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1.0 74 Reviews

Disqus Complaints Summary

1 Resolved
73 Unresolved
Our verdict: If considering services from Disqus with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Newest Disqus reviews & complaints

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D
11:24 pm EST

Disqus comments pending then disappeared

I made a comment in the November 8 article in Frontpagemag about "Saudi Slavery". In addition to Saudi Arabia's abuse of female guest workers, which was equated to slavery, the article also mentioned similar abuses in China. My comment addressed the abuse of women in Mumbai who are locked in cages like animals and are virtual sex slaves. I also wrote that barbaric conditions exist elsewhere in the world. My comments were factual and not hateful. They were "Pending" for about 2 days and then disappeared without explanation. Please tell me what happened and why. Thank you.

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5:43 pm EDT
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Disqus disqus website

I have someone impersonating my profile. I used the report feature and nothing. Now they are harassing other members on a site pretending to be me. It is bullying. Disqus has not done anything. The fake account stole my name picture etc. They can change it if I change it and presently they are trying to ruin me to other members I have known for years. I am the original cromthelaughinggod7 and this guy won't go away. Please someone from disqus remove this troll account. I am seriously thinking about taking action. I took a screen shot of the fake account below. I have 28 thousand votes on my profile and started in 2013. He is causing damage on the site.

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1:50 pm EDT
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Disqus disqus

Disqus is just another data tracking system that seeks to manipulate the narrative.

I tested their system using 3 traceable accounts and 3 untraceable accounts. I repeated this across two intervals over a period of 6 months. Each of the traceable accounts represented conservative, liberal, and moderate political views respectively. I used the same formula for the non-traceable accounts.

For every interval, ALL of the non-traceable accounts were labeled as spammers within a period of 6-24 hours, regardless of their political commentary and posting frequency. Conclusion: if they do not know exactly who and where you are, you cannot use their service.

For the traceable accounts, all of the conservative accounts were labeled as spammers within a period of 2-3 weeks. I was careful to avoid hate speech and I followed all of the community rules. So, these accounts were basically disabled for representing conservative ideas, period.

To this day, the liberal accounts are still active and the moderate accounts only receive the occasional spammer designation, which only coincides with right-leaning posts.

Finally, an acquaintance of mine was contacted by an anonymous account on social media during all of this. They were told that I had been posting conservative commentaries on the Breitbart comments section and that I was a racist...even though I am Latinx and I never posted anything racist.

DO NOT USE DISQUS, REGARDLESS OF YOUR POLITICAL AFFILIATION! THEY BEHAVE LIKE COMMUNISTS, WITH THE GOAL OF ACHIEVING A ONE PARTY SYSTEM.

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Mick MacArthur
, US
Jan 14, 2023 12:47 am EST

What other choice do we have when Disqus-ting is the only comment account available?

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12:50 pm EDT

Disqus Comments marked as spam

The automated screening system consecutively marking my comments as spam, makeing it impossible to express my opinion in an argument, even though i have never used abusive language of any kind. This is against free speech!
The worst is that there is no one to contact with about this, no one to fix the issue, hundreds of people facing the same problem, still nothing happens!

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Wolf Stonehenge
, US
Mar 11, 2022 11:39 pm EST

please keep reporting evil disqus and THANKS

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Patrick Cage
, US
Feb 09, 2021 11:23 am EST

Hi, I have posted comments in response to relevant articles at Raw. i recently learned that the comments were marked as spam . The other day I received notification that I was being permanently blocked . Can someone address this .Patrickcage@aol.com

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Daniel Hounshell
, US
Jul 21, 2019 3:32 am EDT

The previous reply was the most unhelpful thing I've ever seen, and is ironically the kind of drivel he thought you would be spouting. The system seems to flag long replies as spam, which is the worst system I have ever laid eyes on for spam filtering. It's incredibly difficult to actually engage in a worthwhile debate with somebody when anything longer than a twitter post gets marked as spam so the person can't even read it. It's a private organization sure, but it's an organization whose entire product is allowing free discourse between its users, and it's failing pretty hard at that right now.

ComplaintsBoard
K
6:33 pm EDT

Disqus abusive moderators - no recourse for dealing with them

My husband and I own a software company that does business around the world and Disqus does meet a specific criteria that would appeal to our clients and consumers. We would never use Disqus or recommend Disqus because even though users have the ability to block trolls there is no recourse for dealing with abusive moderators. It's a serious issue and a client getting harassed, baited, or taunted elsewhere would be an awkward conversation I do not want to have. In addition to this, it would cheapen the image we've worked hard to develop and maintain.

I understand abusive behavior online is an unfortunate reality and Disqus cannot solve individual disputes. However, when you have 4 separate complaints about 4 separate moderators over the course of a week it's apparent that using moderators as a defense against harassment is not working these channels should be deleted. They serve no purpose and become a safe haven for bullies.

