The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Digital Craze.comDo not buy from Digital Craze.com...be forewarned

Beware this seller... Yes, I am a whistle blower. Worked closely with them as a vendor. Well, we no longer associate with them.
Digital Craze.com is a fraudulent .COM.

We were concerned with bad complaints that actually ended up on our desk. Digital Craze said they would handle things better. They are plagued with complaints by the BBB and state and locals as well as numerous credit card complaints.

And yes they did try as a response to us. But, they just flooded Epinions.com with false/imposter reviews to bolster their image rather than improving their service. But they are frauds..thats how they make money and they cannot do better than this. Read the positive reviews "between the lines" closely and it becomes apparent. We have one former emplyee of Digital Craze and he was instructed to spend several hours at home per night providing false POSITIVE Epinion reviews. He made some extra pay for this...what a scam. Yes, they have cheaper prices . But beware!!! This seller is just one of many bad ones out there. Have some self respect and just stay away. Better to pay a little more with a known reputable site.

I would not shop here again

Responses

  • Sn
    Snoopy501 Aug 10, 2014

    Ordered from the. Got an empty package. Attempted contact. No luck

    0 Votes
  • Au
    audioone Dec 18, 2011

    one does not even have to buy from digital craze to determine that they are not on the up and up. Just look at their web site and you will notice, for bookshelf speakers for instance, that if you click on most of the brands they say they carry there is no available product or they don't an image or picture of the product. This is because they are not authorized dealers for most of the stuff they sell. Log into the Monitor Audio website and too warn about buying their products from Digital Craze. This is because they are not authorized dealer for Monitor Audio and the Monitor Audio speakers you get from them are either stolen, refurbished, damaged or fakes.

    0 Votes
  • Sh
    shopper_texas Jun 09, 2011
    This comment was posted by
    a verified customer
    Verified customer

    this company is one of the worst companies i have ever encountered, they don't ship the items you buy and paid for and I did call them more than 10 times and memorised thier execuses (the computer is having problems, the vendor is late in shipping the items, its here already we will ship it in a day or two ..etc).

    Somebody has to protect us (consumers) from such companies ... i'm filling another complaint with BBB and will try whatever it takes to expose this bad company .

    0 Votes
  • Di
    Digital-Craze-Scam May 08, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Actually it's a B currently and would be an F if everyone who ED ripped off contacted them!

    0 Votes
  • Ma
    masanf Nov 08, 2009

    I find this complaint very dubious. Digital Craze is a participant in the Better Business Bureau (BBB) and BBBonline programs and on a scale from A+to F, Digital Craze is given an A by the BBB. The BBB indicates they have received only two complaints about Digital Craze in a three year period. The statement that they are plagued with complaints "by the BBB" is a flat-out lie.
    http://www.bbb.org/new-jersey/business-reviews/audio-visual-equipment-dealers/digitalcrazecom-in-woodbridge-nj-26001020#products

    0 Votes

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