The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Direct Buycabinets

Joined direct buy back in sept 2013 because we were going to do a remodel.
Went there today to pick out some kitchen cabinets for our kitchen. We already had a design. We were told it didn't matter we would have to pay 300.00 to see a designer in order to buy cabinets.
I think this is just wrong and a ripoff . We paid 2000.00 dollars to them to buy products, and now we have to pay them again to order?
This is a total SCAM!
Joanie. Martin Nokesville va.

Responses

  • Di
    DirectBuy May 21, 2014

    Hi, Joanie. My name is Lisa and I work for DirectBuy's social media team. We're sorry to hear about this. We'd like to try to help! Could you please email us and send us some details at [protected]@directbuy.com so that we can communicate with you directly? Thanks!

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