DVDvideosoft youtube to mp3
Dear sirs
I hereby make the following complaint: on the 21st of June I made two purchases (dvdvideosoft youtube to mp3) on your website where I paid the amounts that are underlined in yellow on the respective bank statement, which is attached to this email.
I managed to use your program during that same day, having used it on the 31st of July, where it appears as expired. Until now I have always used your program for at least 1 year, and now after a month I no longer have access to it.
Please I wish you could give me an explanation for this as I paid you for a service that you are refusing me.
I look forward to responding soon to this matter.
Without further ado at this point I say goodbye with elevation.
Álvaro Melo
Desired outcome: I need an answer about this urgently, please...
DVDVIDEOSOFT YouTube to MP3 Converter
I ordered the dvdvideosoft app fre youtube converter to mp3 i paid 39.00 it worked for a day and now will not work i am on a fixed income and can't afford 200.00 for the full package please help me The product code is
FB5CD-8DA53-874EE-3ECD3F63C2 Purchased on May 31,2022
i would like to have a disc and someone to call me at [protected]
thanks
Desired outcome: would like to get a disc and get the program to working
Free Youtube to DVD Converter
Can no longer access it. downloaded it twice, still not working.
Desired outcome: Either fix it or delete it from the dvdvideosoft free studio program.
Is DVDVideoSoft legit?
DVDVideoSoft earns 91% level of Trustworthiness
Perfect Trust Endorsement: DVDVideoSoft achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
A long registered date for dvdvideosoft.com can be seen as a positive aspect for DVDVideoSoft as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of DVDVideoSoft's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Dvdvideosoft.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Dvdvideosoft.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for DVDVideoSoft have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up DVDVideoSoft and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While DVDVideoSoft has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- DVDVideoSoft protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I have purchase the dvdvideosoft package to download youtube video.
On the 27th July 2021 during the down load I noticed that the download premium was expired. I went on to down load the new version. I realised that I accidently paid twice for the same software. I would like to keep the software which was £25.36.
I would appreciate if you would be kind to refund me for the other software £13.12.
Regards Thank you.
unlimited access dvd video studio
i bought the unlimited dvd video studio package in december 28th 2020, i have had to do a factory updated of my pc, i dont have the activation key anymore so asked for another or a reminder of what my key was . the email they keep sending me dosnt work and there is no where to contact anyone ?
Desired outcome: i want my package i paid for
dvdvideosoft free studio
One year ago I bought an unlimited licence covering the complete SW suite (order dated 8/20/2018 4:05:59 PM . Order reference number: ch_1D1Ex8KR7M0SMd9vAWh6r4He).
Just activated the Youtube downloader app. till last Sep 15th, as I tried to activate video converter app. by using key DVD provided. The key did not work and I asked for company support (request #186084). The following mail exchange has not led to any solution and company support have invariably provided same answer: TRY TO ACTIVATE KEY AGAIN, WE MADE A RELINK.
Obviously, the key does not work other than for Youtube downloader.
Moreover the web site does not provide any reference to file official claims and the support is quite a rubber wall.
This to try and get a solution (a new working key?). In the negative, behind sharing my frustration and warn all customer about the lack of reliability of Digital Wave Ltd., that would be a fraud and should be reported to any relevant authority.
free youtube to mp3 converter
Dear ladies and gentlemen,
on 21.05.2017 I purchased your product with lifetime license without recurring costs.
The e-mail-adress wich I logged in does not exist any more. I have no chance to get in touch with you. There is no e-mail-adress you offer for support. Only a Login. That`s really a pitty. Could you please get in touch with me respectively give me a e-mail contact to reactivate my license. I can name you my ID.
By the way your product is great and I`d like to use it again.
Thank you in advance!
yours sincerely
Payment double dip
I got the digital wave package and agreed to pay $2.95 per month for code insurance. I am being double dipped fore the $2.95 each month. Why am I being charged twice and who can I talk to to fix it. When trying to send this, it won't send, stating my complaint was too short and it most likely would be passed by. I hope this is now enough words
My email is [protected]@gmail.com
please contact support.freemake.com
freemake video converter
I have just paid to allow access of freemake video converter and remove marking, my receipt number is: 21360565A1769335X. You should have been sent the activation key to my e-mail address: [protected]@correioweb.com.br or [protected]@gmail.com, but till now I did'nt receive anything. If I don't receive any news from you till tomorrow I will have to notify pay pal to cancel this transaction.
Sincerely,
Jorge B. Seibt
freemake downloader
I Hubert Hayes, of Charleston, SC ordered the Key to access the Premium Version and Paid/Donated to receive this Key. Never ever got the code. Asked time and time again for code. Never received! I am very Disatisfied with this company and Their Updated Program that prompts you to Donate or it works super slow... I furthermore will never again recommend the program to anyone.. It used to be nice to use but now it is nothing But a hassle. My email address: [protected]@yahoo.com, My Full Name : Hubert Howell Hayes and I ordered this around the later part of May this Past year 2016', Thank You for you time..
If you need a good downloader for YouTube checkout www.applian.com, great solutions and super support
I paid to remove the branding. I was charged automatically one month later. How do I turn off the auto-renew?
Please check this guide
https://support.freemake.com/hc/en-us/articles/360014385872-How-to-cancel-my-subscription-
Dear Hubert Hayes,
according to the history of our support system, you submitted your first request on the 28th of March, 2016.
The support team assistant replied to your query on Mar 29, 2016, and provided you with a key to unlock Premium Pack features for Video Downloader.
You should have got a notification about this reply to the provided email huberthhayes@yahoo.com. The ticket id27348 was automatically closed in three days. By default, each customer receives a notification about the status of a ticket and is asked to provide feedback about our support service.
We have not heard from you since your initial request.
Please note that Digital Wave Ltd company is not responsible for the antispam filters of your email provider or any tech issues that might occur with your email and become a reason for a delivery fail.
In case of further questions, please contact our support team.
Kind regards,
Digital Wave Ltd Team
I have just paid $47.94USD to access freemake video converter and remove branding My receipt number: OTX04891MW9242947 You should send the activation key to my e-mail address s19ydale@aol.com should I not receive the e-mail or comformation I will have to notify pay pal sincerely w stafford
They didn't deliver on time and lied about everything
Two months ago I ordered camera from the company Digital Wave Ltd. I waited for the delivery, but I still haven’t received my order. I told the seller that I needed this stuff before the Christmas, but they failed to deliver it. I wanted to get it ASAP or refund, but they again started to tell me some ### and haven’t provided any precise info. The worst...
Read full review of DVDVideoSoft and 7 commentsRip off
I bought EOS-550D camera from them and paid via bank transfer. After two weeks I'm still waiting for my delivery and nobody answers my emails. Total rip off!
Overview of DVDVideoSoft complaint handling
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DVDVideoSoft contacts
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DVDVideoSoft emailssupport@dvdvideosoft.com100%Confidence score: 100%Supportsupport6@dvdvideosoft.com98%Confidence score: 98%supportbusiness@dvdvideosoft.com97%Confidence score: 97%support.de@dvdvideosoft.com93%Confidence score: 93%supportsupport.fr@dvdvideosoft.com91%Confidence score: 91%support
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DVDVideoSoft headquartersSuite 12, 2nd Floor, Queens House, 180 Tottenham Court Road, London, England, Greater London, W1T7PD, United Kingdom
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DVDVideoSoft social media
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