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Wolf Stonehenge
, US
Feb 07, 2022 7:36 pm EST

disqus is evil anti America

ComplaintsBoard
J
12:37 am EST

Disqus disqus showing my posts as spam: repeated false positives

I have been submitting posts to the Disqus forum site on en.F1i.com for six months, over 800 posts so far. None are 'spam'. However, they are regularly identified as spam by your system. For example, the seven posts I uploaded yesterday were all immediately shown as'spam'. This has happened three times in the past. Although my Disqus Profile ('John Stedman') indicates that the problem will be 'worked on', this is not happening. Could you please resolve this so that I can resume using Disqus.

If required, you may contact me on Email: [protected]@gmail.com

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4:47 am EST

Disqus strange behaviour

Maybe my problem is not as big as the others described on this website, but anyway I would like to tell you about it.
I posted a couple of articles about my pets. And they were removed.
When I asked why they said they noticed a suspicious activity coming from my profile and found biased signs of ads in my posts! What are they? Explain, I will fix.
Even though it is very strange. I wrote ONLY about my pets. I didn't mention anyone and anything but them and me. They refused to look into this matter.

Terrible.
Horrible.
Appalling.

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edwin100
, US
Dec 10, 2019 2:16 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My disqus/predictit comment section is all screwed up. I got almost 800 reply's in my inbox overnight. 32 pages. non are reply's to comments I made . Mine don't show up at all although I can go to disqus notifications and read them and comment but no reply's show up in my inbox or spam box. I can't fix this. I have tried unsubscribing and re subscribing several times but nothing works.. ow can I fix this

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edwin100
, US
Dec 06, 2019 2:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

In the past several days I am recieving seems like all the replies on the forum site . 150 replies in inbox and 500 in spam box all over night. no way I can find replys to my post I only need to see replys to my posting. whats going on and how can I resolve it.
Search instead for In the past several days I am recieving seems like all the replys on the forum site . 150 replys in inbox and 500 in spam box all over night. no way I can find replys to my post I only need to see replys to my posting. whats going on and how can I resolve it. gewalters10@yahoo.com

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1:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Disqus my account

Hello my account is name Aliyah. There are commenters at TMZ, (Johnny Depp apologies) site who think I am aria ellis. This has been happening for awhile. They accused me of being others. There names are spoonman, stop the real trolls, art school girl. I don't know if they made complaints against me because they think I am this other person, but I am not. Please help me. I really liked Disqus, I am being wrongly accused and attack. My account again is Aliyah and my email address is [protected]@verizon.net.

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10:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Disqus mismatch between link and article title in disqus display

This is as much of a Disqus bug report as a complaint. When I display this Disqus link:

https://disqus.com/home/discussion/bloombergview/go_ahead_try_to_stop_initial_coin_offerings_90/#comment-3508911537

the I get the following Disqus page displayed:
...
Home Notifications Channels Explore Discuss

Bloomberg View a day ago

Go Ahead, Try to Stop Initial Coin Offerings
If you believe the optimists, self-driving cars will dominate our roads within a couple decades. This will reduce or even eliminate such hum…
bloombergview.com
52 Comments
...

This is actually a comment that I made on a different Bloomberg article:
https://www.bloomberg.com/view/articles/2017-09-08/i-m-not-sold-on-self-driving-cars
"I'm Not Sold on Self-Driving Cars"

but Disqus is reporting the headline from a different Bloomberg article:

"Go Ahead, Try to Stop Initial Coin Offerings"
https://www.bloomberg.com/view/articles/2017-09-06/go-ahead-try-to-stop-initial-coin-offerings

Yours
Ian Stirling [protected]@gmail.com

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6:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Disqus disqus channels

Disqus has news channels that are moderatored by [censor] made [censor] [censor]. I started a discussion on the [censor]-[censor] Goodfella news channel--the regular mainstay losers kept making dumb comments, I ignored it--but then a commentator named Overburdened planet ( with the tiny [censor]) lied and said my discussion was spam--so his [censor] made boyfriend/moderator also named Goodfella banned me and removed my comments. I went to another channel and [censor]-[censor] Goodfella was posting comments, I sent a reply to his [censor] [censor] and despite him/her calling me names, the moderators on that site banned me and removed my comments but didn't ban him. Goodfella then went to my public profile and left harassing comments on my posts--he even bragged about doing that and Disqus didn't stop him or reprimand him for doing so, he wanted to dominate by posting harassing remarks and being a [censor] and when he couldn't dominate--he became even more of an [censor] [censor]. Goodfella is a [censor] made, [censor], [censor], son of a [censor], fake wannabe internet gangster whom stalks people, post harassing comments, and talks all kinds of crazy [censor]--and the other moderators and Disqus allows him to do it. The moderators must be Disqus employees because they allow the moderators to be [censor] to people and give them the upper hand by banning them. [censor] DISQUS.

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Wolf Stonehenge
, US
Feb 07, 2022 7:39 pm EST

yep disqus mods will harass you and let others harass you but when you tell them to stop they will block, remove, and spam you.

ComplaintsBoard
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3:50 pm EDT

Disqus unable to use disqus and unable to cancel non-functioning account

Signed up for disqus and cannot get them to change incorrect old email addy for one i now use. I admit i signed up with misspelled addy, but their system like that one and booked it and there's no way to change it to a functioning addy.

Can't get new password--even though they say I can get a new one--since i can;t provide the old PW.

Can't get new user name.

Can't even cancel the unused account since i don;t have the same e mail addy they have----- and no passwords in my book have worked--- and then it's back to mailing a verification email to me, which usually didn't come since my addy is not what they have listed, but lately a small step forward (?) when the verification emails have actually come to the correct email addy, but don't function when i try to change the password, since i can't provide an old PW that works for them. And the sending of the email to the current working addy seems to be a function of my trying to sign up again, by changing the data in the signup box. But thats a dead end, in the end.
No one to contact about this. So am locked out of commenting on articles b/c of addy and password problems.
Can't even cancel the D account i have. it's computer hell.

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4:44 pm EST

Disqus comment hosting service

I know cyber bullying is a problem everywhere on the internet, but it wasn't until I experienced that I fully understood the problem.
I am 61 and normally nothing bothers me. I thought that anything on the internet was a simple matter of ignoring it until the other person
or people got bored and stopped. Then I discovered that isn't what happens. There are people who will continue harassing you even when you
ignore them. In fact the more you ignore them the worse they get.
I joined a public forum called Disqus in 2013. I created what they call a channel called Anecdotes and Absurdities. It was a humor
channel to share amusing stories. Then as a joke I created another channel called Mod Whine. Mod Whine was intended as a facetious
counter to Anecdotes and Absurdities where people could make sarcastic threads about their experiences.
A&A became a popular channel in a very short time. MW was pretty much dormant for several months with less than 200 comments. Then the
first part of Dec. 2015 a member made a thread complaining about unfair moderation. The people being accused of being unfair chose
to attack the person who complained. From that point it became an all out war between the members and moderators. The channel went from
dormant to melt down in less than 48 hours. During this time I was trying to gain control of the situation, but the comments were going up
faster than I could go through them for moderation. The moderators responsible were antagonizing the members with personal attacks and
insults. It reached a point where I would go through 1, 000 -2, 000 comments, refresh the page and there would be another 1, 000 - 2, 000.
I became frustrated and threw in the towel telling every one to fight it out among themselves because I was not babysitting grown ### adults.
This made the moderators responsible for initiating the problem angry so they launched a full blown attack on me. Eventually a Disqus
employee contacted me and asked if he close the channel down for a week to let tempers settle. I agreed. While the channel was closed to
anyone making new threads the previous threads remained active. The moderators took the opportunity to continue attacking members and me.
They also started arguments on other channels about the arguments on MW, then brought those arguments back to MW. When the cool down was
over I thought Disqus was going to deal with everyone who had been involved, I was so wrong. I was the only one who was held accountable.
Not only was I the only one held accountable, but te moderators continued the attacks on me. This was several times a day every day.
I began looking around the forum and discovered these moderators were bragging about messaging one another to join not only arguments with
me, but arguments they ahd with any member. When I asked a Disqus employee what was going to be done about the attacks on members and the
moderators bragging about messaging one another to join the arguments his response was they had been told to stay off of my channels.
So basically as long as they did not harass me on two channels they were free to harass me on any other channel as well as any other
member they wanted to harass.
Eventually I learned that moderators were friends with the Disqus employee. I sent an email to the CEO of Disqus outlining the problem.
Disqus response was to update the same rules that were not being enforced by employees.
This is nothing new. There are pages and pages of these moderators harassing people. Disqus stores all of the conversations and have been
told on Disqus as well as in emails what the problem is. So disqus is well aware of the situation. Disqus chooses to give their social
interactions with friends a priority over business and doing their job.
Disqus has a minimum age of 13 so there are people of all ages using the forum. What if it had been a person under 18 who had spent a
month being harassed? It is not a matter of if, but a matter of when, that there will be a serious situation caused by Disqus ignoring the
problem.
Disqus is not a service you want to add to your independent site unless you want to deal from the fallout of their lack of interest in
dealing with problems properly.

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Jeff Cigar
, US
Jan 27, 2017 4:50 pm EST

Perhaps YOU are the problem by protecting trolls and babying certain members? How many people do YOU attack each and every day? Perhaps you need to learn how to stop acting like a monkey and learn how to be a human and stop your "pet" from attacking your posters? Think that might be a smart idea monkey?
So frankly what you are complaining about is ALL your fault for acting like a non human.

However you have proven to never listen to advice so you might as well give it up and stop ruining channels. The Jungle is calling you monkey.

ComplaintsBoard
D
2:01 pm EDT

Disqus questionable agenda for online comments

Disqus is a mysterious company that moderates and controls the comments sections of some websites. The company was founded in 2007 by two Chinese students, and some of their moderators may not speak English well, adding to the mystery. Comments on their sites disappear and reappear, and Disqus seems to control a great deal of information. Read their "Terms of Agreement" very carefully -- they exercise a great deal of editorial authority over online content, and it is unclear whether they have their own agenda or what they do with the information they gather. After my own experience, I would never again open an account on any site that is controlled by Disqus.

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diane kampe
, US
Oct 27, 2019 6:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Disgus has a wrong address for me and I'm not able to post on Breitbart. Please correct my address, it is NOT cmdxk11@gmail.com, , , , it IS cmdxk1@g.mail.com.

Please correct this matter, I appreciate your help. Diane Kampe

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Jim Stronach
, US
Aug 13, 2019 2:09 pm EDT

I have somebody on the Hill who has decided that I am their prime candidate for accusations going as far as accusing me of criminal activity. To whom should this be reported. I have kept logs of their activity.

thanks

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William Bayer
, US
Nov 03, 2019 3:47 pm EST

There are lots of stalkers at The Hill. Send an email to the editor, for starters.

ComplaintsBoard
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3:57 am EST

Disqus they started to take fake charges from me

I signed up for the website www.disqus.com. People, don’t waste your money and time. This website is real scam. I registered and used it for 3 weeks, but after that money started to disappear from my account. WTF? I sent couple of emails and asked to stop these fake charges, but no one reacted. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.

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Mick MacArthur
, US
Jan 21, 2023 10:24 pm EST

Continuous rejection of my inert comments regardless of topic.I would like to know why my comments are rejected without reason or explanation.

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Watching The Defectives
, US
Jan 16, 2023 8:27 pm EST

I pay a monthly bill and all of a sudden there are ads all over my disqus homepage. Why is that? -- https://disqus.com/by/parkershannon/?

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Daniel the autist
, US
Jan 08, 2023 2:58 pm EST

This company caters to one group of people and censors everything they don't like. Horrible company should be treated like all other social media over censorship issues.

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Stephen Taylor1
Manchester, GB
Oct 22, 2022 7:44 am EDT

Starting from the morning of 15 October 2022 the Disqus comment server appears not to be working on ny my mac leaving unable to post comments on sites that use this service.

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QAndy
Scotia New York, US
Aug 06, 2022 11:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have written a comment, and it doesn't appear. The website is www.deadseascrolls.org.il/search-the-archive/image/B-499668. One comment is registered there by Tim Puzac from six years ago. My response is not being registered.

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Jeff Cigar
, US
Nov 12, 2018 4:37 pm EST

Why do these certain "people" think they are "bots" and can ban you from every channel they moderate on because they think they are a ""somebody" on a FREE message board?

"DogsofWar" is that person.

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Patricia Cherepes
, US
Oct 22, 2018 12:20 am EDT

Have been trying most of today to log in . I'm trying to use my face book account to log in.
I've reset everything unblocked my cookies still nothing.
Could someone please help me?
Thank you!

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Done For
, US
Feb 21, 2018 7:08 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Disqus is strange, they either won't let you log in as in my case or won't help with the problem. I have read the comments and many are having major problems. They don't/won't help. Disgusting to say the least. When I signed up I had same computer, same e mail, and same log in name, yet they won't let me log in.

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Doggerel
Chicago, US
Jul 29, 2015 3:30 pm EDT

Disqus is strange and mysterious. They control too much content, and who knows what they do with it. They serve as monitors and may or may not speak English. The company was founded by two Chinese students, and they have the power to censor comments or ban commenters entirely from all Disqus sites. Read their "Terms of Agreement" very carefully, then steer clear.

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Kegomoditswe Theresa Tamenti
Thursday Island, AU
Feb 06, 2015 3:01 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I bought Vipre internet security and was unsuccessful downloading it.I then phoned their toll free number to ask for expect advice.The man answering my phone call insisted my computer had a virus and wanted to sell me something to clear my laptop which cost $ 299.90.When I refused he crushed my laptops.tThe man had Indian accent.
How are we to trust internet securities when they hire scammers ?

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