Dollar General
reviews and complaints

Our Dollar General store in Galveston is a disaster. The store is dirty and the staff are almost confrontational when you go to the register to check out. The staff stand around in the managers office while merchandise is sitting on the floor. You can't get down aisles because there isn't any room to maneuver your cart around the things on the floor. sales prices are listed but things ring up differently than what is posted. One staff person had her car repo'd while she was at work and was cussing and using foul language in front of customers on the sales floor. Nothing was done by the manager. I have since stopped going to the Dollar General and trying to shop. The shelves are empty, entire shelves. There is no sense in this happening in any store. Get rid of the entire staff and start new. Or an easier remedy is to just close the store. As town people we are sick of going there and never finding what we need and we still have to go to Kokomo to a grocery store to pick up what we need. I thought the premise of having a Dollar General in the small towns was for convenience. All I ever get when I go down there is frustrated!

Dollar General store located in Ramhurst Ga
Stock is left on the large buggies blocking the isles, shelfs are empty of items. Some of the workers stand around on their phone or talk/gossip with customers at length unrelated to work. Forget trying to use a buggy for your items since you are unable to get down the isle to the things you need. This is a ongoing problem with this store. I have been going else where to do my shopping, avoiding this store altogether, even though it is closest to my home.

3:30 4/23/2021 Marshfield Missouri
I walk into the store and 21 people in line to check out!
First you Cut Out Local Hilland Dairy and you get so much Crap into a Little Store and No Help?
This has been Sorry for 6 Months I encourage you to get some Help or Everyone will Leave like I had but my Girl needed Something!
This is why I sold my Company Stocks!
Sad Day!

Hello, I used to love going to the Dollar General on Park Ave, But now I can't believe they haven't shut the store down! You can not shop in there because they have boxes piled high in each aisle and nothing is on the shelf for me to buy because its all in the boxes...I loved going to shop there at that one because its close...

I'm so disappointed in the customer service I received at my local Dollar General. There are not many shopping options I'm my town, but I know I will never step foot in another Dollar General again. Not only are you unable to use printed coupons (that a retailer has emailed to you even), the $5 off $25 coupon is crap when it has to be after any other coupons have been applied. The cashier and manager were so rude to me when I was trying to ask questions and explain. None of my other coupons were coming off and the manager wouldn't allow most of them as they were the exact match of what was pictured but still qualified based on the description and was not in the excluded category. When calling customer service line, she couldn't even find where it stated printed coupons are not accepted. When asking about the 5 off $25 she just said to find more items. Seriously?! I can go to Target where I can use my Target Circle, printed coupons plus still get 5% off my purchase using my Target card. Why would I mess with poor customer service and a company that doesn't want to work with their customers? No thanks.

Speeding Dollar General Truck (trailer 38429) through the town of Leesville, Louisiana today (4/15/21) at about 2:45 pm... Additionally, laid on the horn and flipped another driver off, without justification, when the person in front of them simply had to slow down to make a left-hand turn on Nolan Trace at a busy intersection of 5th Street (northbound) and Nolan Trace.-Fire Fighter / Paramedic

I brought back a package of strawberry gelatin with peaches because the taste was terrible. They refused to refund the $2.00 for the remaining 3 unopened cups. Is this the store policy for the store manager to deny a refund? Oliver was the individual that told me the manager refused to refund the item. Please reply if this is correct. I will shop elsewhere if this is the policy. Thanks in advance for your reply. Kind regards,
William Roper
[protected]@yahoo.com

The story Shallowater Texas, always closes early employees say that they can close early if they don't have any traffic but I don't understand why.

I was shopping @ our local store Funston, Georgia, going to the front to check out their were 7 people in line the manager was stocking her name is Amanda . She was called 3 times from Molly the cashier for help to get people checked out she ignored her, never acknowledged her . How this lady Amanda is the manager is amazing, she never speaks she is so rude .

cashier clerk yell at me to remove hoodie .know the store police don't require customer to do so.

The manager in that store is very rude and unprofessional.. She doesn't accept my debit/ bank card and declines my transactions...I don't know her name..but she is the day manager..

Our dg in Randolph, VT just fired Aleasha Finkle. The only cashier that consistently was doing her job and not out front smoking cigarettes all day while customers had to wait 10 minutes or more to check out. Aleasha has learning disabilities but did her job. She forgot to bring in plastic pools from outside and was terminated. Even though the pools were there in morning. This was the first time she forgot. Why didn't she get a warning? This store has trouble keeping employees and the store has been a mess since the first manager passed away. Big mistake.