The complaint has been investigated and
resolved to the customer's satisfaction
DIMOSOLFailure to refund money owed

Purchased a laptop which arrived in very poor condition. Returned item and was assured of a refund which never happened. Also ordered 2 more laptops. Cancelled order after receiving 1st item. Credit card still charged. Have been attempting to obtain a refund ever since. Date of purchase Nov. 8, 2008.
DIMOSOL now selling on EBAY.

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