The next time I'm there I will take pictures and post on here

I worked there a couple of days and I had to leave the job because of family issues. So I talked to the manager and they told me that I would get paid that Friday, so Friday came by and I checked if I had got paid and I didn't so I called the district manager and they told me that they needed my information from they manager so he called them and they sent my info to him and he called me saying that I will be paid the next Friday and its already been 3weeks and i still haven't got paid and that it was in the process for me getting paid

I was i n the Dollar General store on Governor's Drive, near I565 Huntsville, AL . I work near and decided that the cheapest way for me to eat lunch every day is to go there. I went in and got my snacks and went to the counter. After waiting a few minutes(have no idea what the cashier was doing), I realized I left my wallet in my car. So I left the items on the counter and went to my car. As I left the store I heard "Don't come back" This happened on July 16, 2019, at about 11:20 am. I went to go back in the store and she would not let me back in. I did nothing wrong and she is right about one thing. I am not coming back not until I hear back and know somebody above her has heard my complaint. She has no business working in customer service. I did nothing wrong. You may contact me [protected]@gmail.com. I will never buy anything at one of your stores until I know my complaint has been heard.

I was in Dollar General Store South Main Street Wilkes-Barre PA July 16th 10 a.m. I got two things and went to the counter I waited 20 minutes for someone to come to the register I hollered I Whistle twice nobody finally the lady came to the register and she said what an attitude don't whistle like that I said well then you should have a bell she said we should but Dollar General don't by Bells I said well I don't have time to stand here and wait I'm a contractor and everyday I buy my crew of 15 sodas chips candy cookies I spend a lot of money there every month I'm not going back anymore they lost my business she was very very loud and harassed me she said I'm the only one in the store I have no help well I said then you should be monitoring the register she gave me nothing but a hard time and back talk me I will never go to Dollar General again. This lady was on at 10 a.m. and she wears glasses July 16th 2019 I told her to review the cameras on how long I was there some one should to see the hard time she gave me. Again Dollar General lost my business and all the money that I spend in that store and I will tell my friends to

I have been in this Dollar General many times and every single time the service is worse.
1. Every employee was sitting outside, not even a single greeting.
2.I was in the store 10 minutes before anyone even came in and of course they went back out.
3. I had to stand and wait at the check out for someone to come in.
4. Kids behind the register and all over the store, kid belong to an employee!
IM NEVER GOING BACK TO DOLLAR GENERAL AGAIN UNLESS THIS ISSUE IS ADDRESSED