Digi Telecommunications / different information

Dealer digi in the store, sungai buloh, Malaysia Review updated:

I call Digi cust service on 03/04/2019, spoke with miss elaina enq on port in to Digi. She claims i can walk in to any digi store (center or any dealer). On 04/04/19 i walk in to dealer Digi at The store sungai buloh around 4.30pm, but staff at there claims i need walk in to center SS2 only and cannot proceed at here. Then i call back digi cust service to ask, and agent Rina claims, at dealer the store can proceed to change, and can change to prepaid immediately.

Once again, i walk in back, inform that i already call center, and claims can proceed at here. Immediate he ask my ic to proceed with change to Digi. He also inform i need use postpaid plans for 1 months before change to prepaid. What???

I already call center for two times, and they claims i can proceed change to prepaid digi immediately, without use postpaid first.

Swear to god, digi provider really dissapointed me ! And the service really @$#$

Apr 04, 2019
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  • Da
      Jun 04, 2019

    digi likes customer chase their dealers & seller for a small things, even they have a big phone line networks can't even call & check for customer

    0 Votes

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