Dollar General
reviews and complaints

At a time where providing space between others and yourself is critical, the manager is rude and very self centered. My husband and I were in the aisle shopping we were deciding on the best bath cleaner of the choices offered. The Manager seen us from a distance standing in the aisle conversing and she came close to us and offered a rude excuse me as if we were totally in her way. My reply was you are excused and you did and not have to be rude. Next I stated that we should be trying to keep our distance of six feet at this time anyone and suggested that she could have used one of the other aisles as we were here shopping already. From there she proceeded to shout as I responded that she should get this right instead of being nasty to customers at this very trying time for all. With this major recession possibly on our heels we should all protect each other. She does not know if I have the Corona Virus just as I don't know if she has it for safety of herself and me as the manager the option to use other aisle would have suited her well. As a result my husband who did not say anything other than she was rude, and myself have been banned from our Dollar General as a result of an angry Manager who did not consider the Pandemic of this time.

I purchased a bag of the above dog food and the food made my dog lose weight fast. I fed according to the label and even started giving him more but still no weight gain. It did not even help him maintain the weight he already had.

Asked to buy something in plain sight behind the counter and was refused saying they we're for someone else and had someone's name written in permanent marker on items. They are not putting items on the shelves just writing names on a list and not even telling anyone there is a list. Been there asking for items daily and was never told about a list then seen items behind counter piled up with others names on them and refusing to sell to me items I'm in desperate need of being a essential employee working in healthcare.

one of my sons accidently brushed one of the employees in passing by in a very narrow isle and was ban from the store.
another of my sons was in the store and was identifyed as his brother and was humilated in front of other customers and on another occasion the same thing happened to yet another of my sons the store is located in alvord, texas and is the only dollar general here ..
my name is glen geron i live in alvord and would like to report that the manager of this store has over stepped her boundries and would like to have some feedback on the disiplinary action enacted
this behavior is not what i would consider acceptable especially as a store manager things can be worked out and resolved in a manner more becoming than this
my contact
glen geron
601 decatur st.
alvord, texas
[protected]@yahoo.com

I purchased a Gameing product. When I got home it was had seal broken and the main component was not in the box I went back to store within an hour.They refused to return my money with the reciept. I called the customers service number filed a complaint and have the conformation number to prove it. I still have not been called or refunded. [protected] please calp me So I know I am being heard!

A manager, a red head with glasses and skirts, used to be very friendly. I now encounter her being rude every time she waits on me. She works in the Lagrange Indiana location as well. I don't spend good money to be talked down to. She has no problem being nice and joking around with fellow employees but she has no problem being rude to me. Not haopy!

I visited the Dollar General on Two Notch Rd, in Columbia SC on today. Due to the unfortunate circumstances, I went in to purchase some Lysol, and cleaning products. When I got to the section for cleaning a guy asked me "What I was Looking For?" and I responded with Lysol, and he began to show me that everything was still in boxes in the store. Before I could respond an employee who claims she was "Off for today", took it upon herself to say to me "and if you open the box, my manager said she will put you out the store and call the cops!" ...Confused b/c i never once acted in a way to make her think that I would even do this in the first place. I laughed in her face, and asked her, What are they going to do, get me for stealing something that would be paid for (should I have been thinking to go into the box)and that should have already made it to the shelf? Dollar General tighten up your employees and your professionalism!

I live in rural south central Pennsylvania and I have seven or eight Dollar Generals within 35 miles of my house. I love them! But I like one store in particular and have been using it (closest to my rural home) for many years. Right after Christmas (three days, no more) I noticed that the store was rather disheveled and dirty. And it didn't get any better by the end of February. Often shelves are bare - and this has nothing to do with the current virus-fueled problems. The floors are always dirty with trash around. I commented on this to one of the staff (the people that work there are really great and always helpful) and they said that right after Christmas their hours had been cut and they were lucky to even have time to unload the trucks, much less stock and clean. I was kind of shocked when it was obvious that they really needed more hours (and WANT THEM) and more people. I know it's tough to work retail and have every empathy for retail workers. But, honestly, this is a situation where more personnel and more hours would be the solution. And it's so simple - they really WANT to work. It is quite an economically depressed area (Bedford County) and people are happy to have jobs. I'd even work there, but, wow, they aren't hiring. The store is the only one in Hyndman, PA, address listed on your locator site as 4064 Center Street, Hyndman, PA 15545. I even know and like the manager, so I don't understand why there aren't more people working there and more hours for those that do. Thanks for listening! Jean Hopkins, Buffalo Mills, PA [protected]@yahoo.com