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DirecTV / auto payment after account closed

United States

On Jan 18, 2019 I called and cancelled my Direct TV account. I mailed back all of their equipment. On Jan 28, 2019 my account was robbed of 117.99 for Direct TV monthly service charge. I called and talked to Customer Service for 40 minutes. They promised to refund my money, and to stop stealing from my account. On Feb 26, 2019 again my bank account was robbed of 117.99 for Direct TV monthly service charge. I again called and talked to Customer Service, and have again been told that they are refunding my account and will not steal money from me again. having heard all this last month, I doubt they are being honest with me this month.

Ja
Mar 5, 2019

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