diapers/similac powder recallCan not refund for similac powder

This review was posted by
a verified customer
Verified customer

I have bought 6 pack similac powder in www.diapers.com (order no 5772104).Recently, Similac company has voluntary recalled affected powder. I was found that all of powder I bought was in recalled list.I mailed to diapers customer center request to resolve this things, because I have ship these powder out of America to china . It is hard to return the box to Similac company. But they said they cannot handle these things unless return these powder to company.According to their return policy, " If you are not 100% satisfied with your purchase for any reason, we will gladly accept returns of packages within 365 days of the sale date and issue a full refund."
I want the website deal with these things and refund me directly.Then Similac reimburses the seller.


  • Sa
    savesomebux Apr 13, 2011

    I have no sympathy for you. Diapers.com only delivers to the United States. What you do with it once it leaves the United States is your responsibility; not the company's.

    0 Votes

Post your comment

    In The News

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem