DISH Network
reviews and complaints

10/05/2019- Called for technical service. After waiting for over half an hour a customer service rep asked me to try different steps to correct it. I did but still no picture. So they referred me to a technical representativeHe could not fix it. So they said they would send a technician to my house. Scheduled me for Sunday the 13th a week away! Said they gad no closer dates for service.

What terrible customer service. To wait a week for a technician to come to my house is absurd.

When can Dish Network and/or AT&T, and or Fox Sports be deducting the prorated $$ that customers are paying for their subscriptions. It isn't the subscribers fault that we're not getting what we're paying for. Ordinairily that would be called fraud or theft. I personally am not able to watch my Astros in the playoffs, & possibly World Series or USWNT. This sucks with all ya'll are raking in from consumers and advertisers.

I love my your equipment but you keep dropping programming that I like (HBO, FOX). I have been unable to watch HBO for awhile now and this week I missed Thursday night football and the Oregon Ducks game. I'm afraid I may have to drop your services if my programming doesn't return soon.

Your negotiating tactics are very disruptive to your loyal customers.

Your battle with Dish Network is ridiculous and I same the same to Dish. Get your head out of your pocketbook and place it back on the consumers.
Greed is consuming the American way of life and the people that get hurt are the ones that can do absolutely nothing about it.
You picked this time of year with so many sports teams playing to cut services.
WASN'T AN ACCIDENT RIGHT?

Its a crock that our sports package we pay for is missing the main channels we watch our games on. Get over being money hungry and get them back or review your prices because the package I pay for is now short multiple channels 🤬🤬🤬😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬😡😡😡😡😡😡😡😡😡😡😡

We pay for local channels. WE WANT FOX BACK! You are still charging us for the package that we signed a contract on and you are in breach of contact. If the customers didn't pay dish network, you would cut off our service. We deserve better customer service for dish. Please give us what we pay for or we will be forced to find a new provider. This issue rest at the hands of dish network! Customer for over 16 years.

I switched service from DirecTV to dish network after they removed CBS. Now in the start of football season you cancel fox. This is [censored]. I am very disappointed with this. Now I have a package that I pay for these channels but now you dont offer them. One would think you should then reduce my bill since I am no long getting the package I am paying for. Highly disappointed that the customer has to suffer for your company not making an agreement with fox.

We contacted Dish over two weeks ago to have our services moved as we have moved. We were told we would have to wait until today October 5, 2019 for someone to come out between the hours of 8:00 and 12:00. I immediately questioned this as your company advertises someone will come out within 24 hours. With much frustration, we have waited for our installation day to have no technician arrive without our window. After calling to check the status of the technician I was informed by the representative that the tech May or may not show up today. I immediately asked to speak with a supervisor. This supervisor was rude and stated that they could give me a credit of 40 dollars for us not having services thus far and $20 for the inconvenience of the technician not showing up. This absolutely infuriates me being I've had to take off work today - cancel plans - and miss a benefit that cost me over $400 for tickets because your company is clueless and doesn't know what's going on or where your technicians is. I let this supervisor know I would be contacting the Better Business Bureau and also speaking with my attorney if install didn't happen today as I was advised being you've cost me money and TIME! This guy sent me over to a woman named Rose with ID JZH. She is rude and should be fired as she has no clue what is going on either and quite frankly is a smart [censored] to your customers. This is not appreciated! She informed me that "oh someone will be out now between 3 and 5". Yet again, now we are missing other events due to this inconvenience

Bottom line is - your customer service is TERRIBLE, and your TV service is just as bad. I want a supervisor or your legal department to contact me regarding getting out of my contract because quite frankly I don't do business with rude people and unreliable peop

I noticed Dish Network dropped my sports channels in July 2019. I saw they were having a dispute with the sports provider so I patiently waited for resolve. By August my favorite major league team was in the pennant race and Dish Network still had not resolved the issue. I then called about the issue and was told the channels would return soon and also rewarded 3 months of Major League Network free for 3 months to watch "highlights ". In August, after a long, heated sales pitch from their sales rep, I dropped Dish Network. I had to call twice to get my return boxes sent to my home for returning the equipment. I packed the main receiver, two Joey receivers, Remotes and the satellite Lan part and hand delivered to UPS for shipment to Dish Network. Now I get email stating my credit is being charged $50.00 for non return of a Joey receiver.

Vincent

I have been a loyal customer for over 10 years but you are about to lose me. I pay my bills on time and expect to have the channels I purchased. I purchase satellite TV so I can watch sports but every year you guys do this and cut off sports channels often during prime seasons. You need to get your act together quickly and restore the fox channels (including fox sports SW, Fox News, Local Fox affiliate, etc) or I am going to find another solution and quickly. I have had enough!

Signed, Fed up long time loyal customer!

You have removed wwe raw and fox news and smackdown which you told me were in this package. After one day I find I do not have these channels. I do not want to watch lying news I want the truth. Get with the program and get theses channels back. Now I tried to submit my complaint and you tell me I dont have enough characters. what else would you like me to tell you that dish is messed up and not giving the public what they want. I see I am not the only complaint. Remember this is a complaint after one day of installing dish network. [protected] craig kizer new customer.

I'm totally ticked off about this latest fox sports 1 cancellation. The major league play offs are starting this week and in the history of baseball I cannot ever remember being blacked out of yankee games. I plan to cancel dish net if this is not resolved by Friday. Absolute joke. You people could care less. Pay the dam premium. And further more was idiotic company dictates a complaint be 350 words. Your a joke for a company.

You said 360 termination fee. Then took it with out my permission out of my account called 10 times most of the time on hold for 30 plus min to talk to some idiot that cant hardly speak English for them to say please hold and hang up on me I was not set up for auto pay you have no legal right to take my money and I did not physically sighn a contract or electronically sighn one you are a bunch of thieves. May be you can explain to my daughters why daddy has to work over time to come up with money to pay mortgage instead of being with them on there birthday thanks alot Dish your only here to help you "F" everyone else what a way to run a business no wo der the better business bureau and the entire internet is 99 percent negative about dish I wish I would have done the smart thing and gone with comcast. Way to make a mark on the world as crooks.

I have been a dish customer for years along with a billion other people i have been a smackdown fan for many years also. Now we find out that for some unknown reason which is probably a money negotiation like with AMC before, you have went and took away the FOX channel which Smackdown has moved to on October 5th 2019. Now I am sure this is because of you wanting more money because of this but now you have went an pissed off over a billion customers plus fans who were looking toward this premiere that has been advertised to us for a long time now. You can continue this mess you have created but you may lose a hell of a lot of customers because of it. Not only will you lose customers but friends of us because we will pass this message along to everyone that is or has been a fan and make sure that many of us consider changing providers who do carry this channel and give a [censored] about their customers. Which is why we are seriously considering going back to directv, they may cost more but at least they aren't pulling a station that a billion fans and customers have been waiting a long time to get ready for, so I hope losing a billion customers over some unknown stupid reason, but something better change back to how it was or you can forget my service and me paying my bill!

I think it is ridiculous that dish doesn't settle this thing with fox. You charge us a lot of money for these channels and now we don't have them but you don't credit our bill. This is all about greed. I will cancel my subscription as soon as my contract is up. I am sick of this. Now we can't watch the baseball playoffs or the football games. You people are so greedy it makes me sick. You make billions and can't give up any of your precious money. Pathetic

How many people think that political viewpoints are the reason DISH is dropping Fox? If not that, they couldn't negotiate themselves out of a brown paper bag. They stepped on their d*cks with HBO too.
Show some leadership. Support your customer base.
I have 5 Screens at my house and pay big monthly fees. At least let us out of our plans for free...!

Why the hell would you get ride of Fox Sports? Do you not enjoy nfl games?! Also when are you going to get clearance to watch the acc network on the espn app?! Y'all need to rethink your decisions lately! I am sitting here on a Sunday trying to stream nfl games on fox and I can't because y'all don't carry it anymore?! Also I want to watch shows on demand on the ESPN app from the acc network and it says dish subscribers don't have access yet! When are y'all going to fix this stuff?!?!

We pay our Dish bill every month! We expect Dish to provide the channels we want and pay for. Dish makes enough money from its TV customers, advertising and many other ways that as a customer are not aware of, with that being said, Dish needs to make a deal, and not make the customers pay for it, with Fox DC and Fox Sports to get the channels back.
This is unacceptable customer service to remove the channels during sports season and local news.

Where are the Fox RSN's? Where's BTN Network? These are channels you agreed to provide for the price of our service. If you are not going to provide them, where is our reduction in our monthly rates. You say that Fox wants to pad their pockets, but from here it seems it is Dish who's pockets are getting padded more by not providing a service you committed to, not providing that service, but keeping the subscription money for it. I am so disgusted with your tactics that I am in the process of looking for alternative service.

I have beena a Dish Network customer for many many years. Now I have come to the conclusion that we as customers do not have choices for what we want as cable channels. They are being taken away from us without our voices. We're still having to pay our bills on time and not being told anything about the channels taken away.
This is not fair. As a loyal customer we should be allowed to make choices for the channels we want to pay for. HBO, Fox channels we no longer have. I want them back! This is so unfair!